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10.1 = One Touch

The desk will keep moving to the preset height after you 
release the memory preset button

10.2 = Constant Touch

The desk will only continue to the programmed height 
while you are holding the corresponding preset button

Toggle between One Touch and Constant Touch presets

Our programmable handsets allow your desk to remember your favorite height settings. By default, if you press 
and release a memory preset button, the desk will move on its own to the programmed height. You can change 
this behavior so that the desk will only continue to move to the programmed height with continued pressure on 
that preset number. Here’s how to toggle this setting:

1. 

Press and hold the DOWN button until the desk reaches its lowest position. Release.

2. 

Press and hold the DOWN button again, until the display begins to flash RST (looks like “AS

Γ

”). 

3. 

With the display still flashing RST, press and hold the 1 button for about 5 seconds. The handset will register 
the change in input method and display the corresponding readout:

4. 

To toggle to the next setting, press and hold the 1 button again for 5 seconds, until the displayed readout 
updates.

5. 

Once your preferred setting displays, release the button and wait about 5 seconds for the display to return to 
RST.

6. 

Complete the reset process by pressing and holding the DOWN button again while the desk lowers a little 
bit more, slightly rises, and then stops. Release the button. Your new preset touch setting is saved, and the 
desk is ready to use!

Change readout between inches and centimeters

By default, our programmable handsets display inches on models configured for 120-Volt power, and centimeters 
on models for 240-Volt power. If you’d like to break with tradition, you can easily change this setting.

1. 

Press and hold the DOWN button until the desk reaches its lowest position. Release.

2. 

Press and hold the DOWN button again, until the display begins to flash RST (looks like “AS

Γ

”). 

3. 

Press and hold the 2 button for about 5 seconds. Your handset will register the unit change and display the 
corresponding readout:

10.3 = Centimeters
10.4 = Inches

4. 

To toggle to the next setting, press and hold the 2 button again for 5 seconds, until the displayed readout 
updates.

5. 

Once your preferred setting displays, release the button and wait about 5 seconds for the display to return to 
RST.

6. 

Complete the reset process by pressing and holding the DOWN button again while the desk lowers a little 
bit more, slightly rises, and then stops. Release the button. Your preferred unit setting is now saved, and the 
desk is ready to use!

Troubleshooting

5

Contact

Fully
Portland, Oregon

888-508-3725

[email protected]

 

www.fully.com

If your desk is not functioning properly, or if you have a Memory Preset Handset that reads “RST” or any error 
message (E01 - E13), confirm that all wired connections are secure (legs to cables, cables to Control Box). Once 
you’re certain that all connections are secure, perform the reset procedure below. If the error message 
persists after the reset procedure, contact Fully.

If there is a difference in height between the two legs that exceeds 1.5”, stop the reset procedure and contact 
Fully. If the Memory Preset Handset displays “HOT”, let the desk cool down for 20 minutes.

Reset procedure

CAUTION: This will override any custom lower limit you might have set! Please ensure proper clearance for the 
Lifting Columns to retract fully.

With Standard Up-Down Handset 

1. 

Press and hold the DOWN button until the desk reaches its lowest position. Release.

2. 

Press and hold the DOWN button again, for about 10 seconds. Release.

3. 

Press and hold the DOWN button again, this time until the desk first lowers slightly, then rises slightly, and 
finally stops. Release the DOWN button.

4. 

You’re all set!

With Memory Preset Handset

1. 

Press and hold the DOWN button until the desk reaches its lowest position. Release.

2. 

Press and hold the DOWN button until the display reads RST. Release.

3. 

Press and hold the DOWN button again, this time until the desk first lowers slightly, then rises slightly, and 
finally stops. Release the DOWN button.

4. 

You can now use your desk!

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