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Fujitsu Siemens Computers ESPRIMO C, Руководство по эксплуатации

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Troubleshooting and tips 

 

28

 

A26361-K1009-Z120-1-7619, edition 4 

No mouse pointer displayed on the screen 

►

 

Shut down the operating system properly. 

►

 

Switch off the device. 

►

 

Check that the mouse cable is properly connected to the system unit.  
If you use an adapter or extension lead with the mouse cable, check the connections. 

►

 

Make sure that only one mouse is connected. 

►

 

Switch the device on. 

The mouse controller must be enabled if you use a PS/2 mouse on the PS/2 mouse port 

. 

►

 

Check in the 

BIOS Setup

 that the mouse controller is 

Enabled

. 

►

 

Check that the mouse driver is properly installed and is present when the application 
programme is started. Detailed information can be found in the user guide for the mouse and 
application programme. 

Time and/or date is not correct 

You can set the time and date in the 

BIOS Setup

 or in the operating system. 

►

 

Set the time and date. 

 

i

 

If the time and date are repeatedly wrong when you switch on your device, the on-board 
battery is flat. Change the lithium battery (see "Replacing lithium battery". 

Error messages on the screen 

Error messages and their explanation are contained: 

●

 

in the manual for the mainboard 

●

 

in the "BIOS Setup" manual 

●

 

in the documentation for the programmes used 

Содержание ESPRIMO C

Страница 1: ...Professional PC Thin Client Operating Manual English ESPRIMO C FUTRO C ...

Страница 2: ... Help Desk see the included Help Desk list or go to www fujitsu siemens com support helpdesk html your sales partner your sales outlet Further information can be found in the Safety and Warranty manuals The latest information on our products tips updates etc can be found on the internet under www fujitsu siemens com ...

Страница 3: ......

Страница 4: ...This manual was produced by Xerox Global Services Published by Fujitsu Siemens Computers GmbH AG 09 07 Edition 4 Order No A26361 K1009 Z120 1 7619 ...

Страница 5: ...ESPRIMO C FUTRO C Operating Manual Introduction Important notes Preparing for use Operation Troubleshooting and tips System expansions Technical data Index September 2007 edition ...

Страница 6: ...roSaver are registered trademarks of ACCO World Corporation All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Siemens Computers GmbH 2007 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable fo...

Страница 7: ...Connecting external devices 13 Ports 14 Connecting external devices to the parallel or serial port 15 Connecting external devices to the USB ports 16 Operation 17 Switching the device on 17 Switching off the device 17 Indicators provided by the device 18 Keyboard 19 Important keys and key combinations 20 Settings in BIOS Setup 21 Property and data protection 21 Mechanical casing lock optional 21 A...

Страница 8: ...n accessible 5 1 4 inch drive 44 Installing and removing an accessible module bay in a 5 1 4 inch drive bracket optional 45 Locking or opening module eject lever 46 Installing and removing modules optional 47 Removing module 47 Installing module 47 Installing and removing the hard disk 48 Opening the drive cage 50 Closing the drive cage 51 Installing removing a SmartCard reader optional 52 Install...

Страница 9: ... The security functions in the BIOS Setup also allow you to protect your data by means of passwords In addition systems with a SmartCard reader offer additional protection With certain operating systems DeskUpdate allows the latest drivers and operating system extensions to be installed quickly and simply using just a few mouse clicks DeskUpdate is included on the Drivers Utilities DVD Further inf...

Страница 10: ...logue or at the command line e g your password Name123 or a command used to start a program start exe This font Indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates Terms and text used in a software interface e g Click Save Names of programs or files e g Windows or setup exe This font Indicates Cross references to another section e g S...

Страница 11: ... remove the power plug from the grounded mains outlet Only replace the lithium battery on the mainboard in accordance with the instructions in the Replacing the lithium battery section of the Extensions to the mainboard chapter Caution components in the system can get very hot Transporting the device Transport all parts separately in their original packaging or in a packaging which protects them f...

