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Fujitsu ESPRIMO E3520, Руководство по эксплуатации

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Problem solutions and tips

Problem solutions and tips

Comply with the safety information in the "Safety" manual and the chapter

"Getting started", Page 7

, when attaching or detaching cables.

If a fault occurs, try to rectify it in accordance with the measures described in the following documents:

•

in this chapter

•

in the documentation relating to the peripheral devices

•

in the Help sections for the individual programs

•

in the documentation for the operating system in use.

Help if problems occur

Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the

SystemDiagnostics

program pre-installed on your computer.

►

To start the

SystemDiagnostics

programme, click on

Startsymbol - Program -

Fujitsu Siemens Computers - SystemDiagnostics

►

If a problem is detected during the test run, the

SystemDiagnostics

program outputs

a code (e.g. DIFS code YXXX123456789123).

►

Take a note of this DIFS code and the ID number of your device. The ID number can
be found on the type rating plate on the back of the casing.

►

For further clari

fi

cation of the problem, contact the Help Desk for your country (see the

Help Desk list or visit the Internet at

"http://ts.fujitsu.com/support"

). For this, please have

ready the ID number & serial number of your system and the DIFS code.

A26361-K1180-Z220-1-7619, edition 2

21

Содержание ESPRIMO E3520

Страница 1: ...ESPRIMO E3520 Operating Manual ...

Страница 2: ... enclosed Help Desk List or go to http ts fujitsu com support helpdesk html your sales partner your sales office Further information can be found in the Safety and Warranty manuals The latest information about our products useful tips updates etc is available from our website http ts fujitsu com ...

Страница 3: ......

Страница 4: ...Published by Fujitsu Technology Solutions GmbH A26361 K1180 Z220 1 7619 Edition 2 2009 08 Produced by XEROX Global Services ...

Страница 5: ...MO E3520 Your ESPRIMO 1 Important notes 3 Ports and operating elements 5 Getting started 7 Operation 16 Problem solutions and tips 21 System expansions 27 Technical specification 50 Index 51 Operating Manual ...

Страница 6: ...marks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Technology Solutions GmbH 2009 All rights reserved including rights of translation reproduction by printing copying or similar methods either in part or in whole Noncompliance is subject to compensation for damages All rights reserved including rights create...

Страница 7: ...2 Ports on the device 13 Connecting a monitor 13 Connecting the mouse 14 Connecting the keyboard 14 Connecting external devices to the serial interface 14 Connecting external devices to the USB ports 15 Operation 16 Switch the device on 16 Switching off the device 16 Indicators on the device 17 Keyboard 18 Important keys and keyboard shortcuts 18 Settings in BIOS Setup 20 Property and data protect...

Страница 8: ...ng the drive cage 34 Installing and removing drives 35 Removing and installing accessible drives 35 Removing a hard disk drive 40 Installing a hard disk drive 42 Installing and removing heat sinks 44 Removing the heat sink 44 Installing the heat sink 44 Assembling and dismantling low profile units 45 Removing a slot cover 45 Installing a board 46 Removing boards 46 Reinstalling a slot cover 47 Mai...

Страница 9: ...stem Depending on the configuration selected the operating system is preinstalled on your hard disk e g Windows Vista Further information on this device is provided in the poster Getting Started in the Safety manual in the Warranty manual in the operating manual for the monitor in the manual for the mainboard in your operating system documentation in the information files e g PDF HTML DOC CHM TXT ...

Страница 10: ...mmand used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety information cross references to an external source e...

Страница 11: ...t the device from the mains voltage To completely disconnect from the mains voltage remove the power plug from the power socket Replace the lithium battery on the mainboard in accordance with the instructions in the Replacing the lithium battery Page 49 chapter Caution components in the system can get very hot The activities described in these instructions must always be performed with the greates...

Страница 12: ...ing CEmarking Notes Electromagneticcompatibility Lowvoltagedirective The shipped version of this device complies with the requirements of EEC directives 2004 108 EC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices with radio component This equipment complies with the requirements of Directive 1999 5 EC of the European Parliament and Commission from 9 March ...

