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Owner’s Manual
Green-Power America (GPA)
Version 2020-1 1
st
Revise
WARRANTY POLICY -- GENERATOR
Green-Power America, LLC (GPA)
Two(2)-YEAR LIMITED WARRANTY or One(1)-YEAR LIMITED WARRANTY
Green-Power America, LLC (GPA) provides Two(2)-Year or One(1)-Year (GPD1500 and
GN1750D) limited factory warranty once consumers buy the generator from GPA or any of
GPA partners in the United Sates.
1, Warranty Qualifications
Green-Power America, LLC (GPA) will register this warranty upon receipt of your Warranty Registration Card /
Warranty Registration on Web and a copy of your sales receipt from one of GPA's retail locations as proof of
purchase. GPA strongly recommend consumer keeps the purchasing receipt as a proof.
Please submit your warranty registration and your proof of purchase within ten (10) days of the date of purchase.
2, Clarification of Two(2)-Year Limited Warranty or One(1)-Year Limited Warranty
✓
Two(2)-Year Limited Warranty: For household use, from the original date of purchase, the warranty is
clocked and the parts and repairing labor will be free in the 1st year, and parts only will be free in the 2nd
year.
If the product is used for commercial or industrial purpose, including but not limited to be used in commercial
or industrial site, rental and any other types of income earning, the original Two(2)-Year Warranty will be
expired and becomes Ninety(90) days instead, the parts will be free during this period.
✓
One(1)-Year Limited Warranty (Apply to GPD1500, GN1750D): For household use only, from the original
date of purchase, the warranty is clocked and the parts will be free in the 1st year.
If the product is used for commercial or industrial purpose, including but not limited to be used in commercial
or industrial site, rental and any other types of income earning, the original One(1)-Year Warranty will be
expired and becomes Thirty(30) days instead, the parts will be free during this period.
✓
GPA will provide all parts for replacement in whole lifetime of the product, material cost and
transportation cost will apply if it is beyond of warranty period or not covered by the warranty policy.
3, Repair/Replacement Warranty
GPA warrants to the original purchaser that the mechanical and electrical components will be free of defects in
material and workmanship for a period of the 1st year from the original date of purchase for Two(2)-Year Warranty
items household use. Parts are always free during warranty period. Transportation charges for the unit repair or
replacement under this warranty will be sole responsibility of the consumer. This warranty only applies to the
original purchaser only and is not transferable
.
Contact GPA's Service Center and GPA will troubleshoot any issue via phone (Toll-Free: 877-834-4218) or e-mail
(
). If the issue is not fixed, GPA will, at its option, authorize evaluation, repair
or replacement of the defective parts or components at a GPA Service Center. GPA will provide you with a case
number
