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f:\standard ioms - current release\42004 instr. manuals\42004-461d.doc 
02/15

 

Troubleshooting 

Table 6.  Troubleshooting 

Problem Possible 

Solution 

Low volume 

If the volume is low, increase the volume level in the telephone’s 
programming configuration. 

High volume 

If the volume is high, decrease the volume level in the telephone’s 
programming configuration. 

Front panel push buttons 
are not operational 

Verify the push buttons are properly configured. 

Inputs not operational 

Check the input connections. 

Verify the inputs are properly configured. 

Outputs not operational 

Check the output connections. 

Verify the outputs are properly configured. 

Cannot make or receive 
calls 

Check the connection of the LAN cable. 

Verify that power is applied to the unit. 

Verify the LAN parameters have been configured properly. 

Verify the phone has been set up on the network. 

No power indication 

Check the power connections. 

If using PoE, check the operation of the PoE equipment. 

 

Содержание RED ALERT 397-700CB

Страница 1: ...or VoIP Subscribers 5 Features and Functions 5 Operation 6 Autodial Emergency Call 6 All Models 6 Placing a Telephone Call using Keypad 6 Models 398 702CB 398 702RT and 398 702TP 6 Receiving a Call 6...

Страница 2: ...2 Fax 610 796 5954 VISIT WWW GAI TRONICS COM FOR PRODUCT LITERATURE AND MANUALS Heartbeat 19 EACT 19 Programming 19 VoIP PCBA Setup 19 VoIP PCBA Initial Network Configuration 19 Maintenance 20 General...

Страница 3: ...l throughout the facility over the existing LAN The appropriate RED ALERT retrofit models are designed to replace Code Blue Ramtel or Talk A Phone telephones utilizing a six hole mounting pattern The...

Страница 4: ...V dc power source for operation Two VoIP telephones can be connected in a peer to peer configuration without the need for a LAN However a 10 100 BaseT Ethernet with SIP server is required for systems...

Страница 5: ...ions of your 911 service If your power is out or your internet connection is down be aware that your VoIP service may not work Consider installing a backup power supply maintaining a traditional phone...

Страница 6: ...wing the receiving caller or the defined timeout of the call duration or the SIP server Placing a Telephone Call using Keypad Models398 702CB 398 702RT and398 702TP To place a general telephone call u...

Страница 7: ...e which can override which A telephone with Multicast enabled can still make and receive normal calls peer to peer or SIP server Normal calls can be assigned a priority level defining whether calls ca...

Страница 8: ...S FREE VOIP RETRO FIT TELEPHONES PAGE 8 of 23 f standard ioms current release 42004 instr manuals 42004 461d doc 02 15 Figure 1 Model 397 700CB Figure 2 Model 397 700RT Figure 3 Model 397 700TP Figure...

Страница 9: ...PUB 42004 461D HANDS FREE VOIP RETRO FIT TELEPHONES PAGE 9 of 23 f standard ioms current release 42004 instr manuals 42004 461d doc 02 15 Figure 5 Model 398 702RT Figure 6 Model 398 702TP...

Страница 10: ...essary not to cause harmful interference Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference a...

Страница 11: ...ing through the cable entry hole 4 The connecting line should be equipped with an RJ45 modular connector Plug the connector into the mating network connector on the VoIP PCBA mounted to the Carrier PC...

Страница 12: ...PUB 42004 461D HANDS FREE VOIP RETRO FIT TELEPHONES PAGE 12 of 23 f standard ioms current release 42004 instr manuals 42004 461d doc 02 15 Figure 7 Back Box for Ramtel RT and Code Blue CB...

Страница 13: ...PUB 42004 461D HANDS FREE VOIP RETRO FIT TELEPHONES PAGE 13 of 23 f standard ioms current release 42004 instr manuals 42004 461d doc 02 15 Figure 8 Back Box for Talk A Phone TP...

Страница 14: ...med in accordance with NEC 725 55 Power Power Over Ethernet Connect power to the system as indicated in your PoE equipment manual Local Power When PoE is not available a separate isolated 24 48 V dc p...

Страница 15: ...ES PAGE 15 of 23 f standard ioms current release 42004 instr manuals 42004 461d doc 02 15 NetworkCable Connect a Cat5 or Cat5e UTP cable with an RJ45 connector between the Local Area Network LAN and t...

Страница 16: ...ed on terminal block P12 Table 3 Auxiliary Inputs P12 Pin Label Function 1 IN4 Input 4 2 COM Common 3 IN3 Input 3 4 COM Common 5 IN2 Input 2 6 COM Common 7 IN1 Input 1 8 COM Common Outputs Two outputs...

Страница 17: ...Activation of these inputs can be configured to update a SYSLOG or generate an email Please refer to Figure 9 on page 15 of this manual and the Logic Settings section of GTC Pub 42004 396 VoIP Telepho...

Страница 18: ...acons video cameras and alarm generators to be activated when the HELP push button is pressed The relay can remain energized for the duration of the emergency call In most applications this output is...

Страница 19: ...ing to configure the GAI Tronics VoIP Telephones The general sequence for set up of the VoIP telephone is as follows VoIP PCBA Setup The easiest way to get started is to make a network connection to t...

Страница 20: ...ove with a non abrasive commercial cleanser and water Rub stained areas in the same direction as the existing grain Stubborn stains may be removed with a paste made from magnesium oxide ammonia and wa...

Страница 21: ...uration Front panel push buttons are not operational Verify the push buttons are properly configured Inputs not operational Check the input connections Verify the inputs are properly configured Output...

Страница 22: ...t Not available on all models Outputs Output 1 8 A 30 V ac dc resistive load Output 2 8 A 30 V ac dc resistive load Indicators External Off hook indicator light Internal on VoIP PCBA Power Heartbeat E...

Страница 23: ...el 398 702CB Panel 11 75 H 8 50 W inches 298 4 215 9 mm Back box depth from mounting surface 2 56 inches 65 0 mm Weight 7 0 lbs 3 2 kg Approval Standards Compliance to Standard FCC CRF 47 Part 15 Encl...

Страница 24: ...of the Contractor s personnel from the work site Re performance of services shall be Buyer s sole and exclusive remedy and in no event shall GAI Tronics warranty obligations with respect to services e...

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