Страница 13: ... with an overview of the ports and operating elements on the device Please familiarise yourself with these components before starting to work with your device Front 1 5 6 7 2 3 1 4 1 USB ports 2 Headphone port 3 Microphone port 4 3 1 2 inch module bay 5 ON OFF switch 6 Optical drive optional 7 Insert eject button CD DVD A26361 K1180 Z220 1 7619 edition 2 5 ...

Страница 14: ...Ports and operating elements Rear 2 1 3 1 Slot covers 2 Main switch 3 Alternating voltage socket AC IN 6 A26361 K1180 Z220 1 7619 edition 2 ...

Страница 15: ...p Preparingforfirstuse overview Preparingforuse Only a few steps are necessary to put your new device into operation for the first time Select a location for device and set up device Connecting external devices Check the voltage at the mains outlet and connect the device to an electrical outlet Switch the device on You will learn more about the individual steps in the following sections External d...

Страница 16: ...the rubber feet will mark the surface they stand on Depending on the location of your device spurious vibrations and noises may occur To prevent this on casing sides without ventilation surfaces a distance of at least 10 mm should be maintained from other devices To ensure the casing receives adequate ventilation when setting up the device make sure that there is sufficient clearance around it as ...

Страница 17: ... the rubber feet Verticaloperatingposition Operatingposition vertical Basefeet Sidecover Disconnect the cables if required Position the casing vertically so that the ON OFF switch is located at the bottom Pull off the foil from the rubber feet that you will find in the accessories package 40 mm 6 mm 1 1 1 1 Affix the rubber feet 1 to the outside of the casing The positions of the rubber feet must ...

Страница 18: ...do so The installation will otherwise not be carried out correctly and the contents of the hard disk must be completely restored If the device is integrated into a network the user and server details as well as the network protocol are required during the software installation Contact your network administrator if you have any questions about these settings When you switch on the device for the fi...

Страница 19: ...s below 1 2 Turn the main switch on the back of the device to the I position 1 Press the ON OFF switch on the front of the device 2 The power on indicator lights green and the device is started Installing the software During installation follow the on screen instructions Software Installing If anything is unclear regarding the data you are asked to input read the online Help in your operating syst...

Страница 20: ...and the external devices Please make sure that you always observe the safety notes provided in Important notes Page 3 Plug all data communication cables into the appropriate sockets Plug all power cables into the grounded mains outlets USB devices are hot pluggable This means you can connect and disconnect USB cables while your device is switched on Additional information can be found in Connectin...

Страница 21: ...alSerialBus LAN LAN port LANport PS 2 mouse port green Mouseport PS 2mouseport PS 2 keyboard port purple Keyboardport Some of the connected devices require special drivers see the documentation for the connected device Connecting a monitor Follow the instructions contained in the monitor manual to prepare the monitor for operation e g connecting cables Monitor Connect the data cable of the monitor...

Страница 22: ...ar socket on the underside or on the rear of the keyboard Insert the flat rectangular USB plug of the keyboard cable into one of the device s USB ports USBport Connecting a PS 2 keyboard Use the supplied keyboard cable only ConnectingaPS 2keyboard Connecting Plug the rectangular connector of the keyboard cable into the rectangular socket on the underside or on the rear of the keyboard Plug the rou...

Страница 23: ...connect and disconnect USB cables while your device is switched on Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to one of the USB ports on your device Device drivers The external USB devices you connect to the USB ports usually require no driver of their own as the required software is already incl...

Страница 24: ...nd the Turn Off Computer function Device Monitor If the operating system does not automatically switch the device into energy saving mode or switch it off press the ON OFF switch Warning this could lead to a loss of data If the device is in standby it consumes a minimum of energy Switch the device off at the main switch if present The device no longer uses any power The ON OFF switch does not disc...

Страница 25: ...aving mode the device must not be switched off with the main power switch if present or disconnected from the mains as this may result in data loss The indicator is lit green The device is on The indicator flashes green The device is in power saving mode After being switched on with the ON OFF switch the device powers up or returns to the state it was in before it entered power saving mode The ind...

