Chapter 7 Troubleshooting
147
Paper protection is set off frequently.
*1: "Consumables" refers to the brake roller and the pick roller.
Do the documents meet the requirements described in
"2.3 Documents for Scanning" (page 47)
No
Use documents that meet the requirements.
For details, refer to
"2.3 Documents for Scanning" (page 47)
Yes
Is there any foreign matter inside the ADF?
Yes
Clean the ADF. If there is any foreign matter in the ADF, remove it.
For details, refer to
"Chapter 5 Daily Care" (page 102)
.
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 112)
.
Yes
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to
"Chapter 5 Daily Care" (page 102)
.
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 112)
.
No
Is the sensitivity level for paper protection set to high in the
operator panel or the Software Operation Panel?
Yes
Set the sensitivity level for paper protection to low in either of the following ways:
Select [18: Paper Protection] in the [Settings Menu] screen on the operator
panel, and select [1: Low] for the sensitivity to detect either warped documents
or paper jam noise.
For details, refer to
Select [Paper Protection Sensitivity] on the Software Operation Panel, and
select [Low] for the sensitivity level to detect either warped documents or paper
jam noise.
For details, refer to
"Specifying the Sensitivity Level for Paper Protection [Paper
Protection Sensitivity]" (page 187)
If the problem persists, check the items in
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
No