19
SOLUTIONS TO COMMON PROBLEMS
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Yellow buildup
of body soil on
synthetic fabrics
Agitation time too short.
•
Wash water temperature
•
too low.
Not enough detergent.
•
Soak in detergent booster or product
•
containing enzymes.
Wash in hottest water safe for fabric
•
using casual cycle.
Increase detergent.
•
Add bleach safe for fabric or treat with
•
color remover.
Select correct wash cycle.
•
Use correct amount of detergent.
•
Wash synthetics frequently using
•
hot or warm water.
Yellow or brown
rust stains
Iron or manganese in water
•
supply, water pipes, or
water heater.
To restore discolored load of whites,
•
use rust remover safe for fabric.
Do not use chlorine bleach to remove
•
rust stains. It may intensify discolor-
ation.
Use nonprecipitating water soft-
•
ener.
Before washing, run hot water for
•
a few minutes to clear lines.
Drain water heater occasionally.
•
For an ongoing problem, install
•
an iron fi lter in your water supply
system.
Residue stains /
buildup, mold or
mildew stains in
gasket
Moisture in the washer.
•
Use of non-HE detergent.
•
Overdosing detergent.
•
Overloading wash drum.
•
Leaving a wet load set in
•
washer.
Cold water washes which
•
may not completely dissolve
and remove detergents.
Perform SYSTEM CLEAN cycle
•
Scrub gasket with Comet™ Spray Gel
•
Mildew Stain Remover using brush to
remove stains.
Use only HE (high effi ciency de-
•
tergent) along with recommended
dosage.
Remove wash load immediately upon
•
cycle completion.
Run dehumidifi er in laundry
•
room.
Avoid overfi lling detergent and
•
fabric softener compartments of
dispenser.
Dry the inside of washer and
•
gasket after every run.
Residue stains
/ buildup, mold
or mildew stains
in dispenser
drawer
Moisture in the washer.
•
Use of non-HE detergent.
•
Overdosing detergent.
•
Remove dispenser drawer and wipe
•
dispenser and inserts with combina-
tion of ¾ cup liquid chlorine bleach
and one gallon hot water. Rinse well,
and repeat if necessary. Return drawer
to location. NOTE: Wear rubber of
latex gloves. Protect fl oor and clothing
from bleach damage.
Use only HE (high effi ciency de-
•
tergent) along with recommended
dosage.
Avoid overfi lling detergent and
•
fabric softener compartments of
dispenser.
Water in fold of
fl exible gasket
Result of washing and part
•
of normal operation.
At the end of each wash, dry inside
•
of gasket fold with clean dry towel all
around gasket.
Odor
Moisture in the washer.
•
Use of non-HE detergent.
•
Overdosing detergent.
•
Leaving a wet load remain
•
in washer.
Cold water washes which
•
may not completely dissolve
and remove detergents.
Perform SYSTEM CLEAN cycle.
•
At the end of each wash, dry inside of
•
gasket fold with clean, dry towel all
around gasket.
Use only HE (high effi ciency de-
•
tergent) along with recommended
dosage.
Remove wash load immediately upon
•
cycle completion.
Pour one cup liquid chlorine bleach in
•
standpipe; let remain a day and fl ush
with water.
Leave door and dispenser drawer
•
open for a few hours after use or
whenever washer is not in use.
Common Washing Problems, continued