Страница 26: ...eypad Numerickeypad The illustrated keyboard is an example and may differ from the model you use 1 2 3 4 5 1 Function keys 2 On off switch optional 3 Alphanumeric keypad 4 Cursor keys 5 Numeric keypad calculator keypad Important keys and keyboard shortcuts Keys Keyboardshortcuts The description of the following keys and keyboard shortcuts applies to Microsoft operating systems Details of other key...

Страница 27: ...ers and the upper key symbols to be displayed Keys Alt Gr key produces a character shown on the bottom right of a key e g the sign on the Q key Keys Num Lock key By pressing the Num Lock key you switch between the upper and lower case levels of the calculator keypad When the Num Lock indicator is lit the numeric keypad and arithmetic keys are active When the Num Lock indicator is not lit the curso...

Страница 28: ...device and your personal data from unauthorised access You can also combine these functions Anti theft protection and lead sealing Device Device Casing Lead sealing Anti theftprotection KensingtonLock Chain 1 2 1 Holes for padlock 2 Fixture for Kensington Lock Anti theft protection You can protect your device from theft with the holes 1 a padlock and a chain which you have connected to a fixed obj...

Страница 29: ...lf in many cases you can solve it quickly using the SystemDiagnostics program pre installed on your computer To start the SystemDiagnostics programme click on Startsymbol Program Fujitsu Siemens Computers SystemDiagnostics If a problem is detected during the test run the SystemDiagnostics program outputs a code e g DIFS code YXXX123456789123 Take a note of this DIFS code and the ID number of your ...

Страница 30: ...Remedy The device has not been switched on with the ON OFF switch Press the ON OFF switch again System crash Keep the on off switch pressed for at least 4 seconds until the machine switches off Caution This can lead to a loss of data This procedure does not allow the operating system to shut down in an orderly way The next time the system is started there may well be error messages Monitor remains...

Страница 31: ...s menu or the menu for selecting the operating system appears If the menu for selecting the operating system appears press F8 Select Safe Mode or Safe Mode with Network Go to Start Settings Control Panel Display and the tabs Appearance Themes Settings to set the correct values for the connected monitor as described in the operating manual of the monitor Wrong monitor has been set under Windows Vis...

Страница 32: ... properly Switch the device off Check that the mouse cable is properly connected to the system unit If you use an adapter or extension lead with the mouse cable check the connections Make sure that only one mouse is connected Switch the device on The floppy disk cannot be read or written Cause Remedy The write protection of the floppy disk or the floppy disk drive is activated Check whether the wr...

Страница 33: ...ur device replace the lithium battery see Replacing the lithium battery Page 49 Error messages on the screen Error messages and their explanations are provided in the technical manual for the mainboard in the documentation for the programs used Installing new software When installing programs or drivers important files may be overwritten and modified To be able to access the original data in the e...

Страница 34: ... functions to backup and recover all the data on the PC System recovery Before recovering your system perform a backup to protect the existing data To recover your system proceed as follows Insert the Recovery DVD Restart your system To call up the BIOS menu press the F2 or F12 key see BIOS manual In the BIOS menu select your DVD drive and confirm with Enter Follow the instructions on the screen A...

Страница 35: ... print out the relevant sections of this chapter beforehand If further documentation was delivered with your device please also read this through carefully In addition before removing or installing system components please pay attention to the following The device must be switched off when installing removing the system expansions and may not be in energy saving mode Remove the power plug before o...

Страница 36: ...p objects screwdrivers for leverage Boards with electrostatic sensitive devices ESD are identifiable by the label shown When handling boards fitted with ESDs you must always observe the following points You must always discharge static build up e g by touching a grounded object before working The equipment and tools you use must be free of static charges Only touch or hold the boards by the edge o...

Страница 37: ... device off The device must not be in the energy saving mode Remove any plugged in wires which are in the way 1 1 Loosen the screws 1 3 2 Pull the cover a small distance in the direction indicated by the arrow 2 and remove it 3 A26361 K1180 Z220 1 7619 edition 2 29 ...

Страница 38: ... expansions Removing the front panel 1 1 1 Lift the locking lugs on the front panel 1 2 Fold the front panel in the direction of the arrow 2 and remove it from the casing 30 A26361 K1180 Z220 1 7619 edition 2 ...

