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TX1310 M1

Operating Manual

63

Troubleshooting and tips

8.4

Flickering stripes on monitor screen

V

CAUTION!

Switch off the server immediately. Risk of damaging the server.

Monitor does not support the set horizontal frequency

Ê

Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.

8.5

No screen display or display drifts

The wrong horizontal frequency or resolution has been selected for the
monitor or for the application program.

Ê

Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.

8.6

No mouse pointer displayed on screen

Mouse driver not loaded

Ê

Check whether the mouse driver is properly installed and is activated when
the application program is started. Detailed information can be found in the
user manuals for the mouse, the operating system and the application
program.

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Содержание PRIMERGY TX1310 M1

Страница 1: ...Operating Manual English FUJITSU Server PRIMERGY TX1310 M1 Operating Manual Edition May 2014 ...

Страница 2: ...ation mbH www cognitas de Copyright 2014 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other righ...

Страница 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Страница 4: ...ter issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non ...

Страница 5: ... 17 3 Installation steps overview 23 4 Important information 25 4 1 Safety instructions 25 4 2 CE conformity 33 4 3 FCC Class A Compliance Statement 34 4 4 Transporting the server 35 4 5 Environmental protection 36 5 Hardware installation 39 5 1 Unpacking the server 40 5 2 Setting up the server 41 5 3 Connecting devices to the server 42 5 4 Connecting the server to the mains 43 5 5 Notes on connec...

Страница 6: ...e operating system with the ServerView Installation Manager 56 6 4 3 Configuring the server and installing the operating system without the ServerView Installation Manager 57 6 5 Cleaning the server 58 7 Property and data protection 59 7 1 BIOS Setup security functions 59 8 Troubleshooting and tips 61 8 1 Power on indicator remains unlit 61 8 2 Server switches itself off 62 8 3 Screen remains blan...

Страница 7: ...TX1310 M1 Operating Manual Contents 8 11 No effect of keyboard or mouse 65 8 12 Optical drive cannot read data 65 ...

Страница 8: ...Operating Manual TX1310 M1 Contents ...

Страница 9: ...controllers to offer error tolerance through data redundancy for users who want to provide complete protection for valuable data Its low noise level and high energy efficiency make it ideal for office environments 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This operating manual is intended for those responsible for in...

Страница 10: ...m board D3219 Axx D3219 Bxx Main Memory 4 slots for 1600 MHz memory modules DIMM 1A 1B 2A 2B 2 slots for 1600 MHz memory modules DIMM 1A 1B PCI slots Slot 1 PCIe x1 slot Gen 2 mechanically x4 Slot 2 PCIe x4 slot Gen 2 mechanically x8 Slot 3 PCIe x8 slot Gen 3 mechanically x8 notched Slot 4 PCIe x8 slot Gen 3 mechanically x8 notched Slot 1 not assembled Slot 2 not assembled Slot 3 PCIe x8 slot Gen ...

Страница 11: ...e and Maintenance Manual D3219 BIOS Setup Utility for FUJITSU Server PRIMERGY TX1310 M1 Reference Manual I All documentation on PRIMERGY hardware and ServerView software is available online from the Fujitsu manuals server at http manuals ts fujitsu com global market http jp fujitsu com platform server primergy manual Japanese market The complete PRIMERGY documentation set can also be downloaded as...

Страница 12: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Страница 13: ...scribed in the D3219 BIOS Setup Utility for FUJITSU Server PRIMERGY TX1310 M1 Reference Manual Trusted Platform Module TPM A Trusted Platform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the BIOS system f...

Страница 14: ...SATA HDDs cannot be replaced during operation For more information on configuring the controller see section Configuring the onboard SATA controller on page 55 Accessible drives The first top bay contains the server s DVD drive The 5 25 inch bay below is available for one additional accessible drive CD DVD drives or RDX device The accessible drives cannot be replaced during operation Power supply ...

Страница 15: ...Operations Manager supports the following functions Round the clock monitoring regardless of server status Temperature monitoring of the CPU and the ambient temperature Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart ASR R in the event that memory modules or processors fail Watchdog timer for monitoring the operating ...

Страница 16: ...are also marked green The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration...