Страница 12: ...ments of the EC directives 2004 108 EC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices with radio components This equipment complies with the requirements of Directive 1999 5 EC of the European Parliament and Council dated 9 March 1999 concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity This e...

Страница 13: ... installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a ...

Страница 14: ...Important notes 6 A26361 K1009 Z120 1 7619 edition 4 ...

Страница 15: ...re necessary to put your new device into operation for the first time Select location for device and set up device Connect the monitor mouse and keyboard Check the voltage at the mains outlet and connect the device to an electrical outlet Switching the device on You will learn more about the individual steps in the following sections i External devices If you have received other devices in additio...

Страница 16: ...ding on the location of your device bothersome vibrations and noises may occur To prevent this a distance of at least 3 mm should be maintained from other devices on casing sides without ventilation surfaces In addition we recommend placing the device on support feet as these buffer vibrations The device can operate in either a vertical or horizontal position Vertical operating position Proceed as...

Страница 17: ...If necessary disconnect the cables Position the device vertically Pull off the foil from the rubber plastic feet that you will find in the accessories package Stick the rubber plastic feet on the base of the casing To ensure stable position of the device the rubber plastic feet should be fixed in similiar positions as shown in the figure Place the unit on the rubber plastic feet and reconnect any ...

Страница 18: ...or port of the device i Depending on the configuration level of your device and your monitor you can also connect the data cable to the DVI interface Plug the monitor power cable into the grounded mains outlet Connecting the mouse Depending on the equipment level selected your device will be supplied with a PS 2 mouse or a USB mouse Connecting a PS 2 mouse Connect the PS 2 mouse to the PS 2 mouse ...

Страница 19: ... keyboard port on the device Connecting USB keyboard Use the supplied keyboard cable only Plug the rectangular connector of the keyboard cable into the socket on the underside or on the rear of the keyboard Insert the flat rectangular USB plug of the keyboard cable into a USB port of the device Connecting the device to the mains voltage i The device is fitted with a wide voltage range power supply...

Страница 20: ...has been completed During installation the device may only be rebooted when you are requested to do so The installation will otherwise not be carried out correctly and the contents of the hard disk must be completely restored You may need the licence number for Windows during the installation The licence number is located on a sticker on your device Switching on monitor and device Switch the monit...

Страница 21: ...and disconnect the cables in the order described below Connecting cables Turn off all power and equipment switches Remove all power plugs from the grounded mains outlets Plug all cables into the device and peripherals You must observe the information provided in the Important notes chapter Plug all data communication cables into the utility sockets Plug all power cables into the grounded mains out...

Страница 22: ...ition of the ports are supplied in the manuals for the boards Keyboard port purple PS 2 mouse port green 1 Serial interface 1 turquoise 2 Serial interface 2 turquoise Monitor port blue Parallel interface Printer burgundy Headphones port light green Microphone jack mono pink Audio output Line out light green USB Universal Serial Bus black Audio input Line in light blue DVI interface optional LAN LA...

Страница 23: ...port or the serial port For an exact description of how to connect external devices to the corresponding port please see the external device documentation i Port settings You can change the port settings e g address interrupt in the BIOS Setup Device drivers The devices connected to the parallel or serial port require drivers Your operating system already includes many drivers If the required driv...

Страница 24: ... while your operating system is running Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port i Device drivers The devices you connect to the USB ports usually require no driver of their own as the required software is already included in the operating system However if the USB device requires...

Страница 25: ...perating system properly In Windows from the Start menu select the Shut Down option If the operating system does not automatically switch the device into an energy saving mode or switch it off press the ON OFF switch The device then consumes a minimum amount of energy Switch the device off at the main switch The device no longer uses any power The main switch and the ON OFF switch do not disconnec...

Страница 26: ...tched on with the power button the device will either switch on or return to the state it was in before the energy saving mode In an energy saving mode the device must not be switched off with the main switch or disconnected from the mains supply as this may result in data loss The indicator does not light up The device is switched off main switch at 0 or disconnected from the power supply or read...

