32
Problem
Probable Causes
Corrections
If the washing
machine fills and
drain at the same time
It was placed more than 20 cm of the drain
hose in the drain outlet.
Place it at maximum of to 20 cm of drain
hose in the drain outlet.
The outlet hose water was amended.
The drain hose can not be amended.
The drain hose is too low.
Position the drain hose at a minimum height
of 90 cm.
Noise of water inside
the washing machine
Balancing system.
It is normal because your washing machine
has a balancing system with a liquid which
is inside the drum. This liquid is especially
developed to not cause damage to your
washing machine.
Water doesn’t enter in
the washing machine
The faucet is closed.
Open the faucet.
The filter in the inlet hose is clogged.
Clean the filter.
No water comes out of the faucet.
Check the hydraulic system of the
residence.
The inlet hose is folded or strangled.
Unfold or clear the hose.
If softener/bleach
comes before its time
The maximum level was exceeded.
Do not exceed the maximum level indicated
in the dispenser.
If the softener doesn’t
exit
Softener too dense.
Do not exceed the maximum level indicated
in the dispenser.
There are lint in the
clothes
It was mixed clothes of different fabrics.
Separate the clothes according to the
programs table indicated in the panel or as
Tips and Advices.
The lint filter is dirty.
Clean the lint filter.
If the clothes get
stained
Too much softener and/or soap.
Use the quantity recommended on page 28.
The water of the houser is dirty.
Install a filter in the faucet.
Internal cleaning of the washing machine
wasn’t done.
C l e a n t h e w a s h i n g m a c h i n e a s
recommendations.
It was mixed different kinds and colors
of fabric.
Separate the clothes according the kind
and colors of fabric as Tips and Advices.
The clothes are not adequate to wash in
the washing machine.
Check the instructions in the clothes labels.
See either the International Symbols on
page 35.
If the drum downs
Washing machine suspension system.
It is normal the drum downs when full of
clothes and water.
If the lid doesn’t open
Safety lock actioned, because it is in the
spinning step.
Wait some minutes to release the lid (see
page 21).
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