5
Troubleshooting
Problem
Possible Solution
Unit does not work / does not heat
·
Check if the unit is plugged in the power outlet.
·
Check if the unit is in Standby mode. If so, turn
the unit ON.
·
Check if the heat is turned OFF.
·
Check for safety cut-off operation.
No flame effect
·
Check if the unit is plugged in the power outlet.
·
Check if the unit is in Standby mode. Turn the
unit ON.
Replacing the Light Bulb
This fireplace consists of 2 bulbs (E-12, 40W) that illuminate a flame effect. The light bulbs need
to be replaced if you notice a dark section of the flame or when the flames lose clarity.
Warning
- Always disconnect from the power outlet before removing bulbs to reduce the risk of
fire, electric shock or damage to property.
Warning
- The bulb reaches high temperatures during operation. Allow it to cool down before
replacing it.
Access the bulb panel located on the rear panel of the fireplace (see below figure).