Solving Operational Problems
Before calling for service, check the following to avoid unnecessary service charges.
Oven Problem
Problem Solving Steps
F03 or F04 Error appears
in the display window.
A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and call an authorized service.
Other F__ Error appears in
the display window.
Remove power and turn it back on again after a few seconds. If condition persists, note
the code number and call an authorized service.
The oven display stay
s
OFF
Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service center.
Cooling fan continues to
run after oven is turned off
The fan turns off automatically when the electronic components have cooled sufficiently.
Oven door is locked and
will not release, even after
cooling
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Oven is not heating
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Oven is not cooking evenly Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page
14). Refer to cook charts for recommended rack position. Always reduce recipe
temperature by 25°F (15°C) when baking with Convention Bake mode.
Oven temperature is too
hot or too cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 14.
Oven light is not working
properly
Replace or reinsert the light bulb if loose or defective. See Page 32. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light stays on
Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
Cannot remove lens cover
on light
There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Oven will not Self-Clean
properly
Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy
spill-over before running Self-Clean. If oven is badly soiled, set oven for a four-hour
Self-Clean. See Preparing the Oven to Self-Clean, Page 28.
Clock and timer are not
working properly
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 13.
Excessive moisture
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast
will eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
Service Data Record
For authorized service or parts information see paragraph “Fulgor Warranty ..”
.
The location of the serial tag on the product can be seen when the oven door is opened. It is located on the left side, centered
vertically just inside the oven cavity. See Page 7. Now is a good time to write this information in the space below provided.
Keep your invoice for warranty validation.
Model Number
_____________
Serial Number ______________________Date of Installation or Occupancy_______________
Fulgor Milano WARRANTY for Home Appliances
Duration of warranty:
Fulgor Milano
grants for the Continental U.S and Canada a 24 month full warranty from the date of purchase indicated on the
invoice. During this period
Fulgor Milano
will pay the cost for replaced parts and labor needed to repair the appliance.
For proof of warranty, please retain the original purchase invoice and the delivery slip.
To obtain service under this warranty, you must:
1. Contact Fulgor-Milano North America Service by email at [email protected] or by toll free number at 1-855-4-fulgor
(855-438-5467) for guidance in receiving service for your appliance.
2. Provide a copy of your original sales receipt.
3. Provide
Fulgor Milano
reasonable opportunity to investigate the claim before the Product or any component of the Product
has been removed.
Coverage:
Read the Use and Care Manual before using the appliance for the first time!
This warranty applies to
Fulgor Milano
appliances utilized only for residential use. Our appliances are not intended for commer-
cial use. This warranty is only valid for the original owner and is not transferable.
During the warranty period
Fulgor Milano
will, at its discretion, repair or exchange the product without charge for parts and labor.
The warranty does not cover :
1. Damage to the appliance caused intentionally or by accident.
2. Improper installation or incorrect connection to the power supply.
3. Damage due to the excessive heat generated by exterior sources, water damage.
4. Transport damage.
5. Modifications to the appliance.
6. Malfunctions due to improper usage
7. Breakage or normal usage scratches of the ceramic glass surface.
8. Light bulbs damage or exterior fuses.
9. Operation under professional or commercial conditions.
10. Lightning, fire, flood damages or other Acts of God.
11. Replacement or attachment of parts other than original, provided by
Fulgor Milano
12. Cosmetic claims such as scratches on stainless steel, handle damage, etc. are under a limited warranty only, and must be
claimed within 2 weeks after the date of purchase.
This warranty covers only the appliance and its components. Damage of any items in direct contact or placed near to the applian-
ce are excluded from the warranty. Charges from any third parties other than
Fulgor Milano
authorized service agencies will not
be accepted.
Should the appliance prove defective in workmanship or material, the end user shall be granted repair or replacement only. Under
no circumstances shall
Fulgor
be liable for any loss or damage, whether it be direct, consequential, or incidental, arising out of
the use or incorrect use of the appliance.
In order to obtain warranty rights, the original invoice must be provided to the Technical Services Department,
Fulgor Milano
to verify the date of purchase. Some states do not allow limitations of incidental or consequential damages, therefore the above
named limitations or exclusions may not apply.
In case of technical claims or for service, first contact the dealer where the Fulgor Milano appliance was purchased!
Fulgor Milano
After Sales Service Support & Warranty Information:
1-855-4-fulgor (855-438-5467)