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Troubleshooting

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39

Issue

Cause and troubleshooting

Irreversible clouding of glassware. Glasses are not dishwasher-proof, only suitable for dishwashers.

Use dishwasher-proof glasses.
Glasses are usually only suitable for cleaning in a dishwasher, i.e. long-term

wear or long-term changes must be expected.

Avoid a lengthy steam phase (standing time after wash cycle ends).

Use a program with a lower temperature.

Set the softening system to the water hardness.

Use detergent with a glass protection component.

Detergent residue is present in the

detergent dispenser or the tab col-

lecting tray.

Spray arms were blocked by dishware so detergent was not rinsed out.

Check that the spray arms are not blocked and can rotate freely.

Detergent dispenser was damp when detergent was added.

Only add detergent to the detergent dispenser when dry.

Excessive formation of foam oc-

curs.

Hand soap got in the rinse aid dispenser.

Immediately add rinse aid to the dispenser. 

→ 

"Adding rinse aid", Page 23

Rinse aid has been spilled.

Remove the rinse aid with a cloth.

Detergent or machine care product used causes excessive foaming.

Change the brand of detergent.

Connection to home network is not

established.

WLAN on router is not active.

Check the wireless network connection of your router.

WLAN display is flashing.

Connection to home network is not available.

Activate the wireless network connection on your router.

Home Connect cannot be imple-

mented correctly.

Home Connect set incorrectly.

Please consult the documents supplied for Home Connect.

There is a technical error.

Please consult the information on support in the documents supplied for

Home Connect.

Special salt refill indicator lights up. Insufficient special salt.

Add Special salt.

Sensor does not detect special salt tablets.

Do not use special salt tablets.

Refill indicator for special salt does

not light up.

Water softening system is switched off.

Adjust water softening system

Refill indicator for rinse aid lights

up.

No rinse aid.

1.

Add Rinse aid 

→ 

Page 23

.

2.

Set the amount of rinse aid to be dispensed. 

→ 

"Setting the amount of rinse aid", Page 23

Refill indicator for rinse aid does

not light up.

Rinse aid system is switched off.

Set the amount of rinse aid.

Water is left in the appliance at the

end of the program.

Filter system or area under the filters is blocked.

1.

Clean the Filters 

→ 

Page 32

.

2.

Clean the Wastewater pump 

→ 

Page 40

.

Program has not yet ended.

Wait until the program ends or terminate the program with Reset.

→ 

"Terminating the wash cycle", Page 28

Appliance cannot be switched on

or operated.

Software update is taking place.

Wait until the software update has finished.

Appliance functions have failed.

1.

Pull out the power cord plug or switch off the breaker.

2.

Wait at least 2 minutes.

3.

Connect the appliance to the power supply.

4.

Switch the appliance on.

Содержание DF481700F

Страница 1: ...en us User manual DF481700F Dishwasher Gaggenau...

Страница 2: ...24 12 4 Adding Detergent 24 12 5 Detergent table 25 13 Dishware 25 13 1 Damage to glass and dishware 25 13 2 Loading dishware 25 13 3 Removing dishware 26 13 4 Loading patterns 26 14 Basic Operation 2...

Страница 3: ...22 2 How Long the Warranty Lasts 43 22 3 Extended Warranty 43 22 4 Repair Replace as Your Exclusive Remedy 44 22 5 Out of Warranty Product 44 22 6 Warranty Exclusions 44 22 7 Obtaining Warranty Servic...

Страница 4: ...paces in a resi dential environment Up to an altitude of max 8 200 ft 2500 m above sea level 1 4 Restrictive Use This appliance is not intended for use by persons includ ing children with reduced phys...

Страница 5: ...our appliance observe the following Follow the safety instructions and directions for use on the detergent and rinse aid product labels Do not use harsh chemicals such as bleach based products to clea...

Страница 6: ...1 9 Safety systems Protect children from possible hazards resulting from the appliance The appliance is equipped with a Childproof lock Page 7 IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRU...

Страница 7: ...protection and energy saving 4 Environmental protection and en ergy saving Environmental protection and energy saving 4 1 Saving energy If you follow these instructions your appliance will use less p...

Страница 8: ...strength for effective removal of food rem nants even with low soiling levels Energy and water consumption are adjusted accordingly Very sensitive Adjusts the program strength for difficult conditions...

Страница 9: ...ou can find an overview of the parts of your appliance 1 2 3 4 5 6 7 8 8 9 10 11 12 13 14 15 16 1 Rating plate Rating plate with E number and FD number Page 42 You will need this data to contact Custo...

Страница 10: ...r into the tab collecting tray where they can dissolve fully 12 Intake opening of the Zeolith container The intake opening is required for Zeolith drying Page 7 13 Upper spray arm The upper spray arm...

Страница 11: ...appliance 7 WLAN display Home Connect Page 30 8 Electronic delay time Setting the electronic delay time Page 28 9 Remote Start 10 Cycle buttons and options Cycles Options 11 Start button Starting the...

Страница 12: ...ightly dried on Sensor controlled Optimized by sensors depending on the soiling of the rinsing water 1 1 45 2 15 2 0 720 0 800 3 3 4 5 4 Note The displayed cycle time indicates an average value Eco Di...

Страница 13: ...Press 2 Press the right cycle button 3 Press the button for the relevant options 4 Press Personalization Function button for 3 seconds a The selected cycle and option will flash a The Personalization...

Страница 14: ...just the shelf height of the upper rack 1 Pull out the upper rack 2 To prevent the rack from suddenly dropping down hold the side of the rack by the top edge 3 Press in the right and left hand levers...

