9
Avoid Service Checklist
Before calling for service, review this list. It may save you both time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
Check to ensure that freezer is not plugged into a circuit that has ground fault interrupt. If
you are unsure about the outlet, have it checked by a certified technician.
Temperature control is in the OFF position. See
Setting the Temperature Control
Section.
Freezer may not be plugged in, or plug may be loose. Be sure plug is tightly pushed into
electrical outlet.
House fuse has blown, or circuit breaker has tripped. Check/reset circuit breaker, or replace
fuse with 15 amp. time delay fuse.
Power outage. Check house lights. Call local electric company.
Room or outside weather is hot. It is normal for the freezer to work harder under these
conditions.
Freezer had recently been disconnected for a period of time. Freezer requires 4 hours to cool
down completely.
Large amounts of warm or hot food have been stored recently. Warm food will cause the
freezer to run more until the desired temperature is reached.
Door is kept open too long or too frequently. Warm air enters the freezer every time the door
is opened. Open the door less often.
Freezer door may be slightly open. See Occurrence “Door Problems.”
Temperature control is set too cold. Turn the control knob to a warmer setting. Allow several
hours for the temperature to stabilize.
Freezer gasket is dirty, worn, cracked, or poorly fitted. Clean or change gasket. Leaks in the
door seal will cause freezer to run longer in order to maintain desired temperature.
Temperature control is set too cold. Turn the control to a warmer setting. Allow several hours
for the temperature to stabilize.
Temperature control is set too warm. Turn the control to a colder setting. Allow several hours
for the temperature to stabilize.
Door is kept open too long or is opened too frequently. Warm air enters the freezer every time
the door is opened. Open the door less often.
Door may be open slightly. See Occurrence section “Door Problems.”
Large amounts of warm or hot food might have been stored recently. Wait until the freezer
has had a chance to reach its selected temperature.
Freezer has recently been disconnected for a period of time. Freezer requires 4 hours to cool
down completely.
The exterior freezer walls can be as much as 30°F warmer than room temperature. This is
normal while the compressor works to transfer heat from inside the freezer cabinet.
Modern freezers have increased storage capacity and more even temperatures. They require
a high efficiency compressor. When the surrounding noise level is low, you might hear the
compressor running while it cools the interior.
Freezer operates at higher pressures during the start of the ON cycle. This is normal. Sound
will level off or disappear as freezer continues to run.
Metal parts undergo expansion and contraction, as in hot water pipes. This is normal. Sound
will level off or disappear as freezer continues to run.
FREEZER DOES NOT RUN
OCCURRENCE
SOLUTION
Freezer runs too much or too long.
Temperatures inside the freezer are
too cold.
Temperatures inside the freezer are too
warm.
Temperature of external freezer
surface is warm.
SOUND AND NOISE
Louder sound levels whenever
freezer is on.
Louder sound levels when compressor
comes on.
Popping or cracking sound when
compressor comes on.
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