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Troubleshooting and tips

Acoustic warning

Acoustic warnings

Errors

Cause

Troubleshooting

A beep sounds every few seconds.

The battery is almost dead.

►

Charge the battery.

Error messages on the screen

Errormessages onthescreen

Errormessage:

This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.

Error message/cause

Resolution

Keyboard error

If you are using an external keyboard:

►

Check the connection and reboot the Tablet
PC.

Bootable device was not found

►

Check in the

BIOS Setup

whether your hard

disk has been set correctly.

►

Make sure that the operating system is
installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs
during the self-test before starting the operating
system.

►

To continue, press

/ Windows button.

►

To enter the

BIOS-Setup-Utility

, press

/ Decrease volume button.

Real time clock error

►

Check date and time settings.

Fujitsu

Содержание stylistic q555

Страница 1: ...System Operating Manual FUJITSU Tablet STYLISTIC Q555 ...

Страница 2: ...Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2015 Fujitsu America Inc All rights reserved B5FK 5391 01ENZ0 00 ...

Страница 3: ... notes 12 First time setup of your device 16 Working with the Tablet PC 20 Accessories for your Tablet PC optional 40 Security functions 55 Connecting external devices 61 Settings in BIOS Setup Utility 65 Troubleshooting and tips 68 Technical data 76 Manufacturer s notes 81 Declarations of conformity 84 FCC and IC Regulatory Information 85 Appendix 89 Index 105 ...

Страница 4: ...es Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The ExpressCard word mark and logo are owned by the Personal Computer Memory Card International Association PCMCIA and any use of such marks by Fujitsu America Incorporated is under license Google is a trademark or registered trademark of Google Incorporated ...

Страница 5: ...king with the Tablet PC 20 Battery charging indicator 20 Switching the Tablet PC on 21 Programing the ON OFF button 21 Switching the Tablet PC off 22 Handwriting recognition 22 Touchscreen 23 Select display orientation portrait or landscape format 24 Touch commands 24 Calibrate the Digitizer for finger based operation of the device 24 Actions with one finger Windows 8 1 Modern 25 Actions with one ...

Страница 6: ...es 54 Security functions 55 Configuring the fingerprint sensor 55 Using the Security Lock 56 Configuring password protection in BIOS Setup Utility 56 Protecting BIOS Setup Utility supervisor password and user password 56 Password protection for booting the operating system 58 Smart Card reader device dependent 59 Inserting the SmartCard 59 Trusted Platform Module TPM device dependent 60 Enabling T...

Страница 7: ...the stylus movements 72 Stylus input not working 72 The Tablet PC does not start after switch on 72 The Tablet PC stops working 72 The printer does not print 73 The wireless connection to a network does not work 73 The battery discharges too quickly 73 Smart Card reader is not recognized 74 SmartCard PIN forgotten 74 User and or supervisor Smart Card lost 74 SmartCard lost 74 Acoustic warning 75 E...

Страница 8: ...this Document 89 Characteristics of the WLAN Device 89 Wireless LAN Modes Using this Device 89 Deactivating Disconnecting the WLAN Device 92 Configuring the Wireless LAN 92 Connection to the network 92 Troubleshooting the WLAN 93 Using the Bluetooth Device 95 Image Backup and Recovery Procedures 96 Creating a Backup of Bootable Disk and Recovery Image 96 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS ...

Страница 9: ...one 408 746 6000 Declares that product Base Model Configuration STYLISTIC Q555 Tablet PC Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujitsu...

Страница 10: ...lease go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications to determine whet...

Страница 11: ...Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to an...

Страница 12: ...ice Front 1 2 3 5 6 4 4 1 Ambient light sensor 2 Webcam status LED 3 Webcam 4 Guide for cradle or keyboard cover 5 Docking port for cradle or keyboard cover 6 Battery charging indicator Left hand side 1 2 4 9 3 5 7 8 6 1 DC input connector DC IN 2 Micro HDMI port 3 Combined headphone and microphone port 4 SmartCard reader device dependent 5 Micro SD card slot protected by cover 6 Battery reset but...