Страница 39: ...ing the front panel 1 a a a Place the front panel with the three lower hooks in the front lower guide openings on the casing Fold the front panel in the direction of the arrow 1 until the catches a engage A26361 K1180 Z220 1 7619 edition 2 31 ...

Страница 40: ... Reattaching the cover 1 2 Place the cover on the casing 1 and push it into place in the direction indicated by the arrow 2 1 1 Fasten the screws 1 Connect the cables to the device 32 A26361 K1180 Z220 1 7619 edition 2 ...

Страница 41: ...ves are installed disconnect their data cable and power supply cable plugs 1 2 a a a a Slightly lift the drive cage using the plastic handle 1 Slide the drive cage in the direction of the arrow 2 until the guides a are the same height as the corresponding openings in the casing 3 Use the plastic handle to lift the drive cage out of the casing 3 A26361 K1180 Z220 1 7619 edition 2 33 ...

Страница 42: ... casing 1 When doing so ensure that the guides a are at the height of the corresponding openings on the casing 2 Push the drive cage into the casing in the direction of the arrow 2 Connect the cables to the drive cage Secure the front panel on the casing again see Securing the front panel Page 31 Close the casing see Close the casing Page 31 34 A26361 K1180 Z220 1 7619 edition 2 ...

Страница 43: ... a non accessible drive Accessible drives are e g DVD or CD ROM drives into which a data medium can be inserted from outside Non accessible drives are for example hard disk drives Removing and installing accessible drives The number of screws used to attach the drives varies according to the type of drive fitted and may not necessarily match the depiction below A26361 K1180 Z220 1 7619 edition 2 3...

Страница 44: ...s on the remaining hard disk drives If you are not planning to install a new drive install the corresponding drive cover in the front panel if available To do this insert the drive cover from behind into the front panel and press the latches gently into their respective retainers Install the drive cage see chapter Installing the drive cage Page 34 Secure the front panel on the casing see chapter S...

Страница 45: ...bility Remove the drive cage see chapter Removing the drive carrier Page 33 Turn the drive cage over Take the new drive out of its packaging 1 2 2 2 Slide the new drive into the drive cage 1 until the stop Make sure that the screw holes of the drive cage and of the drive are aligned Fasten the screws 2 Install the drive cage see chapter Installing the drive cage Page 34 Plug the data and the power...

Страница 46: ... the drive data cable power supply cable Turn the drive cage over 2 1 1 1 Remove the screws 1 Pull the drive out of the drive cage in the direction of the arrow 2 Install the drive cage see chapter Installing the drive cage Page 34 Secure the front panel on the casing see chapter Securing the front panel Page 31 Install the cover on the casing again see chapter Reattaching the cover Page 32 It may...

Страница 47: ... 33 Turn the drive cage over 1 2 2 2 Slide the drive into the casing 1 Make sure that the screw holes of the drive cage and of the drive are aligned Fasten the drive into place with the screws 2 Install the drive cage see chapter Installing the drive cage Page 34 Plug the data and the power supply connectors into the drive Make sure the polarity is correct Secure the front panel on the casing see ...

Страница 48: ...emoving a cover Page 29 Remove the front panel see chapter Removing the front panel Page 30 Remove the drive cage see chapter Removing the drive carrier Page 33 Disconnect the cables from the mainboard 1 2 Undo the screw 1 Take the hard disk drive cage out of the casing 2 40 A26361 K1180 Z220 1 7619 edition 2 ...

Страница 49: ...cure the front panel on the casing see chapter Securing the front panel Page 31 Install the cover on the casing again see chapter Reattaching the cover Page 32 It may be necessary to modify the entry for the drive in the BIOS Setup If you are not planning to install a new hard disk drive secure the screws in the threaded bores on the underside of the hard disk drive cage so that they are not lost ...

Страница 50: ...emoving a cover Page 29 Remove the front panel see chapter Removing the front panel Page 30 Remove the drive cage see chapter Removing the drive carrier Page 33 Take the new hard disk drive out of its packaging 2 2 2 2 1 Place the hard disk drive cage on the hard disk drive 1 Fasten the screws 2 42 A26361 K1180 Z220 1 7619 edition 2 ...

