21
Customer Service
en-us
Demo Mode
The demo mode is activated if all of the illuminated rings
around the control knobs light up white for 10 seconds
after switching on the appliance. The burner will not
ignite. The illuminated ring around the active control
knob will be lit orange.
You can deactivate the demo mode as follows:
1.
Turn all of the control knobs to 0. Disconnect the
appliance from the power supply. Wait at least 30
seconds.
2.
Reconnect the appliance. The illuminated rings
around the control knobs light up green for a few
seconds and then turn yellow. Wait until the
illuminated rings switch off.
3.
Then deactivate demo mode within three minutes as
follows:
Turn any of the control knobs anti-clockwise to
position 12.
4.
Turn the control knob clockwise to position 1.
5.
Turn the control knob anti-clockwise to position 0.
Wait until the illuminated ring lights up yellow.
6.
Turn the control knob clockwise to position 1. The
illuminated ring lights up green.
Wait for five seconds. The illuminated ring now turns
yellow.
Demo mode has now been deactivated.
To save the
setting, always exit the menu as follows:
7.
Turn the control knob to 0. Then turn the control knob
anti-clockwise to position 12. Turn the control knob
clockwise to position 1. Turn the control knob counter-
clockwise to position 0. Wait until the illuminated ring
goes out.
Customer Service
Customer Service
If your appliance needs repairs, our Customer Service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the data plate with
these numbers on the bottom of the appliance. To avoid
having to search when you need it, you can enter your
appliance data and the Customer Service telephone
number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance resulting in unnecessary service
calls, which may not be covered by the warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
E-Nr.
FD-Nr.
Customer Service
O
USA
877 442 4436
toll-free
CANADA
877 442 4436
toll-free