Страница 13: ...Shortcut button 5 Decrease volume 6 Increase volume 7 ON OFF button 8 USB port USB 2 0 9 Microphone 10 USB port USB 3 0 Rear 5 1 1 4 2 1 1 3 1 Screw holes for mounting accessories device dependent 2 Fingerprint sensor device dependent 3 Webcam status LED 4 Webcam flash 5 Webcam device dependent Fujitsu 11 ...

Страница 14: ...chapter and the information in the First time setup of your device Page 16 chapter before preparing your Tablet PC for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the Tablet PC Page 15 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual When hand...

Страница 15: ...play screen Depending on your device configuration where applicable your device is not waterproof In this event do not pour liquids onto the device and do not wash it with a wet cloth Do not place items on the top of the display or damage may occur During normal use of the device small particles from the environment can become embedded in the stylus tip and scratch the screen The warranty does not...

Страница 16: ...ppropriate AC adapter for your Tablet PC Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the appropriate government office of the country you will be travelling in as to whether you may operate the radio component integrated in your Tablet PC there Take the necessa...

Страница 17: ...connect the AC adapter cable and the data cables for all external devices To protect against damaging jolts and bumps use a suitable Tablet PC carrying case to transport your Tablet PC Cleaning the Tablet PC Do not clean any interior parts yourself leave this job to a service technician Only use detergents designed for computers Normal household cleaners and polishes can damage the labels on the k...

Страница 18: ...the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices ...

Страница 19: ...ry surface Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 4 inches away from the device and its AC adapter to ensure adequate ventilation Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingreadytouse ACadapter Observe the safety ...

Страница 20: ...r about one second to switch the device on During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com If a Windows 8 1 operating system is installed on your Tablet PC a tutorial is automatically started when a new user logs on for the first time which shows you how to us...

Страница 21: ...ct the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multi...

Страница 22: ...chapter Connecting external devices Page 61 Please refer to the notes in the chapter Important notes Page 12 Battery charging indicator Statusindicators Symbols The battery charging indicator 1 gives information about the status of the power supply 1 Status color Description On orange The battery is being charged Off The Tablet PC is switched off or in Save to Disk mode The battery is not charging...

Страница 23: ... the device on Programing the ON OFF button You can program the ON OFF button Operating system Menu Windows 8 1 Windows 8 1 Desktop Control Panel Hardware and Sound Power Options If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found in the chapter Security functions Page 55 Fujitsu 21 ...

Страница 24: ... the Sweep downwards to switch off popup or If the Tablet PC is not switched off automatically press the ON OFF button for about 10 seconds forced shutdown or A forced shutdown reset button is located on the right side of the Micro SD card slot To achieve the same effect as removing the battery press the reset button Handwriting recognition For detailed information on handwriting recognition see t...

Страница 25: ...d by complete functionality of the display Subpixel A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function Cluster A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block Background lighting LCD screens are operated with background lighting The luminosity of the background lighting can decrease over the period of use of...

Страница 26: ...nitors that are connected Touch commands You can execute certain commands by using your finger tip on the touchscreen of your device Alternatively everything which you can select or activate using your finger tip can also be selected or activated using the stylus Calibrate the Digitizer for finger based operation of the device You must calibrate your Tablet PC with your fingers before first usage ...

Страница 27: ...nger over the screen from the left hand edge Switch between the most recently used applications equivalent to pressing the Windows button Ctrl Space Working with the mouse Position the mouse pointer at the bottom left hand edge of the screen Wipe your finger over the screen from the top or bottom edge Open the App commands equivalent to pressing the Windows button Z button Wipe from the top to the...

Страница 28: ... menu with further options Tap on an object Tap your finger on an object on the screen to open an App or a link or to execute a command Working with the mouse Left click on the object Scroll Move object Swivel object Use this function to scroll through lists or websites or to swivel or move an object Working with the mouse Left click on the object keep the mouse button pressed and move swivel the ...

Страница 29: ...program symbol Moving objects windows while holding the left mouse button pressed drag drop Place your finger on the object window keep your fingertip pressed against the touchscreen and move the desired object window Opening a context menu click with the right mouse button Tap your finger on the desired item Keep your fingertip pressed against the touchscreen The context menu appears Moving the c...

Страница 30: ...p Action Description Scrolling Place two fingers on the touchscreen Move the fingers up to scroll up or Move the fingers down to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger 28 Fujitsu ...

