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Optimizing Data Transfer Rates

G-SPEED Q can be connected to any Mac or PC equipped 
with an eSATA, FireWire 400, FireWire 800 or USB 2.0 port. 

For best performance, G-SPEED Q should be 
connected via eSATA*.

*Data rates will be even higher if you connect to an eSATA 
RAID Controller Card rather than a standard eSATA PCIe card 
or eSATA ExpressCard adapter.  

Technical Support 

G-Technology appreciates and values its customers, striving 
to give you the finest service and support. If you encounter 
any difficulties while installing the G-SPEED Q, or if the G-
SPEED Q needs maintenance, please contact G-Technology 
Technical Support via one of the following ways: 
 
Telephone: (310) 449-4599 
Fax: (310) 449-4670 
E-mail: [email protected] 
Internet: http://www.g-technology.com 
 
When contacting Technical Support, make sure to be in front 
of your computer and have the following information readily 
available:

• Your G-SPEED Q serial number (on bottom of unit) 
• Operating system and version 
• Computer brand and model 
• Amount of memory installed 

• Other devices attached to your computer 
 
Thank you for purchasing G-SPEED Q. If you have any 
comments or questions about this manual or the product, 
please call (310) 449-4599, or send an email to  
[email protected] 

 

Limited Warranty 

Hitachi Global Storage Technologies, (“Hitachi GST”) 
including G-Technology by Hitachi
Limited Warranty for External Hard Disk Drives

What does this limited warranty cover?

This Limited Warranty applies to new Hitachi GST external 
storage products purchased from an authorized Hitachi GST 
dealer by the original purchase for normal use and not for 
resale. Hitachi GST warrants that a covered product is free 
from defects in materials and workmanship, with the 
exceptions stated below.

How long does limited warranty coverage last?

This limited warranty lasts for 1 year, 2 years, 3 years or 5 
years, or a fixed period from date of purchase, depending on 
when and where it was originally purchased. To determine 
the warranty specifically for your product, visit www.g-
technology.com . A valid proof of purchase may be required 
to prove eligibility. If you do not have a valid proof of 
purchase, the limited warranty period will be measured from 
the date of sale from Hitachi GST to the authorized 
distributor.

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Содержание G-Speed Q

Страница 1: ...iew G SPEED Q Audible Alarms Setting Up G Speed Q with the G Technology PCIe RAID Controller G Technology RAID Controller Web GUI Changing the G Technology RAID Controller Mode Configuring Two G Speed Q Units in RAID 5 Mode What To Do in the Event of a Disk Drive Failure Technical Support Limited Warranty Appendix A RAID Levels Explained Appendix B Notes ...

Страница 2: ...provided 9 POWER SOURCES This unit should be operated only from the type of power source indicated on the rating label If you are not sure of the type of power supply in your facility consult your local dealer or power company 10 GROUNDING AND POLARIZATION This equipment is supplied with a power cord with a US style 3 wire grounding type plug at one end and a 3 wire IEC standard connector at the o...

Страница 3: ... such as those found in Apple Final Cut Studio With its built in RAID controller the G SPEED Q is not tied to a single workstation and can be easily transported and used on a laptop or desktop in the edit bay or on the road With its uniquely designed all aluminum enclosure the compact and whisper quiet G SPEED Q features four hot swappable Hitachi Ultrastar 7200 RPM 3Gbit SATA hard drives and can ...

Страница 4: ...rements Mac OS X 10 3 or higher Windows XP Vista Windows 7 What s in the Box Take a moment to ensure that the following items are included in the box G SPEED Q G SPEED Q Storage Unit 4 Removable Disk Modules 1 meter eSATA cable 1 FW 800 cable 1 FW 400 to 800 cable 1 USB 2 0 cable If anything is missing please call G Technology at 310 449 4599 For more details on this click here G SPEED Q Overview ...

Страница 5: ...ndows Installing G SPEED Q G SPEED Q attaches to your computer via an eSATA USB 2 0 or FireWire 800 port FireWire 400 connectivity is handled by a 9 to 6 pin cable included Choose the connection appropriate for your system and connect G SPEED Q with the supplied cable Connect the supplied power cord to the Power Supply and plug the other end into a surge protector or wall outlet Turn on the power ...

Страница 6: ...hnology application the G Technology RAID Configuration Utility here This tool will configure the G SPEED Q appropriately 4 Once downloaded double click the disk image for the G Technology RAID Configuration Utility 5 Open the G Technology RAID Configuration Utility application by double clicking it within the Disk Image You can also copy the Application to the Applications folder and run it from ...

Страница 7: ...n Click OK 11 Another dialog box will remind you to backup files you do not want to permanently erase Click Yes only after you are sure your files are backed up 12 After you have clicked Yes a new dialog box will appear reminding you not to unplug any cables as the G SPEED Q is being reinitialized 13 After the configuration is complete a dialog box will launch warns you that a Device was not remov...

Страница 8: ... s OK because you still must create a partition for the RAID in Apple Disk Utility Click the Initialize button to launch Disk Utility Note If the Disk Insertion dialog box does not launch you must open Disk Utility on your own After Disk Utility is open you can continue on with the steps for partitioning 16 After Disk Utility is launched click on the Partition button Under Volume Scheme choose 1 P...

Страница 9: ...k the Partition button 21 Apple Disk Utility begins the formatting process Upon completion the G SPEED Q is fully functional However you will want to restore the original G SPEED Q icon Restoring the G SPEED Q Icon You will see the standard icon for USB after completing the formatting process If you desire to return the standard G SPEED Q icon complete the following steps Restore the icon by doing...

Страница 10: ...The G SPEED Q is equipped with visual alarms to alert you to any possible malfunction There is a red LED on the bottom right of the unit and amber LEDs on each drive module If a red LED is lit there is a failure of one of the internal components If an amber LED is lit there is a drive failure for that particular module If you see the RED warning LED on the front of G SPEED Q stop using G SPEED Q c...

Страница 11: ...h a new disk module new drive modules can be purchased here and secure it in place Once the drive has spun up to speed the drive will indicate that the array is rebuilding The rebuild time is approximately 2 hours per TB Note You can continue using the G SPEED Q even while the volume is being rebuilt albeit at slower data rates 5 Once the rebuild is complete G SPEED Q is back to Normal and protect...

Страница 12: ...devices attached to your computer Thank you for purchasing G SPEED Q If you have any comments or questions about this manual or the product please call 310 449 4599 or send an email to support g technology com Limited Warranty Hitachi Global Storage Technologies Hitachi GST including G Technology by Hitachi Limited Warranty for External Hard Disk Drives What does this limited warranty cover This L...

Страница 13: ...ow the instructions found on the website You must return the covered hard disk drive using approved packaging to our logistics center You must pay any associated transportation charges duties and insurance in shipping the drive to our logistics center You should remove all personal information from the product prior to its return What will Hitachi GST do Hitachi GST will repair or replace covered ...

Страница 14: ... billion bytes and one terabyte TB equals 1 000 GB one trillion bytes Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive the computer s operating system and other factors For G Technology by Hitachi products less than 1TB One gigabyte GB is equal to one billion bytes when referring to hard drive capacity Accessible capacity will vary dependi...

Страница 15: ...APPENDIX B Notes It is recommended not to exceed the standard eSATA cable length of 1 meter 3 feet 15 ...

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