Страница 27: ... 1 7619 edition 4 19 Keyboard 1 3 4 5 2 1 Function keys 2 Power button optional 3 Alphanumeric keypad 4 Cursor keys 5 Numeric keypad calculator keypad i The illustrated keyboard is an example and may differ from the model you use ...

Страница 28: ...selection The enter key is also referred to as the Return key Start key calls up the Windows Start menu Menu key invokes the menu for the marked item Windows Shift key enables upper case letters and the upper key symbols to be used Alt Gr Alt Gr e g German keyboard produces a character shown on the right hand side of a key e g the character on the key Q Num Lock Num Lock key by pressing the Num Lo...

Страница 29: ...rd You may customise these settings to your requirements in the BIOS Setup Property and data protection Software functions and mechanical locking offer a broad range of functions for protecting your device and your personal data from unauthorised access You can also combine these functions Mechanical casing lock optional With the casing lock you can mechanically lock the casing to prohibit unautho...

Страница 30: ...ted to a fixed object beforehand BIOS setup security functions The Security menu in BIOS Setup offers you various options for protecting your personal data against unauthorised access e g Preventing unauthorised BIOS Setup entry Preventing unauthorised system access Preventing system booting from the diskette drive Activating virus warnings Protecting BIOS from being overwritten Protecting the dev...

Страница 31: ...ddition you can protect access to your hard disk In this way users can be divided into user groups Users of a user group use SmartCards with the same permissions More information on SystemLock i If you also want to use other security software in addition to SystemLock e g SMARTY please read the documentation on your security software beforehand SystemLock permissions You can initialise a SmartCard...

Страница 32: ...Operation 24 A26361 K1009 Z120 1 7619 edition 4 ...

Страница 33: ...he Ident No can be found on the type rating plate on the back of the casing Contact your sales outlet or our customer service centre Installing new software When installing programmes or drivers important files may be overwritten and modified To be able to access the original data in the event of any problems following installation you should backup your hard disk prior to installation Power on in...

Страница 34: ...activated screen is blank Press any key on the keyboard or Deactivate the screen saver If necessary enter the appropriate password Brightness control is set to dark Adjust the brightness control For detailed information please refer to the operating manual supplied with your monitor Power cable not connected Switch off the monitor and the device Check that the monitor power cable is properly conne...

Страница 35: ...g system appears press F8 Select Safe Mode or Safe Mode with Network Set the correct values for the attached monitor as described in the operating manual of the monitor by selecting Start Settings Control Panel Display and then the Appearance Themes Settings tabs Incorrect setting for the monitor in Windows Vista Restart the device Press F8 while the system is booting Either the Windows Advanced S...

Страница 36: ... mouse controller is Enabled Check that the mouse driver is properly installed and is present when the application programme is started Detailed information can be found in the user guide for the mouse and application programme Time and or date is not correct You can set the time and date in the BIOS Setup or in the operating system Set the time and date i If the time and date are repeatedly wrong...

Страница 37: ...d on the case of the Recovery DVD Tips Out of system resources If you have too many applications running at once you may experience problems due to a lack of system resources Close unnecessary applications Or Run the applications in a different order Other manuals Further manuals are provided as PDF files on the Drivers Utilities DVD ...

Страница 38: ...Troubleshooting and tips 30 A26361 K1009 Z120 1 7619 edition 4 ...

Страница 39: ...nstalling boards or drives Read the supplied documentation before installing new drives and or boards Refer to the manual for the mainboard before making any extensions to the mainboard Information about boards Take care with the locking mechanisms catches and centring pins when you are replacing boards or components on boards To prevent damage to the board or the components and conductors on it p...

Страница 40: ...ter Pull the power plug out of the mains outlet Remove all cables from the casing Place the casing in a convenient working position If necessary unlock the casing a Push the locking slide a past a slight resistance in the direction of the arrow to unlock the housing 2 1 a a Push the casing top cover approximately 20 mm distance a in the direction of the arrow 1 and lift it off upward in the direct...

