Error Message Resolution Guide
Message
Reason
Solution
Reference Tech Note
TIMEOUT\n\nSending Data; Mobile Unit out of the coverage area.
Most likely a range, access point, radio, host
or network issue. Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
TIMEOUT\n\nReceiving
Data;
Mobile Unit out of the coverage area.
Most likely a range, access point, radio, host
or network issue. Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Host Received
Data\nAwaiting App Reply!;
Mobile Unit has sent and received an
acknowledgement from the IP stack and is
waiting for the application to return data.
Most likely a host or network issue.
Troubleshoot the customer’s environment.
Probable causes are Database record locking,
application program failure, Host failure or
network failure.
T1113, T1114, T1161,
T1171, T1187 and
T1194
* WAITING TO SEND *;
Mobile Unit out of the coverage area.
Most likely a range, access point, radio, host
or network issue. Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
TCP Error Reading\nMAC
Address.\nREBOOT
MOBILE UNIT;
Could not obtain the Mac Address from the
Mobile Unit.
Possible hardware, driver or stack problem
Contact the Mobile Unit manufacturer.
---
Invalid TIP Command;
Bad internal protocol.
Notify Connect over the web incident reporting
system.
---
Session Ended\nBy User or
Host;
User, Host, application or network has
ended the session.
If the user did not end the session, most likely
host or network issues. Troubleshoot the
customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Server Packet Error;
Bad Protocol detected.
Usually a result of bad cabling, power or faulty
transceiver. Also, will receive this if the Mobile
Unit is in the wrong mode for Server
operation.
---
Supported Equipment Manual
•
May, 2006
4-4
Содержание TeamPad 7100
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