Страница 31: ...ngers on the touchscreen and move them apart to increase the size of the zoom or Put two fingers on the touchscreen and move them together to decrease the size of the zoom view Lock context sensitive menus Use two fingers to tap twice in quick succession on the touchscreen Fujitsu 29 ...

Страница 32: ...dle the stylus with care Our recommendations for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other than the screen of the Tablet PC Do not try to turn the grip of the stylus The grip is used to put the stylus into its slot and to take it out of its slot Never store the stylus with its weight on the...

Страница 33: ...context menu Click with the right mouse button Tap on the desired element with the stylus and keep the stylus pressed against the screen Moving the cursor Move the mouse Place the tip of the stylus directly on the screen Stylus location To prevent the stylus from getting stuck in the stylus garage always make sure to insert the stylus into the stylus garage in the correct direction flat part of th...

Страница 34: ...it from the barrel Replace the tip with one of the new tips that were supplied with your stylus Insert the flat end of the tip into the barrel and exerting gentle pressure push it in until it is firmly in place If the tip is worn or damaged discard it Calibrating the stylus You must calibrate your Tablet PC with the stylus before first use so that it recognizes the stylus as accurately as possible...

Страница 35: ...ntally dropping it or losing it You device has one eyelet on the left side and one eyelet on the right side for securing the stylus tether see Ports and controls Page 10 The tether eyelet on the right side is shown below Fasten the stylus tether to the stylus eyelet and to the eyelet on the Tablet PC Fujitsu 33 ...

Страница 36: ...s fitted with three tablet buttons Symbol Description Functions Volume button Increase volume Volume button Decrease the volume Shortcut button Call the status area by pressing or start a screenshot function by a long press depends on configuration 34 Fujitsu ...

Страница 37: ...the webcam Rechargeable battery Battery Battery Servicelife battery Rechargeablebattery Battery The built in battery provides the Tablet PC with the necessary power for use on the move You can increase the service life of the battery by caring for the battery properly The average battery service life is around 500 charge discharge cycles You can extend the battery service life by taking advantage ...

Страница 38: ...ver under Change screen saver If you need further information about an option you can get help with most settings by pressing the symbol in the upper right of the screen to open the Microsoft Help When the Tablet PC is in an energy saving mode you must remember the following When the Tablet PC is in energy saving mode open data is held in main memory or in a swap file on the hard disk Never switch...

Страница 39: ... Inserting the memory card 1 2 a Open the slot cover 1 Carefully push the memory card into the slot a in the direction of the arrow 2 until you feel the memory card engage The label area must be facing downward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Close the slot cover Fujitsu 37 ...

Страница 40: ... the memory card out of the slot a in the direction of the arrow 2 Close the slot cover 3 Wireless LAN Bluetooth radio components The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device Switching the wireless components on and off The wireless components are switched on and off using the appropriate functions of the operating system To...

Страница 41: ...age 77 Ethernet and LAN only with performance docking cradle EthernetLAN The internal network module of your Tablet PC supports Ethernet LAN You can use it to establish a connection to a local network LAN Local Area Network 2 1 Connect the network cable to the LAN port of the cradle 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and us...

Страница 42: ...your Tablet PC Performance docking cradle for charging the Tablet PC and with additional ports Keyboard cover Bluetooth keyboard VESA mounting attachment Hand strap Shoulder strap Folio case Adapter cables microHDMI to VGA Full USB to LAN The following sections provide more information on handling the accessories 40 Fujitsu ...

Страница 43: ...0 11 1 Dock release button 2 Docking port 3 USB port 2 0 4 USB port 2 0 5 USB port 2 0 6 Microphone port 7 Headphone port 8 VGA monitor port 9 Display Port 10 LAN port 11 Security Lock device 12 DC jack socket DC IN With STYLISTIC Q555 the USB ports on your cradle support only USB 2 0 With STYLISTIC Q555 the LAN port of the multifunctional cradle does not support Wake on LAN With STYLISTIC Q555 an...

Страница 44: ...efore setting it up In doing so please follow these instructions Place the cradle on a flat stable non slippery surface Never place the cradle or the AC adapter on a heat sensitive surface Do not expose the cradle to extreme environmental conditions Protect the cradle from dust moisture and heat 42 Fujitsu ...

