32
Problem
Probable Causes
Corrections
If the washing
machine fills and
drain at the same
time.
It was placed more than 20cm o f the
drain hose in the drain outlet.
Place it at maximum of to 20 cm of drain hose in the
drain outlet.
The outlet hose water was amended.
The drain hose can not be amended. Check the
hydraulic installation of the residence.
The drain hose is too low.
Position the drain hose at a minimum height of
90cm.
Noise of water
inside the
washing machine.
Balancing system.
It is normal because your washing machine has a
balancing system with a liquid which is inside the
drum. This liquid is especially developed to not
cause damage to your washing machine.
Water doesn’t
enter in the
washing machine.
The faucet is closed.
Open the faucet.
The filter in the water inlet hose is
clogged.
Clean the filter.
No water comes out of the faucet.
Check the hydraulic system of the residence.
The inlet hose is folded or strangled.
Unfold or clear the hose.
Wrong voltage.
Check the correct voltage for your washing machine.
If softener/bleach
comes before its
time.
The maximum level was exceeded.
Do not exceed the maximum level indicated in the
dispenser.
If the softener
doesn’t exit.
Softener too dense.
Dilute softener with a little of water.
If the clothes get
stained.
Too much softener and/or soap.
Use the quantity recommended on page 25.
The water of the house is dirty.
Install a filter in the faucet.
Internal cleaning of the washing
machine wasn’t done.
Clean the washing machine as recommendations.
It was mixed clothes of different fabrics.
Separate the clothes according to the table
programs indicated on the panel, or according to
Tips and Advice.
The clothes are not adequate to wash in
the washing machine.
Check the instructions in the clothes labels. See
either the International Symbols on page 35.
There are lints in
the clothes.
It was mixed clothes of different fabrics.
Separate the clothes according to the table
programs indicated on the panel, or according to
Tips and Advice.
The lint filter is dirty.
Clean the lint filter.
If the drum
downs.
Washing machine suspension system.
It is normal the drum downs when full of clothes and
water.
If the lid does not
open.
The safety lock is activated.
The machine is in the spinning step.
Wait a few minutes to release the lid (see page 20).
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