Страница 41: ...e so that the distance a from the rear casing edge is approximately 20 mm Push the top cover in the direction of the arrow 2 until it engages a Push the locking slide a in the direction of the arrow until it engages to lock the housing Lock the casing again if necessary Return the system unit to its original position Reconnect the cables that you disconnected before ...

Страница 42: ... the board holder Installing a board Installing the board holder You will learn more about the individual steps in the following sections Removing the board holder Open the casing see Opening the casing Pull the board holder out of the casing in the direction of the arrow Installing the board holder a a a Insert the board holder in the direction of the arrow into the three tongue slots a of the ca...

Страница 43: ...n only install the board if the locking slider has been moved to the right from rear view Removing the slot cover 3 4 1 Remove locking clip 1 Push the slot cover in the direction of the arrow up to the locking slider 2 Now slide the slot cover 3 inwards into the casing and remove it from the casing 4 Do not dispose of the slot cover If you remove the board again you must reinstall the slot cover c...

Страница 44: ...e a board the board bracket must be installed to fix the riser card The board holder has been left out of the drawing to provide a better overview The locking slider also serves as the fixing bracket for the board You can only remove the board if the locking slider has been moved to the right from rear view 2 1 If necessary unplug any cables plugged into the board If necessary remove locking clip ...

Страница 45: ... moved to the right from rear view 3 Insert the slot cover in the notch of the casing corner from the inside 1 Slide the slot cover 2 into the casing rear panel Insert locking clip 3 Close the casing see Closing the casing i If you have installed or removed a PCI board check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI...

Страница 46: ...t engages See manual for the mainboard Install the board holder again see Installing the board holder Close the casing see Closing the casing i So that the riser card is sufficiently secured in case of further system expansions you must reinstall the board holder after installing the riser card before you make further changes to the riser card Removing the riser card without a DVI port Open the ca...

Страница 47: ...le of the processor fan from the main board Press down the mainboard bracket spring located on the casing bottom on the right hand edge of the mainboard and push the mainboard to the front of the casing a Place the riser card onto the provided slot on the main board and press until it engages See manual for the mainboard Slide the main board back toward the casing rear panel into its original posi...

Страница 48: ...io port cage at the front of the device 3 Remove the ventilation duct from the casing Unplug the power supply cable of the processor fan from the main board See manual for the mainboard Press down the mainboard bracket spring located on the casing bottom on the right hand edge of the mainboard and push the mainboard to the front of the casing a Pull the riser card upward out of the slot Slide the ...

Страница 49: ... cover from the casing rear panel Remove the slot cover from the casing rear panel see Installing a board and undo the screw that holds the slot cover together Make the required settings for the board Do not dispose of the slot cover If you remove the board again you must reinstall the slot cover cooling fire protection or EMC regulations to be complied with Mounting slot adapter 2 1 Fit the slot ...

Страница 50: ... drive one inaccessible drive one 3 1 2 inch drive Accessible drives are e g DVD or CD ROM drives into which a data carrier can be inserted from outside Non accessible drives are e g hard disk drives You can also optionally install a module bay in the drive bay of the accessible drive The module bay enables you to replace modules e g DVD CD drive quickly and simply You must note that installing an...

Страница 51: ...ghtly out forwards and pull the covers forward out of the front cover Do not throw away the safety covers If you remove the drive again later you must reinstall the covers cooling fire protection or EMC regulations to be complied with Installing plastic drive cover Depending on the drive e g DVD drive you must reinstall the plastic drive cover a b c a Cover for optical drive b Cover for module bay...

Страница 52: ...c drive cover again see Installing plastic drive cover Close the casing see Closing the casing Installing an accessible 5 1 4 inch drive Make the required settings on the new drive If necessary install the corresponding plastic drive cover see Installing plastic drive cover 2 1 2 Slide the new drive somewhat into its bay of the drive cage Attach the connector of the data and power cables at the dr...

