Troubleshooting
According to the power indicator on the front panel, the gateway can be used to determine whether
the power supply system of the gateway is faulty. If the power supply system is working normally, the
power indicator should remain lit. If the power indicator light is unlit, please check the following:
1. Whether the power switch is turned on.
2. Whether the gateway power cable is connected correctly.
3. Whether the cabinet power sockets are loosely connected to power modules.
Configuring the Gateway Using the Console Port
Power System Fault
Step 1: Connect a computer to the gateway's console port using the console cable.
Step 2: Start the terminal simulation software such as HyperTerminal on the computer.
Step 3: Set the parameters of the HyperTerminal: 9600 bits per second, 8 data bits, no parity, 1 stop
bit and no flow control.
Step 4: After setting the parameters, click
Connect
to enter.
WARNING:
Do not plug or pull the power cable when the power switch is already turned on.
x
Quick Connect
Protocol:
The port may be manually entered or selected from the list.
Serial
Flow Control
DTR/DSR
RTS/CTS
XON/XOFF
Save session
Show quick connect on startup
Open in a tab
Connect
Cancel
COM3
9600
8
None
1
Port:
Baud rate:
Data bits:
Parity:
Stop bits:
Name of pipe:
NOTE:
If you perform remote access via SSH and Telnet, the admin password should have
already been changed since the simple password is potential security hazards.