Страница 17: ...uration options may vary depending on base unit see Different versions for TX1310 M1 on page 10 System board type D3219 Coin type CR2032 Chipset Intel C226 Processor quantity and type 1x Intel Dual Core CPUs or Quad Core CPUs E3 1200v3 series Memory slots 4 Memory slot type DIMM DDR3 Memory capacity min max 4 GB 32 GB 2 GB 32 GB for the Japanese market Memory protection ECC Memory notes 1600 MHz m...

Страница 18: ...x Gbit s Ethernet Serial ATA total 6 RAID Controller RAID level 0 1 10 SATA Controller Embedded in Intel Chipset C226 LAN Controller Single chip GbE Ethernet controller Intel i210 onboard Single chip GbE Ethernet PHY Intel i217LM 2 x 10 100 1000 Mbit s PXE Boot by LAN via PXE Server Teaming supported Trusted Platform Module TPM Infineon 1 2 option PCI Express Gen3 x8 2x mechanically x8 both notche...

Страница 19: ...s LEDs Power green HDD access Access to HDD Tower W x D x H 175 x 419 x 395 mm Weight max 14 kg depending on configuration Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C Transport 2K2 25 C 60 C Humidity 10 85 non condensing Sound power level LWAd ISO 9296 3 7 B standby 4 0 B operation Sound pressure level at adjac...

Страница 20: ...TX1310 M1 Functional overview Electrical values Power supply configuration Standard power supply Max output 250 W Rated voltage range 100 V 240 V Rated frequency range 50 Hz 60 Hz Rated current max 3 5 A 1 5 A 100 V 240 V ...

Страница 21: ...2 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 2006 95 EC Electromagneti...

Страница 22: ...22 Operating Manual TX1310 M1 Functional overview ...

Страница 23: ...ribed in the supplied documentation Ê Set up the server see section Setting up the server on page 41 Ê Wire the server Follow the instructions in sections Connecting devices to the server on page 42 and Notes on connecting disconnecting cables on page 45 Ê Connect the server to the mains see section Connecting the server to the mains on page 43 Ê Familiarize yourself with the controls and indicato...

Страница 24: ...ger see section Configuring the server and installing the operating system with the ServerView Installation Manager on page 56 or section Configuring the server and installing the operating system without the ServerView Installation Manager on page 57 I You will find more information on installing the server remotely or locally in the ServerView Suite Installation Manager user s guide on the Fujit...

Страница 25: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Страница 26: ...that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A conne...

Страница 27: ...ielded Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the s...

Страница 28: ... warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the serve...

Страница 29: ...dentical batteries or with a type recommended by the manufacturer Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Make sure that you insert the battery the right way round The battery used in this device may present a fire or chemical burn hazard if mistreated Do not disassemble heat about 100 C 212F or incinerat...

Страница 30: ...quipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the...

Страница 31: ...pe the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and ...

Страница 32: ...ays discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction path...

Страница 33: ...chnical manual documentation DVD close to the device All documentation must be included if the equipment is passed on to a third party 4 2 CE conformity The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive and the directive of the European Parliament and Council 2011 65 EU This is indicated by the CE...

Страница 34: ...ul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receive...

Страница 35: ...g the server V CAUTION Only transport the server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you ...

Страница 36: ...tly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumabl...

Страница 37: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Страница 38: ...38 Operating Manual TX1310 M1 Important information ...

Страница 39: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Страница 40: ...ion location Ê Transport the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note Ê Notify your supplier immediately should you discover that th...

Страница 41: ...e areas must be adhered to The server must be accessible at the rear for connection to other devices e g memory subsystem The mains plug must be accessible easily and safely There must be a clearance of at least 200 mm in front of and behind the server to ensure adequate ventilation of the subsystem Ê Wire the server Follow the instructions in sections Connecting devices to the server on page 42 a...

Страница 42: ...he FUJITSU Server PRIMERGY TX1310 M1 Upgrade and Maintenance Manual The standard connectors are indicated by symbols and color coding Figure 2 Connector panel on the rear side I Some of the devices that can be connected may require special drivers see the documentation for the connected device Ê Connect the data cables to the server and peripherals 1 LAN1 connector 2 LAN2 connector 3 USB 2 0 conne...

Страница 43: ...TION The rated current for the monitor is indicated on the technical data label on the monitor or in the operating manual for the monitor 5 4 Connecting the server to the mains The server is equipped with an integrated power supply unit V CAUTION The server is automatically set to a mains voltage in the range 100 V 240 V You may only operate the server if its rated voltage range corresponds to the...

