Fujitsu FTP-62HWSL001 SERIES Скачать руководство пользователя страница 38

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5 Troubleshooting

■ Others

Problem

Cause

Solution

Print starting

location is

incorrect

Does the mark detection

operate correctly?

(C. 3.2)

Please remove the

reason for the mark

detection error.

(C. 2.4)

Printing is slow

Is the battery charge low?

Please charge

the battery. (C. 1.4)

Is the battery old?

Please exchange it for a

new battery.

Is too much black

printed?

It is not a breakdown

though the print slows

when there is too much

black printed.

Isn't the ambient

temperature low?

It is not a breakdown

though the print slows

when the ambient

temperature is low.

Paper cover

does not open or

Does the paper cover come

off?

Please set the paper cover.

Important

- Please contact technical support when problems cannot be solved by these

suggestions.

- In parentheses (C. **) in the table indicates the corresponding chapter

number.

Содержание FTP-62HWSL001 SERIES

Страница 1: ...FUJITSU Component Thermal Printer Mobile Printer FTP 638WSL110 Series User s Guide FUJITSU COMPONENT LIMITED ...

Страница 2: ......

Страница 3: ...In addition please keep this guide handy for future reference If you have any suggestions or comments about this guide please do not hesitate to contact us Bluetooth is registered trademark of Bluetooth SIG Apple iPod iPhone and iPad are trademarks of Apple Inc registered in the U S and other countries Android is trademarks of Google Inc All other product names and service names are trademarks or ...

Страница 4: ...age or other loss if extremely high safety is not assured including without limitation nuclear reaction control in a nuclear facility aircraft automatic flight control air traffic control transport control in a mass transport system medical equipment for life support missile launch control of a weapons system or an application which requires extremely high reliability including without limitation ...

Страница 5: ...rmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiv...

Страница 6: ...eil numerique de est conforme aux normes canadiennes licence exempt RSS standard s Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas causer d interference et 2 cet appareil doit accepter toute interference notamment les interferences qui peuvent affecter son fonctionnement For Customers in EU CE Marking This product is in conformance with the requirements of Eu...

Страница 7: ...aw is prohibited Warranty We shall not be responsible for any failure caused by wrong operation or usage in the wrong environment Moreover we cannot be responsible for the loss the passive damages or the claim by a third party even if it is caused by use or failure of this product In addition this product s range of failure will never exceed the amount of money paid for it ...

Страница 8: ...not described in this document Warning Indicates possibility of causing severe personal injury or death if not used properly Caution Indicates that a minor or some personal injury may occur or that the product itself or other user s property may be damaged Indicates an action that must not be performed Detailed description is on the side of this symbol Indicates danger warning and caution Detailed...

Страница 9: ...may cause fire explosion or breakdown Fire Do not use or store the equipment in a hot environment Failure to observe this may cause smoke fire or breakdown Fire Do not throw or drop Failure to observe this may cause fire explosion or breakdown Fire Do not use with wet hands Do not drip or drop liquid such as drinking water clips or other foreign matter Failure to observe this may cause fire or ele...

Страница 10: ...ent that contains the oil and iron Failure to observe this may cause heat fire or failure Fire If charging is not completed within the specified time unplug the charger and stop charging The battery may leak by overcharging Fire Do not apply force to the cable Failure to observe this may cause fire or electric shock Break down Keep the power line away from other devices which generate noise Large ...

Страница 11: ...etal objects or flammable objects into the gaps of the case Failure to observe this may cause fire or electric shock Burn Surely turn off the printer s power and confirm that the printer head is sufficiently cooled down before cleaning Failure to observe this may cause burn injury Caution Injury Never insert fingers or metal into the paper insertion and or eject slots of the paper cutter Failure t...

Страница 12: ...n Fire Do not short circuit the electrode of the battery Failure to observe this may cause heat fire or destruction Fire Do not solder the terminal of battery Failure to observe this may cause heat fire or destruction Fire Do not make impact or pressure on battery Failure to observe this may cause heat fire or destruction Caution Break down Remove the battery if the printer is not expected to be u...

