108
Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
The fl ash does not fi re.
The fl ash does not fi re.
• •
The fl ash is not available in the current shooting mode
The fl ash is not available in the current shooting mode
: Choose a diff erent shooting mode
: Choose a diff erent shooting mode
((
P
P
29).
29).
• •
The battery is exhausted
The battery is exhausted
: Charge the battery (
: Charge the battery (
P
P
12) or insert a fully-charged spare battery (
12) or insert a fully-charged spare battery (
P
P
14).
14).
• •
The camera is in continuous mode
The camera is in continuous mode
: Select
: Select
OFF
OFF
for
for
R
R
CONTINUOUS SHOOTING
CONTINUOUS SHOOTING
SETUP
SETUP
( (
P
P
46).
46).
• •
The camera is in silent mode
The camera is in silent mode
: Turn silent mode off (
: Turn silent mode off (
P
P
94).
94).
• •
The fl ash is off (
The fl ash is off (
P
P
))
: Choose a diff erent fl ash mode (
: Choose a diff erent fl ash mode (
P
P
41).
41).
Some fl ash modes are
Some fl ash modes are
not available.
not available.
• •
The desired fl ash mode is not available in the current shooting mode
The desired fl ash mode is not available in the current shooting mode
: Choose a diff erent
: Choose a diff erent
shooting mode (
shooting mode (
P
P
29).
29).
• •
The camera is in silent mode
The camera is in silent mode
: Turn silent mode off (
: Turn silent mode off (
P
P
94).
94).
The fl ash does not fully
The fl ash does not fully
light the subject.
light the subject.
• •
The subject is not in range of the fl ash
The subject is not in range of the fl ash
: Position the subject in range of the fl ash (
: Position the subject in range of the fl ash (
P
P
122).
122).
• •
The fl ash window is obstructed
The fl ash window is obstructed
: Hold the camera correctly (
: Hold the camera correctly (
P
P
25).
25).
Pictures are blurred.
Pictures are blurred.
• •
The lens is dirty
The lens is dirty
: Clean the lens (
: Clean the lens (
P
P
104).
104).
• •
The lens is blocked
The lens is blocked
: Keep objects away from the lens (
: Keep objects away from the lens (
P
P
25).
25).
• •
s
s
is displayed during shooting and the focus frame is displayed in red
is displayed during shooting and the focus frame is displayed in red
: Check focus
: Check focus
before shooting (
before shooting (
P
P
111).
111).
• •
k
k
is displayed during shooting
is displayed during shooting
: Use the fl ash or a tripod (
: Use the fl ash or a tripod (
P
P
42).
42).
Pictures are mottled.
Pictures are mottled.
• •
A slow shutter speed is selected at high temperatures
A slow shutter speed is selected at high temperatures
: This is normal and does not indi-
: This is normal and does not indi-
cated a malfunction.
cated a malfunction.
• •
The camera has been used continuously at high temperatures or a temperature warn-
The camera has been used continuously at high temperatures or a temperature warn-
ing is displayed
ing is displayed
: Turn the camera off and wait for it to cool down.
: Turn the camera off and wait for it to cool down.
Pictures are not recorded.
Pictures are not recorded.
Power was interrupted during shooting. Before connecting the AC power adapter or DC coupler,
Power was interrupted during shooting. Before connecting the AC power adapter or DC coupler,
turn the camera off . Leaving the camera on can result in corrupted fi les or damage to the memory
turn the camera off . Leaving the camera on can result in corrupted fi les or damage to the memory
card or internal memory.
card or internal memory.
Sounds made by the
Sounds made by the
camera are recorded with
camera are recorded with
movies.
movies.
• •
u
u
CONTINUOUS
CONTINUOUS
is selected for
is selected for
F
F
MOVIE AF MODE
MOVIE AF MODE
: Select a diff erent AF mode
: Select a diff erent AF mode
((
P
P
86).
86).
• •
Zoom was adjusted during shooting
Zoom was adjusted during shooting
: Do not adjust zoom during shooting.
: Do not adjust zoom during shooting.
• •
Intelligent Face Detection is on
Intelligent Face Detection is on
: Turn Intelligent Face Detection off (
: Turn Intelligent Face Detection off (
P
P
45).
45).