Страница 44: ...M1 Hardware installation Securing the power cord Figure 3 Securing power cord Ê Loop the cable past the cable tie mounting bracket as shown Ê Close the cable tie around the power cord 1 and pull tight 2 to secure the power cord 0 ...

Страница 45: ...ng cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from ...

Страница 46: ...lectromagnetic compatibility All data and signal cables must have sufficient shielding The use of cable type S FTP Cat5 or higher is recommended Use of unshielded or badly shielded cables may lead to increased emission of interference and or reduced fault tolerance of the device ...

Страница 47: ... up and operation V CAUTION Follow the safety instructions in chapter Important information on page 25 6 1 Opening the server Figure 4 Removing the cover Ê Pull up on the locking lever 1 Ê Open the side cover 2 Ê Remove the side cover 3 햲 햳 햴 ...

Страница 48: ...Manual TX1310 M1 Starting up and operation 6 2 Control elements and indicators 6 2 1 Front of the server Figure 5 Front panel 1 Power on indicator On Off button 3 USB 3 0 connectors x2 2 HDD activity indicator 햴 햲 햳 ...

Страница 49: ...essing the On Off button will switch off the system V CAUTION Risk of loss of data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s Power indicator green Glows green when the server is switched on Is dark when the server is switched OFF but mains voltage is present standby mode HDD activity indicator green Lig...

Страница 50: ...dicators 1 LAN link transfer Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 2 LAN speed Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s 햲 햳 햲 햳 ...

Страница 51: ...trike or shake the server when it is turned on This can damage the hard disk in the server and cause data loss Turn the server on when the temperature is in its operating environment range 10 35 C For details on the operating environment refer to Safety Precautions When operating the device outside of this operating environment the server may operate improperly damage data etc Furthermore Fujitsu ...

Страница 52: ...tch to ON I see figure 7 on page 52 Ê Press the On Off button see item 1 in figure 5 on page 48 Ê Insert ServerView Suite DVD in the DVD drive Ê Follow the on screen instructions see also section Configuring the server and installing the operating system with the ServerView Installation Manager on page 56 or section Configuring the server and installing the operating system without the ServerView ...

Страница 53: ... button for at least four seconds and or send a corresponding control signal Other Power On Off options I The usage of Power On Off options requires the installation of ServerView Agents Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager you can configure that the server is switched on off con...

Страница 54: ...ual TX1310 M1 Starting up and operation Power button override The system can be switched off by pressing and holding down the On Off button for approximately 4 5 seconds V CAUTION There is a risk that data may be lost ...

Страница 55: ...ated on the system board You can configure the onboard controller either before or during installation with the ServerView Installation Manager Using the ServerView Installation Manager is recommended I In the system BIOS the onboard SATA controller can be configured as AHCI mode default or IDE mode or RAID mode When selecting RAID Mode additional settings are necessary in LSI Software RAID Config...

Страница 56: ...tion of your server hardware and disk arrays Wizard assisted installation of all leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This confi...

Страница 57: ...stallation Manager Configure onboard SATA controller Configure the controller as described in section Configuring the onboard SATA controller on page 55 Installing the operating system Ê Insert the CD DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in the manual for the operating system ...

Страница 58: ...agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use...

Страница 59: ...st unauthorized access you can activate the security functions of the BIOS Setup 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the BIOS Set...

Страница 60: ...60 Operating Manual TX1310 M1 Property and data protection ...

Страница 61: ...ist of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the se...

Страница 62: ...rightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cable is properly c...

Страница 63: ...een display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Ê Refer to the documentation for your operating syst...

Страница 64: ...d time are still wrong after the server has been switched off and back on again replace the lithium battery for a description refer to the FUJITSU Server PRIMERGY TX1310 M1 Upgrade and Maintenance Manual or contact our customer service team 8 8 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the Fujitsu manuals ...

Страница 65: ...oundaries poses no problems within itself reconsider the surrounding environment conditions if this log is output or if ServerView issues this notification 8 11 No effect of keyboard or mouse Typing the keyboard does not display any characters or the mouse cursor does not move Ê Check to see whether the keyboard and mouse are connected properly If they are not connected or you replaced them yourse...

Страница 66: ...66 Operating Manual TX1310 M1 Troubleshooting and tips ...

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