Fujitsu LIFEBOOK A3510 Скачать руководство пользователя | Manualshive

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Troubleshooting and tips

Error message/cause

Resolution

Previous boot incomplete - Default con

fi

guration

used

Due to an error during the previous system

boot, default values were used for certain
settings. Check the settings in the BIOS Setup.

►

Press the

F1

function key when prompted

to do so.

Real time clock error

►

Contact your sales outlet or our customer
service centre.

nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz

►

Contact your sales outlet or our customer
service centre.

System battery is dead - Replace and run SETUP

►

Contact your sales outlet or our customer
service centre.

System cache error - Cache disabled

►

Contact your sales outlet or our customer
service centre.

System timer error

►

Contact your sales outlet or our customer
service centre.

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Содержание LIFEBOOK A3510

Страница 1: ...System Operating Manual FUJITSU LIFEBOOK A3510 ...

Страница 2: ... found on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Страница 3: ......

Страница 4: ...importer Fujitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Client Computing Limited 2020 All rights reserved Publication Date 10 2020 Edition 1 ...

Страница 5: ...t notes 12 First time setup of your device 16 Working with the notebook 19 Security functions 40 Connecting external devices 44 Removing and installing components during servicing 49 Settings in BIOS Setup Utility 50 Troubleshooting and tips 55 Technical data 63 Manufacturer s notes 65 Index 66 ...

Страница 6: ...osoft and Windows are trademarks or registered trademarks of the Microsoft Corporation in the United States and or other countries TM HDMI and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC s Bluetooth and the Bluetooth logo are registered trademarks of Bluetooth SIG Inc Adobe Reader is a trademark of Adobe Systems Incorporated All other trademar...

Страница 7: ...s indicators 19 Switching on the notebook 21 Notebook switching off 21 Keyboard 22 Separate number block 24 Key combinations 24 Country and keyboard settings 26 Touchpad and touchpad buttons 26 Moving the pointer 26 Selecting an item 27 Executing commands 27 Dragging items 27 Switching the Touchpad on and off 27 LCD screen 28 Camera 29 Rechargeable battery 30 Charging caring for and maintaining th...

Страница 8: ...ing BIOS Setup Utility 52 Exit Saving Changes save changes and exit BIOS Setup Utility 52 Exit Discarding Changes Discard changes and exit BIOS Setup Utility 52 Load Setup Defaults Copy Standard Entries 52 Discard Changes Discard changes without exiting the BIOS Setup Utility 52 Save Changes save changes without exiting the BIOS Setup Utility 52 Save Changes and Power Off 52 Erase Disk 53 Troubles...

Страница 9: ...Contents Rechargeable battery 63 Mains adapter 65 W 64 Radio frequencies used 64 Manufacturer s notes 65 Disposal and recycling 65 Other certification markings 65 Index 66 Fujitsu 5 ...

Страница 10: ...Contents 6 Fujitsu ...

Страница 11: ... properties Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Softw...

Страница 12: ...e123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an exter...

Страница 13: ...erview of the indicators and connections of the device Please familiarise yourself with these components before you start to work with the device Front 1 1 2 3 4 6 7 8 9 5 10 1 Microphone 2 Camera 3 Camera LED 4 Keyboard 5 Loudspeakers 6 ON OFF switch 7 Touchpad 8 Touchpad buttons 9 Status indicators 10 LCD screen Fujitsu 9 ...

Страница 14: ...ng function USB Type A Anytime USB charge 5 USB 3 2 Gen2 with charging function USB Type C with Displayport 6 Memory card slot Right panel 1 2 2 3 4 5 6 1 Headset port 2 USB port 3 2 Gen1 USB Type A 3 Optical drive optional 4 Optical drive eject button 5 Opening for manual emergency removal 6 Security Lock device 10 Fujitsu ...

Страница 15: ...Ports and controls Underside 1 2 1 Service door 2 Reset button Fujitsu 11 ...

Страница 16: ...nings are not obstructed Read the information on the ambient conditions in the Technical data Page 63 and First time setup of your device Page 16 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 15 Pay attention to the additional safety notes for devices with wireless c...

Страница 17: ...ice get near flammable gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch wireless components on and off see chapter Switching the wireless components on and off Page 38 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected d...