Страница 13: ...his may cause fire or electric shock due to cable disconnection Fire Only use the specified AC adapter Failure to observe this may cause heat fire or destruction Caution Fire Please connect or remove the AC adapter after the power is turned off Failure to observe this may cause breakdown Break down If you do not use the AC adapter for a long time please unplug the power cable Failure to observe th...

Страница 14: ... difficult to see due to dirt scratching etc Warning display Content HEAD ヘッド Do not touch the printer head and its support plate directly because it becomes hot during printing GEAR HOOK ギアフック Pay attention that fingers and hair do not get caught in moving parts such as a gear or hook CAUTION 注意 Please do not touch the cutter blade when you exchange the paper roll because it may cause an injury ...

Страница 15: ... 2 1 Power On 22 2 2 Test Print 23 2 3 Bluetooth Communication 25 2 4 Printer Error 26 3 Indicator Lights 28 3 1 Normal Operation 28 3 2 Printer Error 29 3 3 Charging 30 3 4 Maintenance Mode 30 4 Maintenance 31 4 1 Thermal Head 31 4 2 Platen Roller 32 4 3 Paper Sensor 32 5 Troubleshooting 33 6 Specifications 37 6 1 Printer Specifications 37 6 2 Paper Specifications 38 7 Recycle 39 8 Appendix 40 8 ...

Страница 16: ...on n t to o P Pr ri in nt t 1 1 Packaging The following items are included There may be attachment of optional parts depending on a product type If anything is missing please contact the distributor Printer Battery AC adapter Safety Cautions AC Cable Roll Paper ...

Страница 17: ...de Cover Closed Paper Cover Cover to open and load paper Paper Cutter To cut paper Operation Panel Operates and Displays status of the printer Cover Open Lever To open the cover IrDA To connect to PC etc AC Adapter Jack OpenandconnectACadapter 6 5 4 3 2 1 1 2 4 5 3 6 ...

Страница 18: ...er Re Print switch To issue recent print Buzzer switch To change the volume of the buzzer Bluetooth switch To turn the Bluetooth power supply ON or OFF Charge LED Displays charging status of the printer Status LED Displays printer status Battery LED Displays Battery status 11 14 13 12 10 9 8 7 7 8 9 14 10 12 11 13 ...

Страница 19: ...Side Cover Open Platen Roller To feed paper Warning Label This shows warning when using printer Paper Sensor This sensor detects the status of paper Back view Cover Open Thermal Head This applies heat to paper 17 18 16 15 18 17 15 16 ...

Страница 20: ... to Print 18 Rear Side Screw for Soft Case This attaches the Soft Case Optional Battery cover Cover to open and insert the battery Product Label Displays printer type and other product information 21 20 19 20 21 19 ...

Страница 21: ...rminal side for battery locking 3 Please hook battery cover on the battery insertion area and push the battery cover to close Caution Life of the battery is about 500 charges At the normal temperature If an old battery is used not only the equipment malfunctions and this might cause destruction Battery Cover Cover Lock Cover open Battery lock Cover close ...

Страница 22: ... an outlet 2 Please open the jack cover Insert DC output terminal of AC adapter into the AC adapter jack 3 When the charge starts the LED turns red and when the battery is fully charged the LED turns off Please refer to chapter 3 3 for the LED display of charging status 4 Please hang the hook of the jack cover to the hole of AC jack and push center of the jack cover to close Caution Please stop ch...

Страница 23: ...push up the cover open lever to open the paper cover 2 Please insert the paper in the printer 2 Please put out the edge of the paper and close the paper cover Push center of the paper cover firmly when closing Cover open lever Thermal Paper Thermosensitive Side ...

Страница 24: ... 2 O Op pe er ra at ti in ng g P Pr ro oc ce ed du ur re es s 2 1 Power On 1 Please push the POWER Switch until the LED light turns green 2 It is possible to turn the power off by pushing the POWER Switch until the LED turns off ...

Страница 25: ...itch down Then the test print starts 3 When the test print ends the printer automatically turns off the power supply 4 Please turn the power off when you want to stop the test print 5 Please refer to the next page for a detailed description of the test print The content of the test print is different for each model Important The test print fails if a printer error such as Paper End or Paper Cover ...