Страница 45: ...adle you must connect the AC adapter to the cradle Cradle Switch the Tablet PC off Remove the AC plug of the AC adapter from the power outlet Remove the AC adapter cable from the DC jack DC IN of the Tablet PC 1 2 3 4 Position the Tablet PC so that it lies against the storage surface of the cradle Push the Tablet PC on to the cradle in the direction of the arrow 1 until you feel it engage on the c...

Страница 46: ... that you switch the Tablet PC off first or that you execute the appropriate undocking function provided by the operating system Switch the Tablet PC off 2 1 Press the release button in the direction of the arrow 1 until it remains in the pressed position red marking becomes visible Lift the Tablet PC from the cradle in the direction of the arrow 2 while supporting the underneath of the cradle 44 ...

Страница 47: ...cover is an optimized device for the convenient input of text It only needs to be docked with the Tablet PC Components of the keyboard cover Keyboardcover Ports 3 1 2 1 Release button 2 Docking port for the Tablet PC 3 Status indicators Num Lock Caps Lock Scroll Lock Fujitsu 45 ...

Страница 48: ...dcover 1 2 Press the release button 1 until it remains in the pressed position red marking becomes visible Push the Tablet PC onto the keyboard cover in the direction of the arrow until you feel it engage on the connector 2 and until the release button returns to its original position 46 Fujitsu ...

Страница 49: ... Separating the Tablet PC from the keyboard cover 1 2 Press the release button 1 until it remains in the pressed position red marking becomes visible Lift the Tablet PC away from the keyboard cover in the direction of the arrow 2 Fujitsu 47 ...

Страница 50: ...Accessories for your Tablet PC optional Bluetooth keyboard The keyboard uses Bluetooth 3 0 wireless technology to quickly and easily connect to your tablet PC without any cables 48 Fujitsu ...

Страница 51: ...ttachment to secure the Tablet PC e g to a cart counter or stand with the corresponding screw holes Use a suitable tool of the correct size when fitting the screws Keep the screws out of the reach of children 1 1 1 1 4 4 4 4 3 2 2 2 2 Remove the caps from the screwholes on the back side of the Tablet PC 1 Put the spacers between the Tablet PC and the VESA mounting attachment 2 Fujitsu 49 ...

Страница 52: ...e another Secure the VESA mounting attachment with the screws 4 Hand strap optional The hand strap kit includes the following parts Hand strap two M2x6 screws two M2x8 screws and two spacers Use a suitable tool of the correct size when fitting the screws Keep the screws out of the reach of children Do not shake the device too much when you hold it by the hand strap otherwise it could fall down 50 ...

Страница 53: ...PC 1 Put the spacers between the Tablet PC and the hand strap 2 Position the hand strap on the Tablet PC 3 Make sure that the screw holes of the hand strap and of the Tablet PC line up exactly above one another Make sure to use screw type M2x8 for mounting the hand strap Secure the hand strap with the screws 4 Fujitsu 51 ...

Страница 54: ... mountings two M2x6 screws two M2x8 screws and two spacers Use a suitable tool of the correct size when fitting the screws Keep screws and mountings out of the reach of children To avoid damaging the screws do not use an electric screwdriver 1 1 2 2 3 3 Remove the caps from the screwholes on the back side of the Tablet PC 1 52 Fujitsu ...

Страница 55: ...by magnets such as heart pacemakers swipe cards etc Note that the LCD screen may switch on unnoticed when touched if the device is in the folio case To prevent the device from falling out make sure that the device is secured in the corresponding retainers of the folio case The folio case is only designed for the safe storage and secure transportation of the device Do not use the folio case for oth...

Страница 56: ...e for the device microHDMI to VGA VGA Conversion Adapter Kit 1 x microHDM to VGA cable Maximum resolution 1920 x 1080 Full USB to LAN LAN Conversion Cable Kit 1x Full USB to LAN GbE limited performance For technical specifications see chapter Adapter cables optional Page 80 54 Fujitsu ...

Страница 57: ...r data on external data carriers at regular intervals Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor F...