Страница 18: ...dapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Contact the relevant authorities of the country you will be travelling in as to whether you may operate the radio component integrated into your notebook computer Please observe the addit...

Страница 19: ...ly clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen In order to prevent accidentially switching the device on remove the power cable from the mains adaptor and remove the battery see Removing and installing the battery Page 30 The surface can be cleaned with a dry cloth If particularly dirty use a cloth which...

Страница 20: ...ER switch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For ins...

Страница 21: ... device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperation Mainsadapter Observe the...

Страница 22: ...s DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the hard disk Switch on your device During installation follow the instructions on screen If a Windows operating system is installed on your device you will find more information on the system and drivers help programmes updates manuals etc ...

Страница 23: ... chapter entitled Connecting external devices Page 44 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 12 Status indicators Statusindicators The status indicators provide information about the status of the power supply the drives and the keyboard functions Fujitsu 19 ...

Страница 24: ...on battery without AC adapter The indicator is off Battery level is 100 20 The indicator lights up red Battery level is 19 0 The indicator flashing slowly red Battery level is 19 0 and the system is in power saving mode 3 Battery abnormality error The indicator flashes red Batterystatusindicator Batterysymbol Batteryindicator Drive indicator Drive Indicator Indicator is illuminated One of the driv...

Страница 25: ... on The power on indicator is lit Notebook switching off Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook does not switch itself off automatically press the ON OFF button for about 5 10 seconds Close the LCD screen Fujitsu 21 ...

Страница 26: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Страница 27: ...ay keys the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn key The Fn key enables t...

Страница 28: ...on programs Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination Combination Description Switch microphone on off This key combination switches the microphones of the notebook off or on Fn F1 Microphone Microphone Switching the loudspeakers on off This key combination switc...

Страница 29: ...anagement functions see chapter Using the power management features Page 36 Fn F9 Powermanagementfunctions Toggle output screen Use this key combination to select which screen s is are used for display if an external monitor is connected Screen output is possible only on the notebook s LCD screen on the LCD screen of the notebook and the external monitor at the same time only on the external monit...

Страница 30: ...use the touchpad if your fingers are dirty Do not rest heavy objects e g books on the touchpad or the touchpad buttons 1 2 1 Touchpad 2 Touchpad buttons The touchpad enables you to move the mouse pointer on the screen The touchpad buttons allow you to select and execute commands They correspond to the buttons on a conventional mouse You can use a key combination to disable the touchpad to avoid ac...

Страница 31: ...ield you wish to select Touchpad Tap the touchpad twice or press the left button twice The command is executed Dragging items Select the desired item Touchpad Press and hold the left button and with your finger on the touchpad drag the item to the desired position The item will be moved Switching the Touchpad on and off You can switch the touchpad on and off using the keyboard see Key combinations...

Страница 32: ...ts of three subpixels red green and blue making a total of about 3 million subpixels According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel A pixel consists of 3 subpixels normally red green and blue A pixel is the smallest element that ...

Страница 33: ... software being used You can only use the camera with a particular application e g an Internet telephony program or a video conferencing program which supports a camera When using the camera the notebook support must not shake The camera automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use o...

Страница 34: ...f you do not connect the mains adapter within about 5 minutes of the message appearing your notebook will automatically switch off Monitoring the battery charging level Battery Batterystatusmeter Windows also has a Battery status meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the battery status Battery storage Bat...

Страница 35: ...ice off The device must not be in power saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched 2 1 Remove the screw 1 Keep the screw in a safe place Lift the service door off the notebook 2 Fujitsu 31 ...

Страница 36: ...Working with the notebook 4 3 Slide the release button in the direction of the arrow 3 Remove the battery from the battery compartment 4 32 Fujitsu ...

Страница 37: ...e arrow 1 Slide the release button in the direction of the arrow 2 3 4 Place the service door into position following the direction of the arrow 3 Fasten the service door in place with the screw 4 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that you disconnected before Fujitsu 33 ...

Страница 38: ...ght Avoid storing a data carrier in areas subject to high temperatures or humidity You can use data carriers with a diameter of 8 cm 3 15 or 12 cm 4 7 in the drive When using a data carrier of lesser quality vibrations and reading errors may occur CD DVD indicator CD DVDindicator The CD DVD indicator flashes when a data carrier is inserted The indicator goes out when the drive is ready for reading...