Страница 26: ...院陰隠韻吋右宇烏羽迂雨卯鵜窺丑碓臼渦嘘唄欝蔚鰻姥厩浦瓜閏噂云運雲荏餌叡営嬰影映曳栄永泳洩瑛盈穎頴英衛詠鋭液疫益駅悦謁越閲榎厭円園堰奄宴延怨掩援沿演炎焔煙燕猿縁艶苑薗遠鉛鴛塩於汚甥凹央奥往応押旺横欧殴王翁襖鴬鴎黄岡沖荻億屋憶臆桶牡乙俺卸恩温穏音下化仮何伽価佳加可嘉夏嫁家寡科暇果架歌河火珂禍禾稼 Check pattern The thermal head open circuit etc can be confirmed Version The firmware version can be confirmed Setting information etc The setting information etc can be confirmed This print example shows the following content Printer serial numbe...

Страница 27: ...e in the host terminal 3 The device name of the connected printer is displayed Then please select the device and connect it 4 Please input 9999 when the PIN code is requested This status is standard and set by the factory 5 The LED display shows the status of the Bluetooth connection Important Please refer to chapter 8 1 for the connection with a general tablet PC When other interfaces are used it...

Страница 28: ...aper Particles have collected on the paper sensor Please correctly set the paper refer to chapter 1 5 Please clean the paper sensor refer to chapter 4 3 Paper Cover Open The paper cover is open Please correctly close the paper cover refer to chapter 1 5 Thermal Head Temperature Error The thermal head is too hot Please do not print for a while Once the thermal head cools down the error disappears I...

Страница 29: ... Hardware Error MCU Operation Error RAM Error Bluetooth Error The printer is broken Please send this printer in for repair Charge Error The battery is broken The AC adapter used for the charge is broken The printer control board is broken Please exchange the battery Please exchange the AC adapter Please send this printer in for repair Important The battery may need to be replaced when it has been ...

Страница 30: ...ion Status LED Indications LED Symbol Lighting Blinking Green Red Blink Cycle Unit msec Standby Bluetooth Connecting Power Off Printer Status 1time 3times 125 1000 125 1000 125 1000 125 250 250 125 Poweroff OFF ON OFF ON OFF ON Important It may be difficult to see the LED display in a bright place such as in direct sunshine etc ...

Страница 31: ...or Mark Undetection MCU Operation Error RAM Error Bluetooth Error Printer Status 1time 2times 3times 4times 5times 6times 7times 8times 125 1000 125 1000 125 250 125 1000 125 250 250 125 125 1000 125 250 125 125 1000 125 250 125 125 1000 125 250 125 125 1000 125 250 125 125 1000 125 250 125 Blink 4 times Blink 5 times Blink 6 times Blink 7 times Blink 8 times OFF ON OFF ON OFF ON OFF ON OFF ON OFF...

Страница 32: ...g Charging Full charge OFF ON OFF ON OFF ON 3 4 Maintenance Mode 3 5 Power State Power State Battery LED Buzzer Status LED Full charge G G G X Mid level G G X Low level G X Battery empty ON 1sec R 4 times G Green R Red OFF X It varies depending on operating mode Status LED Indications LED Symbol Lighting Blinking Green Red Blink Cycle Unit msec Printer Firmware Downloading Printer Status 1time 125...

Страница 33: ... cotton ball with some alcohol and wipe the thermal head gently until it is clean Please use isopropyl alcohol 3 With a soft cloth completely wipe off the thermal head and only close the paper cover when it is completely dry Caution Do not service the printer while the battery is inserted or the AC adapter connected Do not completely service disassemble and repair any parts that are not explained ...

Страница 34: ... soft cloth completely wipe off the platen roller and only close the cover when it is completely dry 4 3 Paper Sensor Please service the paper sensor once a month 1 Please open the paper cover Refer to chapter 1 5 2 Please remove the dust particles with a soft nylon brush etc Important The paper sensor is an optical sensor This lens might scratch if too much pressure is applied to it when cleaning...

