Problem
Possible Causes
Solutions
After installation,
the unit doesn’t
work.
1. The power line and the cable connector
is not connected properly.
1. Check the power connections.
2. The wires from the switches are disconnected
or loose.
2. Make sure the wires on the switches are
connected properly.
Light works,
but motor is not
turning.
1. The motor is defective, possible seized.
1. Change the motor.
The unit is
vibrating.
1. The motor is not secure in place.
1. Tighten the motor in place.
2. Damaged blower wheel.
2. Change the blower.
3. The hood is not secured in place.
3. Check the installation of the hood.
The motor is
working, but the
lights are not.
1. Defective lamp.
1. Change the lamp.
2. The lamp is loose.
3. The wires on the light switch are loose.
3. Make sure the wires on light switch are
connected properly.
The hood is
not venting out
properly.
1. The hood might be hanging to high from the
cook top.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
2. Close all the windows and doors to eliminate
the outside wind flow.
3. Blockage in the duct opening or duct work.
3. Remove all the blocking from the duct work or
duct opening.
4. The direction of duct opening is against the
wind.
4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
5. Change the ducting to correct size.
TROUBLESHOOTING
terminal box connector.
2. Make sure the motor wire is plugged into the
2. The motor wire is not connected.
2 . Make sure the lamp is seated properly.
1 . Check installation instructions.
is vibrating.
Vent grill or
grease filter
1 . Vent grill or grease filter is loose.
1 . Make sure vent grill or grease filter is installed
correctly.
EN-1
