
5. Voltage monitor setting: there are 3 stages to protect the voltage of the power, High/Medium/
Low, Press
button twice and switch between H/M/L modes using the
and
buttons
– the corresponding icon lights up.
6. Temperature unit °C / °F: Press
button 3 times and switch between °C / °F using the
button – the corresponding icon lights up.
Error code information
Error
code
Possible Cause
Solution
E1 Low voltage to fridge*
DC-increase the voltage of DC power source/
check all the connection/check the voltage
monitor setting.
AC-replace the defective 240V AC adaptor.
E2 Condenser Fan fault
Contact the G21 authorized service center.
E3 Compressor over
pressure
Disconnect the fridge for 20 minutes and attempt
re-start.
E4 Compressor minimum
speed fault
Contact the G21 authorized service center.
E5 Over temperature
for compressor and
control unit
Disconnect the fridge for 20 minutes and attempt
re-start.
E6 NTC/ temperature
sensor failure
Contact the G21 authorized service center.
* If you are using the appliance in a car and E1 is displayed, the stage of the voltage can be lowered
by one mode - for example from H to M/L or from M to L.
Trouble shooting:
Fridge doesn‘t work:
•
Check the power source (maybe the voltage is too high or low).
•
Check the power cables and all connections from the power source to fridge.
•
Check if the fridge is on.
Poor cooling performance:
•
Ensure the lid is closed properly.
•
Ensure the power source has sufficient voltage.
•
There is poor ventilation around the fridge.
•
There is too much food inside the fridge.
•
Temperature of the food put inside the fridge is too high.
•
Incorrect temperature setting.
•
The ambient temperature is too high.
Tips and suggestions:
•
Fresh and frozen foods should not be stored right beside each other in the fridge. Doing so