Страница 39: ...rds or Remove a data carrier that has been inserted Push in the drive tray until you feel it lock into place Manual removal emergency removal CD DVD Manualremovalofdatacarrier Emergencyremovalofdatacarrier In the event of a power failure or damage to the drive you can remove the data carrier manually 1 2 Switch your notebook off Push a pen or a piece of wire such as a paperclip firmly into the ope...

Страница 40: ...open files are held in the main memory or in a swap file on the hard disk Never turn off your notebook while it is in a power saving mode If the built in battery is nearly empty close the open files and do not go into power saving mode If you do not intend to use your notebook for a long period of time Exit power saving mode if necessary via the mouse or keyboard or by switching on the notebook Cl...

Страница 41: ...serting the memory card Carefully slide the memory card into the slot The label area should be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard The memory card may slightly stick out of the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for you...

Страница 42: ...lation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device Switching the wireless components on and off Press the key combination Fn F5 to switch the wireless components on and off flight mode WirelessLAN WirelessLAN Bluetooth Bluetooth The Bluetooth module and the wireless LAN transmission unit antenna will be switched off when you switch off t...

Страница 43: ...AN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Use a shielded network cable CAT 5e Fujitsu 39 ...

Страница 44: ...s need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact the our Service Desk Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensingt...

Страница 45: ... while the user password will only give you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Please refer to section Settings in BIOS Setup Utility Page 50 for a description of how to call up and operate the BIOS Setup Utility Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu Se...

Страница 46: ...e password removed Removing the supervisor password simultaneously deactivates the user password Password protection for booting of the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 41 you can also prevent starting of the operating system Operatingsystem Activating system protection Start the BIOS S...

Страница 47: ...ervisor password has been assigned a password for the hard disk can also be set in the Hard Disk Security menu The hard disk is protected by this password Data on this hard disk can only be read into another system if the correct password has been entered Fujitsu 43 ...

Страница 48: ...h the external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor You can connect an external monitor to the digital HDMI port of the notebook Screen output is limited to a maximum of two screens at any one time see Key combinations Page 24 section Toggle output screen Monitor Screenport HDMIport Swi...

Страница 49: ... transfer rate of 12 Mbit s USB 2 0 has a data transfer rate of up to 480 Mbit s USB 3 0 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen1 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB ...

Страница 50: ...pluggable This means you can connect and disconnect the cables of USB devices while the system is running Additional information can be found in the documentation for the USB devices With the Port Replicator available as an accessory the notebook can be supplied with power via the USB port Connect the data cable to the external device Connect the data cable to a USB port USB Type C of the notebook...

Страница 51: ...more quickly if an external USB device is being charged The power supply unit must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephones require a driver in order to utilise the USB charging function In this case the USB charging function will not work w...

Страница 52: ...r notebook Connect the audio cable to the external device Connect the audio cable to the headset port of the notebook The internal loudspeakers are disabled If you buy a cable from a retailer please note the following information The headset port on your notebook is a 3 5 mm jack socket If you want to connect a headset headphones or loudspeakers you will need a 3 5 mm jack plug 48 Fujitsu ...

Страница 53: ...remove and install the components described in this chapter yourself After consulting the Hotline Service Desk you may remove and install the components described in the separate LIFEBOOK A3510 System Expansions and Repairs manual yourself Please note that some pages in that manual are marked Service Partner only and you must not remove those components yourself For the manual see http support ts ...

Страница 54: ...o the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Start the device switch off on or reboot the Operating System BIOSSetupUtility Dependin...

Страница 55: ... BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu in which you would like to configure settings The menu is displayed on the screen Select the option that you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes yo...

Страница 56: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Страница 57: ...ot Then select Save Changes and Exit in the menu Save Exit Exit to initiate a reboot and start Erase Disk Because of the reboot the Erase Disk will be started You have the option to interrupt the process during the user selection After the application starts the Administrator Supervisor password must be entered for security reasons A dialogue field appears in which a particular several or all the ...