Страница 15: ...r locking hooks of the guide rails 4 Lower the rack and press the front detent pins into the notches a The rack clicks into position 5 Slide the rack into the appliance 1 2 3 8 2 Lower rack Arrange pa...

Страница 16: ...s are not nestled together and with the sharp points down WARNING The sharp points and edges of knives and other sharp utensils can cause serious injury Load knives and other sharp utensils with edges...

Страница 17: ...wer forward out of the catches 3 Lower the silverware drawer and pull out 4 Slide the guide rails into the appliance Installing the silverware drawer 1 Pull the guide rails of the silverware drawer ou...

Страница 18: ...o not need the cup shelf you can fold it up 8 6 Flip tines Use the flip tines to position dishware securely e g plates You can fold the tines down to arrange pans bowls and glasses better 1 Folding do...

Страница 19: ...Removing the baking sheet spray head If you no longer require the baking sheet spray head re move it from the appliance 1 Turn the baking sheet spray head to the left and remove from the holder 2 Inse...

Страница 20: ...hing results for your stemware Loading the stemware basket You can place up to 4 stemware baskets in the lower rack at the same time Requirements The upper rack is set to level 1 The tines in the lowe...

Страница 21: ...x 8 12 3 max 9 11 Before using for the first time 9 Before using for the first time Before using for the first time Apply the settings for the first use 9 1 Initial use Before the first use or after a...

Страница 22: ...ng system Set the water hardness on your appliance 1 Determine the water hardness and the appropriate set ting value Overview of water hardness settings Page 22 2 Press 3 To open the basic settings pr...

Страница 23: ...se aid Only use rinse aid intended for household dishwashers 1 Press the catch on the lid of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out r...

Страница 24: ...thing and damage the appliance Detergent containing chlo rine This may leave chlorine residue on dishware 12 3 Information on Detergent Follow the instructions on detergents in everyday use Detergents...

Страница 25: ...dishwashers by the manufacturer Cause Recommendation Plastic dishware not re sistant to heat Dishware made from copper or tin Dishware soiled with ash wax lubricating grease or paint Very small items...

Страница 26: ...down Position containers with the openings facing down so no water can collect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the collecting tray...

Страница 27: ...is active Opening the door during a wash cycle 1 Press 2 Close the door a The wash cycle will resume 14 2 Opening the appliance door 1 If the electric childproof lock is not activated press on the upp...

Страница 28: ...ss if you can can cel it first Terminating the wash cycle Page 28 To save energy the appliance switches off automati cally 10 minutes after the end of the wash cycle If you open the appliance door imm...

Страница 29: ...ff When selecting the wash cycle the average water and en ergy consumption is briefly shown on the display Emotion Light off On via main switch1 On when opening door Switch the interior lighting of th...

Страница 30: ...Home Connect you must first set up the connection to the WLAN home network Wi Fi 1 and to the Home Connect app Connecting appliance to the WLAN home network Wi Fi Page 30 The Home Connect app will gui...

Страница 31: ...ted to the Internet your appliance will transmit the following types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as th...

Страница 32: ...rforming Machine Care every 2 months Run Machine Care Run the Machine Care program if the indicator for Ma chine Care lights up on the control panel or if advised to do so by the display Notes Run the...

Страница 33: ...he coarse filter click into position 7 Insert the filter system into the appliance and turn the coarse filter clockwise Make sure that the arrow markings match up 17 6 Cleaning the spray arms Limescal...

Страница 34: ...justed Adjust the appliance door as described in the installation instructions Appliance door opens accidently Automatic door opening activated accidently To prevent the appliance door opening acciden...

Страница 35: ...wastewater pump is loose Secure the cover of the Wastewater pump Page 40 so it clicks into position E 6102 lights up Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 40...

Страница 36: ...lverware 1 Arrange silverware individually where possible Page 25 2 Avoid points of contact Appliance interior still wet after wash cycle Not an error Condensation drying creates water droplets in the...

Страница 37: ...avoidable due to the laws of physics Wa ter spots are visible after drying Select a more intensive program Position dishware at an angle Loading dishware Page 25 Use rinse aid Rinse aid Page 23 Set th...

Страница 38: ...redients of food remnants and tap water limescale soaplike 1 Check the setting of the water softening system 2 Add special salt 3 If you are using combined detergents tabs activate the water softening...

Страница 39: ...n to home network is not available Activate the wireless network connection on your router Home Connect cannot be imple mented correctly Home Connect set incorrectly Please consult the documents suppl...

Страница 40: ...as been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabinets or the worktop Automatic door opening is not in home position Wait for...

Страница 41: ...pro fessional service 19 3 Transporting the appliance To avoid damage to the appliance empty it before trans porting Note Always transport the dishwasher upright to prevent residual water getting into...

Страница 42: ...a note of your appliance s details and the Cus tomer Service telephone number will enable you to find them again quickly 20 2 AquaStop Pledge In addition to the standard warranty provided by BSH BSH w...

Страница 43: ...n the United States or Canada and has at all times remained within the country of original purchase The warranties stated herein apply to the original pur chaser of the product warranted herein and to...

Страница 44: ...n tampering failure to follow operating instructions mishandling unauthorized service including selfperformed fixing or exploration of the appliance s internal workings Adjustment alteration or modifi...

Страница 45: ...ment of Limited Product Warranty en us 45 22 7 Obtaining Warranty Service GG To obtain warranty service for your product you should contact Gaggenau Customer Support at 1 877 442 4436 to schedule a re...

Страница 46: ...Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interferenc...

Страница 47: ......

Страница 48: ...BSH Home Appliances Corporation 1901 Main Street Suite 600 Irvine CA 92614 USA www gaggenau com 1 877 442 4436 2021 BSH Home Appliances Corporation 9001630072 9001630072 en us 010305 650 P5...

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