Chapter 7 Troubleshooting
115
There are black traces on the document.
Are you scanning documents written in lead pencil or
carbon paper?
Yes
When you scan documents written in lead pencil, make sure to clean the rollers
frequently. Otherwise, the rollers will be contaminated which may leave black
traces on the document or cause feeding errors.
For details, refer to
"Chapter 5 Daily Care" (page 72)
No
Are the glass and rollers inside the ADF clean?
No
Perform cleaning.
For details, refer to
"Chapter 5 Daily Care" (page 72)
Yes
If the problem persists, check the items in
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.