Страница 51: ...l the drive cage see chapter Installing the drive cage Page 34 Connect the cables to the drive cage Secure the front panel on the casing see chapter Securing the front panel Page 31 Install the cover on the casing again see chapter Reattaching the cover Page 32 It may be necessary to modify the entry for the drive in the BIOS Setup A26361 K1180 Z220 1 7619 edition 2 43 ...

Страница 52: ... the casing again see chapter Reattaching the cover Page 32 Installing the heat sink Remove the cover see chapter Removing a cover Page 29 2 2 2 2 1 Insert the heat sink into the casing 1 To do this correctly align the screw holes on the heat sink with the screw holes on the mainboard Fasten the screws 2 Connect the fan cables to the mainboard Install the cover on the casing again see chapter Reat...

Страница 53: ...the slot When you install a board do not discard the corresponding slot cover For cooling protection against fire and in order to comply with EMC regulations you must refit the slot cover if you remove the board Removing a slot cover Open the casing see Opening the casing Page 29 1 2 Undo the screw 1 Pull the slot cover out of the slot 2 A26361 K1180 Z220 1 7619 edition 2 45 ...

Страница 54: ...ved a board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation Removing boards If necessary disconnect the cables which are connected to the board 2 1 Loosen the screw 1 Pull the board out of the slot 2 Place the board in suitable packaging 46 A26361 K1180 Z220 1 7619 edition 2 ...

Страница 55: ...the screw 2 Close the casing see Close the casing Page 31 If you have installed or removed a board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation A26361 K1180 Z220 1 7619 edition 2 47 ...

Страница 56: ...rade the memory according to the description in the manual for the mainboard Close the casing see Close the casing Page 31 Processor replacing Open the casing see Opening the casing Page 29 Processor replacing Remove the heat sink see Removing the heat sink Page 44 Upgrade the processor according to the description in the manual for the mainboard Install the heat sink again see Installing the heat...

Страница 57: ...must be disposed of in accordance with local regulations concerning special waste Lithiumbattery Replacing Replacing Replacing lithiumbattery Battery The lithium battery holder exists in different designs that function in the same way 1 2 3 1 2 3 Press the catch in the direction of the arrow 1 The battery jumps out of the holder slightly Remove the battery 2 Push the new lithium battery of the ide...

Страница 58: ...ental conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 15 C 35 C Transportation 2K2 25 C 60 C The formation of condensation is not permitted while the device is in operation Make sure there is air circulation space around the device to ensure adequate ventilation Without air vents min 10 mm With air vents min 200 mm The data...

Страница 59: ...eys 18 D Data protection 20 Device indicators 17 Device drivers serial interface 15 Device anti theft protection 20 lead sealing 20 ports 13 setting up 8 switching off 16 switching on 16 transporting 3 4 upgrades 27 Devices connecting 14 15 Diskette driveMulti card reader indicator indicator 17 Disposal 4 Drive cage installing 34 Drivers Utilities DVD 4 DVD indicator 18 indicator 18 E Electromagne...

Страница 60: ...Mainboard Upgrades 48 Mains adapter connecting 10 Microphone port 13 Monitor connecting 13 Monitor port 13 Monitor switching off 16 switching on 16 Mouse port 13 Mouse connecting 14 N Note safety 3 Notes CE marking 4 important 3 Numeric keypad 18 O ON OFF switch 19 Operating position vertical 9 Overview Device 1 P Packaging 7 Packaging unpacking 7 Ports 5 Power on indicator 17 flashes 17 lights gr...

Страница 61: ... 11 System expansion 27 System settings BIOS Setup 20 System unit see Device 4 T Transportation 3 4 U Universal Serial Bus 13 Upgrades Mainboard 48 Upgrades device 27 USB devices connecting 15 USB port 14 USB port connecting devices 15 connecting keyboard 14 connecting the mouse 14 User Documentation DVD 4 V Vertical operating position 9 Video workstation 8 A26361 K1180 Z220 1 7619 edition 2 53 ...

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