en
Troubleshooting
32
Fault
Cause and troubleshooting
No display
The power supply is interrupted.
▶
Use other electrical appliances to check whether a short circuit has occurred
in the power supply.
The appliance has not been connected in accordance with the circuit diagram.
▶
Ensure that the appliance has been connected in accordance with the circuit
diagram.
Electronics fault.
▶
If the fault cannot be eliminated, inform after-sales service.
An audible signal sounds.
The control panel is damp or an object is covering it.
▶
Dry the control panel or remove the object.
The appliance has switched off
the cooking zone. The illuminated
ring on the control knob flashes.
The control knob has not been turned for a long time. The automatic safety cut-
out function has been activated.
1.
Turn the control knob to .
2.
Switch on the cooking zone again.
The appliance is too hot.
▶
Note the fault message on the control panel.
The displays flash.
The appliance does not detect the cookware.
1.
Ensure that the cookware is suitable for induction cooking.
2.
Ensure that the diameter of the base of the cookware corresponds to the
cooking zone.
3.
Turn the control knob to .
4.
Switch on the cooking zone again.
The selected power level flashes.
The illuminated ring on the con-
trol knob lights up orange. After
approx. nine minutes, the appli-
ance switches the cooking zone
off. The illuminated ring on the
control knob flashes.
The appliance does not detect the cookware or there is no cookware on the
cooking zone.
1.
Ensure that the cookware is suitable for induction cooking.
2.
Ensure that cookware is on the selected cooking zone.
3.
Turn the control knob to .
4.
Switch on the cooking zone again.
The electronics have overheated and have switched off the corresponding cook-
ing zone.
1.
Remove the cooking utensils from the cooking zone.
a
When the fault display goes out, the cooking zone has cooled down suffi-
ciently.
2.
Turn the control knob to .
3.
Set the heat setting as usual.
The electronics have overheated and all of the cooking zones have been
switched off.
1.
Remove the cooking utensils from the cooking zone.
a
When the fault display goes out, the cooking zone has cooled down suffi-
ciently.
2.
Turn the control knob to .
3.
Set the heat setting as usual.
+ power level and audible sig-
nal
There is hot cookware near the control panel. There is a risk that the electronics
will overheat.
1.
Remove the cookware.
2.
Wait a few seconds.
a
The fault display goes out.
3.
Continue cooking as usual.
+ audible signal
There is hot cookware near the control panel. To protect the electronics, the
cooking zones have been switched off.
1.
Remove the cookware.
2.
Wait a few seconds.
a
The fault display goes out.
3.
Continue cooking as usual.