110
Troubleshooting
Problems and Solutions
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Connections/Miscellaneous
Connections/Miscellaneous
Problem
Problem
Solution
Solution
No picture or sound.
No picture or sound.
• •
The camera is not properly connected
The camera is not properly connected
: Connect the camera properly (
: Connect the camera properly (
P
P
62).
62).
• •
Input on the television is set to “TV”
Input on the television is set to “TV”
: Set input to “HDMI”.
: Set input to “HDMI”.
• •
The volume on the TV is too low
The volume on the TV is too low
: Adjust the volume.
: Adjust the volume.
The computer does not
The computer does not
recognize the camera.
recognize the camera.
Be sure the camera and computer are correctly connected (
Be sure the camera and computer are correctly connected (
P
P
70).
70).
Can not transfer RAW or
Can not transfer RAW or
JPEG fi les to computer.
JPEG fi les to computer.
Use the bundled software to transfer pictures (
Use the bundled software to transfer pictures (
P
P
67).
67).
Pictures can not be
Pictures can not be
printed.
printed.
• •
The camera is not properly connected
The camera is not properly connected
: Connect the camera correctly (
: Connect the camera correctly (
P
P
63).
63).
• •
The printer is off
The printer is off
: Turn the printer on.
: Turn the printer on.
Only one copy is printed/
Only one copy is printed/
the date is not printed.
the date is not printed.
The printer is not PictBridge compatible.
The printer is not PictBridge compatible.
The camera is
The camera is
unresponsive.
unresponsive.
• •
Temporary camera malfunction
Temporary camera malfunction
: Remove and reinsert the battery (
: Remove and reinsert the battery (
P
P
10) or disconnect and
10) or disconnect and
reconnect the AC power adapter/DC coupler.
reconnect the AC power adapter/DC coupler.
• •
The battery is exhausted
The battery is exhausted
: Charge the battery (
: Charge the battery (
P
P
8) or insert a fully-charged spare battery
8) or insert a fully-charged spare battery
((
P
P
10).
10).