Страница 58: ...covered by your warranty and a charge will be made for assistance Passwordprotection Your password can be up to 32 characters long and can contain letters and numbers No distinction is made between uppercase and lowercase Protecting BIOS Setup Utility supervisor password and user password If you have opened these operating instructions on the screen we recommend that you print them out You cannot ...

Страница 59: ...etup Utility Please note that the user password only provides access to a few of the BIOS settings Changing the supervisor password or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password Password Supervisorpassword Userpassword Start the BIOS Setup Utility and go to the Security menu When changing the password proc...

Страница 60: ...oot and press the enter key If Disabled is selected a password is not required and you cannot protect the system deactivates system protection Select the Save Changes Exit option under Exit The Tablet PC reboots You will be prompted to enter your password the supervisor password Deactivating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Passw...

Страница 61: ...r to be able to take advantage of all the security features of your Tablet PC you will need a CardOS SmartCard from Fujitsu The SmartCard can only be used with a PIN so maximum protection is maintained even when the SmartCard is lost In order to maximize your security the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN During first time use of your CardOS SmartCa...

Страница 62: ...ar the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The Tablet PC restarts and the TPM...

Страница 63: ... be switched off please refer to the documentation supplied with your external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor Micro HDMI port HDMIport The micro HDMI port on your device can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cab...

Страница 64: ...itor port only performance docking cradle An analog monitor is connected to the analog VGA monitor port Screen output is limited to a maximum of two screens at the same time Monitor VGAport Screenconnection Monitorconnection Switch off the Tablet PC and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then switch on the...

Страница 65: ...te of up to 5 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port on the Tablet PC or cradle Device drivers USB devices will be automatically recognized and installed by your operating system How to remove USB devices correctly Always correctly remove the device according to the rules d...

Страница 66: ...headphone port of your performance docking cradle optional The internal loudspeakers are disabled If you purchase a cable from a retailer please note the following information The combined headphone and microphone port on your Tablet PC is a 3 5 mm jack socket If you want to connect headphones or a speaker you will need a 3 5 mm jack plug Connecting a microphone or other audio input devices Audiod...

Страница 67: ...oon as you save and exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus Info Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exi...

Страница 68: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Страница 69: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Util...

Страница 70: ... the messages that appeared on the screen and information on acoustic signals All changes you have made to the hardware or software after receiving the Tablet PC All changes you have made to the BIOS Setup settings after receiving the Tablet PC Your system configuration and all peripheral devices connected to your system Your sales contract Our Tablet PCs have been designed primarily with mobile a...

Страница 71: ...ms occur Should you encounter a problem with your computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your system Recovering your Factory Image I...

Страница 72: ...n is switched off Press a key external keyboard or tap on the touchscreen External monitor or television set connected Check whether the graphics driver settings are correct or whether an external monitor has been detected in Intel Graphics Media Accelerator Driver for mobile The display on the Tablet PC s touchscreen is difficult to read Touchscreen Touchscreen Cause Troubleshooting Reflected gla...

Страница 73: ...e battery press the reset button Check whether the AC cable is plugged properly into the external monitor and into the power outlet Check that the data cable is properly connected to the Tablet PC and the external monitor if it is plugged in with a connector Switch on the external monitor and the Tablet PC The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting...

Страница 74: ...eshooting The battery is dead Charge the battery or Connect the AC adapter to the Tablet PC The AC adapter is not connected properly Check whether the AC adapter is properly connected to the Tablet PC Switch the Tablet PC on The Tablet PC stops working TabletPC Ending Cause Troubleshooting The Tablet PC is in energy saving mode End energy saving mode An application program has caused the malfuncti...

Страница 75: ...ing the wireless components on and off Page 38 The wireless component is switched on Despite this the wireless connection to a network does not work Check whether the wireless connection is enabled by the software Further information on using the wireless component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too c...

Страница 76: ...ubleshooting User and or supervisor Smart Card lost If you have lost your user Smart Card you can continue working with the supervisor Smart Card and initialize a new user Smart Card If you have lost the supervisor Smart Card you can also continue working but you no longer have all rights and cannot initialize another supervisor Smart Card If you have lost both Smart Cards you cannot boot your sys...