Страница 53: ...e drive contact connector Remove the drive contact connector from the casing Remove the two screws 2 from the drive rail of the module bay Remove the drive rail out of the casing If you do not want to install a new drive you must refit the plastic drive cover again see Installing plastic drive cover Close the casing see Closing the casing Installing the accessible module bay in the 5 1 4 inch driv...

Страница 54: ...asing see Closing the casing You can now install a module i It may be necessary to modify the entry for the drive in the BIOS Setup Locking or opening module eject lever You can lock the eject lever on the module slot to prevent unauthorised removal of the drive module from the module slot This lock is located behind the eject lever Open the casing see Opening the casing Locking eject lever for mo...

Страница 55: ...VD CD drive quickly and simply Removing module a Pull the eject lever a to the left as far as it will go The module now extends somewhat beyond the casing Pull the module out of the module bay Installing module Place the module into the module bay so that the contacts enter first Push the module into the module bay until you feel it locking into place i It may be necessary to modify the entry for ...

Страница 56: ...l the data and power supply cable off the hard disk Use one hand to press the two ends 1 of the EasyChange rails together and use the other hand to push the hard disk drive out Release the die EasyChange rails from the hard disk If you do not want to install a new hard disk keep the EasyChange rails for a future installation Close the casing see Closing the casing ...

Страница 57: ...hen the EasyChange rails are attached to a bracket Pull this bracket out of the bay like a drive Slide the hard disk together with the EasyChange rails into the bay until the hard disk engages noticeably Attach the connectors of the data and power cables at the hard disk drive If necessary also insert the data cable to the main board See manual for the mainboard Close the casing see Closing the ca...

Страница 58: ...catch in the direction of the arrow up to the stop 2 Remove the disturbing cables 3 Pull the fan cable and the data cable of the optical drive off the mainboard Pull the data and power supply cable off the hard disk Before you can hinge open the drive cage you first have to remove the disturbing cables on any installed components Fold up the drive cage 4 5 i The previously opened catch a serves as...

Страница 59: ... Z120 1 7619 edition 4 51 Closing the drive cage a 1 4 2 2 a 3 2 3 a 4 Carefully close the drive cage 1 Reconnect the cables 2 Push the lock of the drive cage up to the stop in the direction of the arrow 3 until the catch a engages ...

Страница 60: ...ard opening on the casing top cover 1 1 Fold up the drive cage see Opening the drive cage Slide the SmartCard reader into the bay provided for it and fix it with the two screws 1 Make sure that the SmartCard reader is also between the two brackets Otherwise you will not be able to insert the SmartCard from outside Connect the cable for the SmartCard reader on the mainboard and at the SmartCard rea...

Страница 61: ...ng the casing 1 1 Fold up the drive cage see Opening the drive cage Disconnect the SmartCard cable connector from the main board See manual for the mainboard Loosen the screws 1 Pull the SmartCard reader out of the bay Fold down the drive cage see Closing the drive cage Close the casing see Closing the casing ...

Страница 62: ...he WLAN module carefully into the bay provided for it and secure it with the two screws 1 i Make sure that you do not scratch the antenna on the front opening of the drive cage Connect the USB cable 2 to the WLAN module Connect the USB cable of the WLAN module onto the appropriate connector on the main board See manual for the mainboard Fold down the drive cage see Closing the drive cage Close the...

Страница 63: ...sconnect the USB cable of the WLAN module from the connector on the mainboard 1 See manual for the mainboard Remove the two screws 2 Pull the WLAN module out of the bay together with the USB cable i Make sure that you do not scratch the antenna on the front opening of the drive cage Fold down the drive cage see Closing the drive cage Close the casing see Closing the casing ...

Страница 64: ...h the three screws 1 onto the carrier Fasten the EasyChange rails to the bracket of the CompactFlash board Use the lower holes for this purpose Thread the connector of the power supply cable through and out of the bay and connect it to the CompactFlash board i The power supply has a 4 pin power supply connector If you use an optical drive and a CompactFlash board you require an additional 4 pin po...

