41
Troubleshooting
en-us
Detergent residue.
Detergent dispenser cover
9*
blocked by dishes and therefore
does not open fully.
Dishes must not be placed above the
detergent tab tray
1B
. These may block
the lid of the detergent dispenser and
prevent it from opening fully.
Do not place dishes or fragrance dispenser
in the detergent tab tray.
Detergent dispenser cover
9*
blocked by the detergent tab.
Detergent tab must be inserted flat and not
upright.
Detergent tab used in the quick or
short wash cycle.
Dissolving time of the detergent is
not reached in the selected short
wash cycle.
Dissolving time of detergent tab too long
for a quick or short wash cycle.
Use a detergent powder or select a more
intensive wash cycle.
Washing effect and dissolving
performance are reduced after a
prolonged storage time or detergent
is very lumpy.
Change detergent.
Water stains on plastic parts.
Droplet formation on plastic surface
is physically unavoidable. After
drying, water stains are visible.
Use a more intensive wash cycle (more
water changes).
Arrange dishes in a sloping position.
Use rinse aid.
If required, increase softening setting.
Washable or water-soluble
coatings in the container or on
the door.
Detergent substances are deposited.
These coatings cannot usually be
removed with chemicals (appliance
cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
If there is a “white coating” on the
container floor, the water softening
system has been set very low.
Increase softening setting and change
detergent if required.
Salt dispenser cover
1R
not closed. Close salt dispenser cover correctly.
Only for glasses: Initial glass
corrosion – can only apparently be
wiped off.
See “Glass and silverware damage”.
White, stubborn coatings;
limescale on the dishes,
container or door.
Detergent substances are deposited.
These coatings cannot usually be
removed with chemicals (appliance
cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
Hardness range incorrectly set or
water hardness greater than
8.9 mmol/l.
Set water softening system according to
instructions for use or top up salt.
3 in 1 detergent or bio/eco detergent
not effective enough.
Set water softening system according to
instructions for use or use separate
detergents (proprietary detergent, salt,
rinse aid).
Underdosing of detergent.
Increase detergent dosage or change
detergent.
Too weak rinse cycle selected.
Select a more intensive rinse cycle.
Fault
Cause
Remedial action
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