Страница 77: ...sures please contact the place of purchase or our customer service centre Error message cause Resolution Keyboard error If you are using an external keyboard Check the connection and reboot the Tablet PC Bootable device was not found Check in the BIOS Setup whether your hard disk has been set correctly Make sure that the operating system is installed on the corresponding drive Press F1 to resume F...

Страница 78: ...ology Wide View High Bright Display with LED background lighting Digitizer and glass panel Capacitive multitouch digitizer touch OR Dual Digitizer stylus and touch Cameras Front HD camera Back 8 megapixels autofocus mobile light Graphics card Chip Intel HD graphics Maximum resolution of external display 1920 x 1080 1080p Dimensions Width x Depth x Height 10 45 in x 7 43 in x 40 in 265 5 mm x 188 8...

Страница 79: ... GHz to 2 472 GHz 1 Mbps 2 Mbps 5 5 Mbps 11 Mbps OFDM 6 Mbps 9 Mbps 12 Mbps 18 Mbps 24 Mbps 36Mbps 48 Mbps 54 Mbps MCS0 7 HT20 6 5 65 Mbps at SISO MCS0 15 HT20 6 5 130 Mbps at MIMO 5 8 GHz to 5 85 GHz OFDM 6 Mbps 9 Mbps 12 Mbps 18 Mbps 24 Mbps 36Mbps 48 Mbps 54 Mbps MCS0 7 HT20 6 5 65 Mbps at SISO MCS0 15 HT20 6 5 130 Mbps at MIMO MCS0 7 HT40 13 5 135 Mbps at SISO MCS0 15 HT40 13 5 270 Mbps at MIM...

Страница 80: ...reflecting material or interference by external RF sources Network key encryption WEP occurs with the number of bits given above after deduction of the fixed length of 24 bits the user may however also set 40 or 104 bits Depending on the particular practical application the number of computers which can be networked is reduced if necessary Rechargeable battery For information on the batteries used...

Страница 81: ... class DIN IEC 721 7M2 Operating temperature 5 C 35 C 41 F 95 F Temperature in transit 15 C 60 C 5 F 140 F AC adapter 65 W for the performance docking cradle optional Technicaldata Rated voltage 12 V Max rated current 3 0 A An additional AC adapter or power cable can be ordered at any time Keyboard cover optional Electrical data Safety regulations complied with IEC60950 1 Protection class III Port...

Страница 82: ...ulder strap optional Dimensions Width x Depth x Height 1265 mm x 25 mm x 4 8 mm 49 80 in x 0 98 in x 0 189 in Weight approx 33 4 g 0 074 lbs Folio case optional Dimensions Width x Depth x Height 460 mm x 273 mm x 16 mm 18 11 in x 10 75 in x 0 63 in Weight approx 390 g 0 86 lbs Adapter cables optional microHDMI to VGA VGA Conversion Adapter Kit 1 x microHDM to VGA cable Maximum resolution 1920 x 10...

Страница 83: ...o you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coo...

Страница 84: ...ld always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for poss...

Страница 85: ...e computer from display sleep mode press the Windows Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car Th...

Страница 86: ...ty This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation 84 Fujitsu ...

Страница 87: ...ructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connectin...

Страница 88: ...ne the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio...

Страница 89: ...erence received including interference that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Restrictions concernant l exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États Unis sans un permis d exportation du département d...

Страница 90: ...atériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS210 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 65...

Страница 91: ...re capable of four operating modes IEEE802 11a IEEE802 11b IEEE802 11g and IEEE802 11n The WLAN device is Wi Fi certified and operates as applicable at a the maximum data rate of 450 Mbps in IEEE802 11n mode 300 Mbps in this configuration 54 Mbps in IEEE802 11g mode and 11 Mbps in IEEE802 11b mode The WLAN devices support the following encryption methods WEP TKIP CKIP and AES encryption The Wirele...

Страница 92: ...ired network devices by communicating through an Access Point In infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases 90 Fujitsu ...

Страница 93: ... 11b IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices that ...

Страница 94: ...adio components on and off individually select Settings Change PC settings Wireless Wireless devices Off Configuring the Wireless LAN The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows Support for most industry standard security solutions is contained in this software Pre defined parameters will be required for this p...

Страница 95: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Страница 96: ...erlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP u...