Страница 58: ...rnal USB stick Select whether a status report should be written to the USB stick The user can select the following tasks which should be run by the system after the deletion process Reset administrator and user password Load BIOS setup defaults Shutdown the Computer Exit Erase Disk with no additional options upon completion Select the function which you require The deletion process starts 54 Fujit...

Страница 59: ...s Any changes you have made to the hardware or software since receiving the notebook Any changes you have made to the BIOS Setup settings since receiving the notebook Your system configuration and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimi...

Страница 60: ...revious section Disconnect the mains adapter from the device Use a small pointed tool with caution to press the reset button The device performs a reset comparable to removing the battery You can then restart it Help if problems occur Should you encounter a problem with your computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate ...

Страница 61: ... installation you must install all the drivers again Some installed hardware components will not be correctly supported until this has been done Insert the Drivers Utilities CD DVD into the optical drive The CD starts automatically Click on the Desk Update button Select Automatic driver installation Express and click on Start installation Follow the instructions on the screen Restart your notebook...

Страница 62: ...hooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of the monitor Screen output is set to the notebook s LCD screen Press the key combination to switch the screen output see Key combinations Page 24 The external monitor s power cable or data cable is not connected ...

Страница 63: ...the following setting Set the screen resolution Set the screen resolution as described in the documentation for your operating system Select monitor Select monitor 1 or 2 as described in the documentation for your operating system The notebook cannot be started Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correctly in its compartment ...

Страница 64: ...inter is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check that the data cable connecting the notebook to the printer is properly connected Check whether the correct printer driver is loaded refer to the printer documentation The wireless conn...

Страница 65: ... OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard controlle...

Страница 66: ...to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer service centre System cache error Cache disabled Contact your sales outlet or our customer service centre Syste...

Страница 67: ...9 mm 14 21 Inch x 9 61 Inch x 0 94 Inch Weight including rechargeable battery approx 1 95 kg 4 30 lbs Rechargeable battery You can find information on the batteries used in your device on the Internet at http www fujitsu com fts support 3 cell rechargeable battery Rated voltage 10 8 V Rated capacity 4200 mAh 45 Wh Type Lithium Ion rechargeable Interchangeability Possible by user see chapter Removi...

Страница 68: ...e 19 V Max rated current 3 42 A An additional mains adapter or power cable can be ordered at any time Radio frequencies used RF module Frequency band Max transmission power field strength 1 BT SRD 2400 2483 MHz 10 mW 2 WLAN 2400 2483 MHz 100 mW 3 WLAN 5150 5350 MHz 200 mW 4 WLAN 5470 5725 MHz 200 mW 5 High reliable class 1 SRD 5725 5875 MHz 25 mW 64 Fujitsu ...

Страница 69: ... be found on your notebook or on our website https www fujitsu com emeia about local csr recycling Other certification markings Certificationmarkings Any other certification markings are listed in the Manual Appendix Additional Certifications supplement If such markings are available you can find the supplement on the Internet at http support ts fujitsu com Manuals with the Operating Manual for yo...

Страница 70: ...anual emergency removal 35 Certification markings 65 Charging capacity battery 30 Cleaning 15 Components installing removing 49 Configuration BIOS Setup Utility 50 Connecting audio devices 48 Connecting headphones 48 Ctrl Alt Del 25 Cursor control 23 Cursor keys 23 D Date is incorrect 57 Device setting up 17 Drive indicator 20 E Emergency removal of data carrier 35 Energy energy saving 13 Energy s...

Страница 71: ...ifting display 59 remains blank 58 N Notebook before you travel 14 cannot be started 59 cleaning 15 stops working 60 switching off 21 transporting 14 using 19 Notebook operation 19 Notes 12 cleaning 15 disposal recycling 65 energy saving 13 LCD screen 28 Safety 12 transport 14 Num Lock indicator 20 24 Numeric keypad 22 see Separate numeric keypad 24 O Operating system activating system protection ...

Страница 72: ...otebook 63 The wireless connection to a network does not work 60 Time not correct 57 Tips 55 Toggle output screen 25 touchpad 25 switch off 25 Touchpad 26 buttons 26 cleaning 15 dragging items 27 executing commands 27 moving the pointer 26 selecting an item 27 touchpad buttons 25 Transport Transport damage 16 Transportation 14 Travel notebook 14 Troubleshooting 55 U USB charging function 47 USB co...

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