7
Avoid Service Checklist
Before calling for service, review this list. It may save you both time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
OCCURRENCE
SOLUTION
Freezer does not run
x
Check to ensure that freezer is not plugged into a circuit that has
ground fault interrupt. If you are unsure about the outlet, have it
checked by a certified technician.
x
Temperature control is in the OFF position. See
Setting the
Temperature Control
section.
x
Freezer may not be plugged in or plug may be loose. Be sure plug is
tightly pushed into electrical outlet.
x
House fuse has blown or circuit breaker has tripped. Check / reset
circuit breaker or replace fuse with 15 amp time delay fuse.
x
Power outage. Check house lights. Call local electric company.
Freezer runs too much or too long
x
Room or outside weather is too hot. It is normal for the freezer to work
harder under these conditions.
x
Freezer has recently been disconnected for a period of time. Freezer
requires 4 hours to cool down completely.
x
Large amounts of warm water or hot food have been stored recently.
Warm food will cause the freezer to run more until the desired
temperature is reached.
x
Door is kept open too long or too frequently. Warm air enters the
freezer every time the door is opened. Open the door less often.
x
Freezer door may be slightly open. See OCCURRENCE “Door
Problems”
x
Temperature control is set too cold. Turn the control knob to a warmer
setting. Allow several hours for the temperature to stabilize.
x
Freezer gasket is dirty, worn, cracked, or poorly fitted. Clean or
change gasket. Leaks in the door seal will cause freezer to run longer
in order to maintain desired temperature.
Temperature inside freezer is too
cold
x
Temperature control is set too cold. Turn the control to a warmer
setting. Allow several hours for the temperature to stabilize.
Temperature inside freezer is too
warm
x
Temperature control is set too warm. Turn the control to a colder
setting. Allow several hours for the temperature to stabilize.
x
Door is kept open too long or too frequently. Warm air enters the
freezer every time the door is opened. Open the door less often.
x
Freezer door may be slightly open. See OCCURRENCE “Door
Problems”
x
Large amounts of warm water or hot food have been stored recently.
Wait until the freezer has had a chance to reach its selected
temperature.
x
Freezer has recently been disconnected for a period of time. Freezer
requires 4 hours to cool down completely.
Temperature of external freezer
surface is warm
x
The exterior freezer walls can be as much as 30°F warmer than room
temperature. This is normal while the compressor works to transfer
heat from inside the freezer cabinet.