Страница 97: ...gy visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment The Bluetooth antenna is located on the top edge of the LCD screen and is exempt from minimum distance criteria due to its low power The transmitters in this device must not be co located or operated in conjunctio...

Страница 98: ...the essential access software using Fujitsu Software Auto Installer To make a copy of the recovery image to DVD disks you will need three or four blank disks to create the copy After creating the copy be sure to label the disks and keep them in a safe place to ensure they do not get damaged Note If your system does not have an internal writable DVD drive connect your system to an external drive be...

Страница 99: ... save the software packages to the external writable media or drive 4 Click on the Save Packages button 5 Fujitsu Software Extractor copies the zipped software packages and Readme files and extracts the Auto Installer folder to the selected location Note The extracted Auto Installer will later be used to install the software automatically on the system in the event of generic image restoration whe...

Страница 100: ...ity to proceed 5 Three tool options appear Diagnostics Recovery and Utility refer to the Recovery and Utility tools section below for instructions on how to use these tools 6 If this was successful please skip the next step and go to Recovery and Utility tools 7 If this was NOT successful please go to the next step Running Recovery and Utility from the Bootable disk To verify change the boot up pr...

Страница 101: ... Recovery tool The Recovery tool contains two options Restore C Drive Restore recovery image only C drive Restore Full Hard Drive Restore recovery image full hard drive You can use these tools to restore the Recovery Image from the hidden partition and perform a full hard drive recovery Please refer to instructions above for details on how to create a Recovery Image Restore the Recovery Image from...

Страница 102: ...disk including all partitions To delete hard disk data 1 Click the Hard Disk Data Delete button The progress bar appears followed by the EULA screen 2 Agree to the EULA and click Next 3 Choose the hard disk from which the data should be deleted in the list of hard disks and click Next The Partition Creation utility is used to change the C and D drive partition sizes To run this utility This is not...

Страница 103: ...ecting Agree option and clicking Next 9 Click Next on the Recovery Disk Check screen to verify that the bootable disk has been inserted into the optical drive 10 The Checking for Recovery Disk screen appears followed by the prompt to insert the first disk Click OK to continue Repeat this step for all disks After all recovery disks have been checked and the check has been completed click Next 11 Fo...

Страница 104: ... for Fujitsu Software Auto Installer accept the EULA otherwise continue 5 Then Fujitsu Software Auto Installer user interface will be launched providing ability to auto install the essential access software on the system 6 It is recommended that you install all the software in the listed order You can Select All to install the software in the order listed 7 Click Install to start the installation ...

Страница 105: ...lation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from web it is important to download the Auto Installer Software package and the model language specific Readme file i...

Страница 106: ...M will allow you to view and download a list of the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM Utility go to the Support Site http support fujitsupc com CS Portal support do srch DOWNLOADS If you are planning on downgrading upgrading or changing versions of your operating system during this process please see the User s Gu...

Страница 107: ...ing system 65 Connecting audio devices 64 Connecting headphones 64 Cradle 41 Connecting a Tablet PC 43 Crystal View screen cleaning 15 D dark touchscreen 70 Date not correct 69 Declarations of conformity 84 Display orientation select 24 Display Port 62 DOC INDUSTRY CANADA NOTICES 81 E Ending energy saving mode 72 Energy Energy consumption 36 Energy saving 13 Energy saving functions 36 Error messag...

Страница 108: ...cator 21 Printer does not print 73 Problem solving 68 R Rechargeable battery see battery 35 S Safety information 12 Screen connection see VGA port 62 Security functions 55 SmartCard 59 SystemLock 59 Security Lock Anti theft protection 56 using 56 Service life battery 35 Set up Device 17 Setup see BIOS Setup Utility 65 Slot Memory cards 36 Status indicators 20 Stylus 30 Summer time 69 Supervisor pa...

Страница 109: ...ransport Damage during transportation 16 Transportation 14 Troubleshooting 68 Trusted Platform Module 60 U USB ports 63 User password change 57 entering 57 removing 57 V VGA port 62 W Webcam 35 Winter time 69 Wireless components Safety notes 13 Wireless LAN Safety notes 13 Wrong date time 69 Fujitsu 107 ...

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