21
Appliance self-test
Before you call customer service, conduct a self-test on
the appliance.
z
Switch off the appliance and wait 5 minutes.
Keep the door closed during this time.
z
Switch on the appliance.
z
At the same time, press the setup button
W
and the
alarm button
.
for 5 seconds.
The self-test programme starts. Various messages appear
in the facia one after the other.
If an error is established during the appliance self-test,
the
symbol appears in the fascia and an error
message (e. g.
E04
= sensor error) is displayed.
Inform the customer service of these error messages.
If no error is established during the appliance self-test, the
preset temperature appears in the fascia after the test has
ended.
Eliminating minor faults yourself
Before you call customer service: Please check whether you can eliminate the fault yourself based on the following
information. Customer service will charge you for advice
—
even if the appliance is still under guarantee!
Fault
Possible cause:
Remedial action
Appliance has no refrigerating
capacity. Interior light does
not function. The display does
not illuminate.
Power failure; the fuse has been
switched off; the mains plug has not
been inserted properly.
Check whether the power is on.
The appliance must be switched on.
Check whether the mains plug is
secure.
The refrigerating unit is
switching on more frequently
and for longer.
Appliance door opened frequently.
Do not open the door unnecessarily.
Large amounts of fresh food have been
put away.
Activate the fast cooling function.
The ventilation openings have been
covered.
Remove obstructions and dirt.
The temperature in the
refrigerator compartment is
too cold.
Temperature has been set too low.
Select a warmer temperature
(see page 12 “Setting the temperature”)
Interior light does not function.
The bulb is defective.
Replace bulb (see page 22 “Changing
light bulbs”).
Light switch is sticking.
Check whether it can be moved.
You experience unpleasant
odours.
Strongly smelling food is not sealed.
Cleaning the appliance. Seal strongly
smelling food (see page 20 “Odours” ).
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