83
3
Appendix
Troubleshooting
Wireless Transfer
For additional information on troubleshooting wireless connec-
tions, visit:
https://digitalcamera-support-en.fujifilm.com/
Problem
Problem
Solution
Solution
Cannot connect to
smartphone.
The camera is slow
to connect or upload
pictures to the
smartphone.
Upload fails or is
interrupted.
•
The smartphone is too far away
: Move the devices closer
(
P
•
Nearby devices are causing radio interference
: Move the cam-
era and smartphone away from microwave ovens or cord-
less phones (
P
Cannot upload images.
•
The smartphone is connected to another device
: The smart-
phone and camera can connect to only one device at a
time. End the connection and try again (
P
•
There are several smartphones in the vicinity
: Try connecting
again. The presence of multiple smartphones can make
connection diffi cult (
P
•
The image was created on another device
: The camera may
not be able to upload images created on other devices.
•
The image is a movie
: Uploading movies takes some time. In
addition, smartphones may not accept upload of movies in
formats they do not support.
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