Страница 65: ...pply has a 4 pin power supply connector If you use an optical drive and a CompactFlash board you require an additional 4 pin power supply connector Connect the adapter cable provided to the serial ATA connector and to the power supply connection on the CompactFlash board Due to the angled SATA plug the bracket is installed so that the CompactFlash board faces downward Turn the bracket over so that...

Страница 66: ... out of the casing Remove the connector of the power supply cable Remove the EasyChange rails from the CompactFlash board 1 1 2 1 If you want to remove the CompactFlash board from the bracket release the three screws 1 Pull the CompactFlash board out of the bracket in the direction of the arrow 2 If you do not want to install a new hard disk keep the EasyChange rails for a future installation Clos...

Страница 67: ...ing the casing Remove the CompactFlash board see Removing a CompactFlash board 1 1 Pull the CompactFlash module out of the guides in the direction of the arrow Put the new CompactFlash module into the guide Reinstall the CompactFlash board see Installing a CompactFlash board Close the casing see Closing the casing ...

Страница 68: ...inboard Replacing the processor Before you can replace the processor you have to remove the ventilation duct Removing ventilation duct Remove any cables that are in the way Remove the ventilation duct from the unit Unplug the power supply cable of the processor fan from the main board See manual for the mainboard Replacing the processor Replace the processor as it is described in the manual for th...

Страница 69: ... a type recommended by the manufacturer Do not throw lithium batteries into the household waste They must be disposed of in accordance with local regulations concerning special waste Make sure that you insert the battery the right way round The plus pole must be on the top The lithium battery holder exists in different designs that function in the same way 2 3 1 2 3 Press the catch in the directio...

Страница 70: ...System expansions 62 A26361 K1009 Z120 1 7619 edition 4 ...

Страница 71: ... 2 0 A 1 0 A Dimensions Width depth height 292 mm 325 mm 93 mm Weight with the basic configuration approx 7 kg Environmental conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 Transport 2K2 15 C 35 C 25 C 60 C Condensation in operating must be avoided i The data sheet of the device contains further technical data You will find...

Страница 72: ...Technical data 64 A26361 K1009 Z120 1 7619 edition 4 ...

Страница 73: ...k 21 locking mechanically 21 opening 32 CD ROM drive installing 44 45 removing 44 CE certificate 4 CE marking 4 Chain 22 Class B Compliance Statement 5 CompactFlash board 56 installing 56 57 58 CompactFlash module 59 Connecting device 11 keyboard 11 monitor 10 mouse 10 PS 2 mouse 10 standard keyboard 11 USB keyboard 11 Contents of delivery 7 Ctrl Alt Del 20 Cursor keys 19 D Damage during transport...

Страница 74: ...14 F FCC statement 5 Function keys 19 G Guarantee coupon booklet 7 H Hard disk changing 48 indicator 18 installing 48 removing 48 Headphones 14 Horizontal operating position 9 I Important notes 3 Indicator device 18 hard disk 18 Installing software 12 13 switching on for the first time 12 Interfaces 14 K Kensington Lock 22 Key Alt Gr 20 Control 20 Ctrl 20 cursor keys 19 Enter 20 enter key 20 Num 2...

Страница 75: ... switch 17 20 Operating position horizontal 9 vertical 8 Operation 17 P Packing material 7 Parallel port 14 15 connecting devices 15 settings 15 PC cabling 13 connecting devices 13 extensions 31 Plastic drive cover installing 43 removing 43 Ports external devices 14 Power on indicator 17 18 dark 25 fails to light 18 25 flashes 18 lights green 18 lights orange 18 Preparing for first use overview 7 ...

Страница 76: ...System expansion 31 System password 17 System settings BIOS Setup 21 T Technical data 63 Time daylight savings 28 not correct 28 Tips 25 29 Transport 3 Trouble device 25 mouse 28 screen 26 Troubleshooting 25 U Unpacking 7 USB 10 USB devices connecting 16 software 16 USB port 10 11 16 connecting devices 16 connecting keyboard 11 connecting mouse 10 USB Universal Serial Bus 14 V Ventilation area 8 V...

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