Version E1.4 EN 04/2017
BREMEN
270-1 NF
E
A++
page 22 of 25
EN
16 General warranty conditions
Warranty conditions
As the purchaser of an Exquisit appliance you are entitled to the legal guarantees
under the purchasing contract with your dealer. In addition, we grant you a warranty
under the following conditions:
Benefit duration
The warranty lasts for 24 months from the date of purchase. (Proof of purchase must
be submitted.) During the first 6 months any defects on the appliance will be
eliminated free of charge, provided that the appliance is accessible for repairs without
any special effort. In the further 18 months, the purchaser is obliged to prove that the
defect was already in existence when the appliance was delivered.
For industrial use (e.g. in hotels or canteens) or for community use by several
households, the warranty lasts for 12 months from the date of purchase. (Proof of
purchase must be submitted.) During the first 6 months any defects on the appliance
will be eliminated free of charge, provided that the appliance is accessible for repairs
without any special effort. In the further 6 months, the purchaser is obliged to prove
that the defect was already in existence when the appliance was delivered.
If a claim is made on the warranty, the warranty will not be extended for either the
appliance or for newly installed parts.
Extent of defect rectification
We will rectify all defects on the appliance that can be proven to be attributed to faulty
workmanship or material defects. Replaced parts will become our property.
The following are excluded:
Normal wear and tear, deliberate or negligent damage, damage that was caused by a
failure to comply with the user manual, improper assembly and/or installation or
connection of the appliance to the wrong mains voltage, damage due to chemical
and/or electro thermal effects or other abnormal environmental conditions, glass,
varnish or enamel damage, variations in colour and defective light bulbs. Likewise,
defects on the appliance are excluded if they are to be attributed to damage in transit.
We do not render any services if any work has been performed on the Exquisit
appliance by unauthorized persons or if parts from a third party were used without our
specific written permission. This restriction shall not apply to error-free work that was
performed by a qualified professional within our organization to adapt the appliance to
the technical safety provisions of another EU country.
Area of application
Our warranty applies to appliances that were purchased in an EU country or in
Switzerland and that are in operation in the Federal Republic of Germany, Switzerland
or Austria.
For appliances that were purchased in an EU country or in Switzerland and that were
brought to a different EU country, services will be rendered in accordance with the
warranty conditions that are customary in that country in each case. There is only an
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