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20
General Troubleshooting
This Chapter provides information on diagnosing and solving operational
problems. If a solution to your problem cannot be found in the following
subsections, contact your authorized dealer or
LED-G
technical Support.
Unit functions but lamp does not strike
:
o
Make sure the correct lamp has been installed in the fixture.
o
Check for loose igniter or power supply connection.
o
Replace lamp.
o
If lamp is still hot from recent operation, leave the unit turned on and when
the lamp’s temperature drops, it will restrike.
Color system is not producing the correct color
o
Replace the lamp.
o
Clean optics.
o
Re-home the fixture
Unit is producing unexpected results
o
Check DMX starting address on the fixture and console match.
o
Verify that the last fixture on the link is terminated.
Unit is not responding to console:
o
Verify that the fixture has the correct DMX address
o
Check and replace data cables
o
Verify that the last fixture on the link is terminated.
Unit is not moving
o
Check if the power supply is suitable for the voltage of the fixture.
o
Replace sensors.
o
Please checks if the inside lead wire and the connector are loose.
o
Please check the electric part (such as the switch, transformer, ballast,
electric capacity, piezo resistor, filter, PCB board, controller to motor).
Pan or Tilt position is off:
o
Verify that all belts are tight.
o
Home the fixture.
