Chapter 4 SITE PREPARATION
This chapter defines the following pre-installation details for the TeamPoS Series
terminals:
• Shipment inspection and return
• Anti-static protection
• Electrical supply requirements
• Mains power cables
The procedures assume that in-store wiring for the terminals, peripherals, and
terminal-to-terminal communcations have been installed.
4.1
Unpacking
1.
Check delivered components to ensure they match the items listed on the
packing list. If components are missing, contact your Help Desk for
instructions.
2.
Remove the unit and components from the box and check for damage. If the
unit or components are damaged, contact your Help Desk for instructions.
4.2
Inspecting the Shipment
The TeamPoS Series terminals are thoroughly inspected prior to shipment; however,
damage can occur during transit. Any damage to the terminal can lead to problems after
installation. Before accepting a shipment, inspect all shipping containers for external
damage. Ensure that all packages listed on the shipment billing form have been
delivered. Carefully unwrap and inspect all equipment:
• Check delivered items to ensure that all the items listed on the packing list have been
received. Report shortages and damage to CustomerCare. The customer needs to
provide the sales order number and a description of the piece of equipment damaged.
The customer should then telephone 1-800-780-5525 and a CustomerCare
representative will arrange for replacement. CustomerCare is not responsible for
equipment damaged by the customer after it is delivered.
• Inspect the exterior of each shipping box noting damage on the shipping documents so
that the carrier has a record.
• Inspect the exterior of each unit for any obvious physical damage (scratches or
abrasion on painted or display surfaces, or on plastic surfaces) that could have
occurred during shipping.
• Damaged equipment received from a source other than Fujitsu Transaction Solutions
Inc.'s Foothill Ranch facility should be reported to the sender.
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