Your Furmanac Guarantee
We are delighted that you have bought one of Furmanac’s British, quality
hand made beds. Don’t forget, to obtain the full, 7 year guarantee you must
register your product online.
To do this, please visit
www.furmanac.com/registermyguarantee
and
complete the online form within 30 days of delivery to your address.
Your upholstered bed frame is provided with a standard 1 Year Guarantee,
protecting you against manufacturing defects. When you register for your
guarantee online this will be extended to our 7 Year Guarantee.
If you feel that your product has developed a fault within your guarantee
period then please follow the process below. However, prior to starting this
procedure Furmanac strongly recommends reviewing all the information on
the following pages to confirm that the issue is in fact a manufacturing fault
.
Please note:
This guarantee is a back to
base guarantee and we are not
obliged to repair or replace
our product in the end user’s
premises.
This guarantee is valid from date of delivery to our customer’s address and we reserve right at our
discretion to repair or replace any parts that are faulty subject to the following conditions;
• The product has only being used for domestic use
• The original proof of purchase can be provided
• The product has remained with the original owner and has not been resold or gifted
• The product has been used in accordance with the care and safety guidelines outlined in this document
• The product has not been modified or attempted to be repaired by any person not authorised by Furmanac
• For the complete terms and conditions please visit www.furmanac.com