Страница 35: ...insert the battery correctly C 1 3 Is the battery old Please exchange it for a new battery Is the AC adapter correctly connected Please connect the AC adapter correctly C 1 4 Has the battery already been fully charged The charge is unnecessary Is the printer used at an incorrect operating temperature Please charge it at a correct operating temperature C 6 1 Power supply cuts suddenly Is the auto p...

Страница 36: ... connected Please connect the link correctly C 2 3 Does the transmitter correspond with the SPP profile Please use the transmitter that corresponds with the SPP profile Is equipment too close that it causes radio interference Please stop the device that causes the radio interference or keep the transmitter and the printer away from the device Is there a shield between the transmitter and the print...

Страница 37: ...rned off Please turn on the power C 2 1 Is the paper correctly inserted Please insert the paper correctly C 1 5 Is the paper cover closed Please close the paper cover firmly C 1 5 Does a printer error occur C 3 2 Please correct the printer error C 2 4 Is the thermal head dirty Please clean the thermal head C 4 1 Print is too light or Print is smudging Is the paper correctly inserted Please insert ...

Страница 38: ...e it for a new battery Is too much black printed It is not a breakdown though the print slows when there is too much black printed Isn t the ambient temperature low It is not a breakdown though the print slows when the ambient temperature is low Paper cover does not open or close Does the paper cover come off Please set the paper cover Important Please contact technical support when problems canno...

Страница 39: ...atakana 8x16 16x16 12x24 24x24 International and Special 8x16 16x16 12x24 24x24 Thai code 18 8x16 16x16 12x24 24x24 Kanji 16x16 24x24 Barcode UPC A UPC E JAN13 EAN13 JAN8 EAN8 CODE39 ITF CODABAR CODE128 GS1 DataBar QR Code MAXI Code PDF417 Interface IrDA V1 2 Bluetooth Ver 2 1 EDR Conformity Standards TELEC FCC IC CE marking Operating Temperature 0 to 50 deg C 5 to 40 deg C Print Quality assurance...

Страница 40: ...age PD170R Oji Imaging Media P220VBB 1 Mitsubishi Paper Mills Limited Long Term Storage HA220AA Mitsubishi Paper Mills Limited Important Thermal paper will discolor due to chemical reaction When handling it pay attention to the following points Do not store it in a high temperature high humidity place Do not store for long periods of time in places exposed to direct sun light Do not use solvent ty...

Страница 41: ...ehold waste Please refer to your local community or contact our dealers to properly handle the end of life of electric and electronic equipment Recycling this product will help to conserve natural resources and prevent potential negative impact on the environment and human health caused by inappropriate handling ...

Страница 42: ... and turn on Bluetooth 3 Please open the Bluetooth and tap FTP 638WSL Please tap SEARCH FOR DEVICES if it does not appear 4 Please input the PIN code and tap OK PIN code is 9999 and it is set by the factory The PIN only needs to be entered once 5 When the connection with the printer is successful it is displayed in FTP 638WS in PAIRED DEVICES 6 Please connect and print by using the application ...

Страница 43: ...th 3 Please tap FTP 638WS from Devices 4 Please input the PIN code and tap Pair PIN code is 9999 in the state of the factory shipment The PIN code input is unnecessary at the connection of second and subsequent 5 When the connection with the printer succeeds Connected is displayed to FTP 638WS 6 Please connect and print by using the application ...

Страница 44: ... the product serial number in addition to information on the actual failure etc Technical Support Section FUJITSU COMPONENT LIMITED Japan Global Marketing Dept 2 Tel 81 3 3450 1645 Fax 81 3 3474 2385 E mail fcl contact cs jp fujitsu com FUJITSU COMPONENTS EUROPE B V EU European Headquarters Tel 31 23 556 0910 Fax 31 23 556 0950 FUJITSU COMPONENTS AMERICA INC USA North American Headquaters Tel 1 40...

Страница 45: ...M ME EM MO O ...

Страница 46: ...Mobile Printer FTP 638WSL110 Series User s Guide L0NA02266 L049RS Published by FUJITSU COMPONENT LIMITED Apr 2015 Rev 1 ...

Страница 47: ......

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