Chapter 7 Troubleshooting
99
This section describes the actions taken for troubles that you
may encounter when using the scanner. Please check the
following items before you request a repair. If the problem
persists, check each item in
Scanner Service Provider" (page 119)
, and then contact your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
The following are some examples of troubles that you may
experience.
7.3 Troubleshooting
Symptoms
"Scanner cannot be powered ON." (page 100)
"The Function Number Display or the [Power] button or both switch off."
(page 101)
"Scanning does not start." (page 102)
"Scanning takes a long time." (page 103)
"Image quality is poor." (page 104)
"Quality of scanned text or lines is unsatisfactory." (page 105)
"Images are distorted or not clear." (page 106)
"Vertical streaks appear on the scanned image." (page 107)
"Multifeed error occurs frequently." (page 109)
"Situation in which the document is not fed into the ADF occurs
frequently." (page 111)
"Paper jams/pick errors occur frequently." (page 112)
"Scanned images turn out elongated." (page 113)
"A shadow appears at the top or the bottom of the scanned image."
(page 114)
"There are black traces on the document." (page 115)
"The Carrier Sheet is not fed smoothly./Paper jams occur." (page 116)
"Part of the image appears missing in the case where the Carrier Sheet
is used." (page 118)
Symptoms