24
SOLUTIONS TO COMMON PROBLEMS
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Residue stains /
buildup, mold or
mildew stains in
gasket
• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Overloading wash drum.
• Leaving a wet load set in
washer.
• Cold water washes which
may not completely dissolve
and remove detergents.
• Perform SYSTEM CLEAN
cycle
• Scrub gasket with Comet™
Spray Gel Mildew Stain
Remover using brush to
remove stains.
• Use only HE (high effi ciency
detergent) along with rec-
ommended dosage.
• Remove wash load immedi-
ately upon cycle completion.
• Run dehumidifi er in laundry
room.
• Avoid overfi lling detergent
and fabric softener compart-
ments of dispenser.
• Dry the inside of washer
and gasket after every run.
Residue stains
/ buildup, mold
or mildew stains
in dispenser
drawer
• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Remove dispenser drawer
and wipe dispenser and
inserts with combination of
¾ cup liquid chlorine bleach
and one gallon hot water.
Rinse well, and repeat if
necessary. Return drawer to
location. NOTE: Wear rub-
ber of latex gloves. Protect
fl oor and clothing from
bleach damage.
• Use only HE (high effi ciency
detergent) along with rec-
ommended dosage.
• Avoid overfi lling detergent
and fabric softener compart-
ments of dispenser.
Water in fold of
fl exible gasket
• Result of washing and part
of normal operation.
• At the end of each wash,
dry inside of gasket fold
with clean dry towel all
around gasket.
Odor
• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Leaving a wet load remain
in washer.
• Cold water washes which
may not completely dissolve
and remove detergents.
• Perform SYSTEM CLEAN
cycle.
• At the end of each wash,
dry inside of gasket fold
with clean, dry towel all
around gasket.
• Use only HE (high effi ciency
detergent) along with rec-
ommended dosage.
• Remove wash load immedi-
ately upon cycle completion.
• Pour one cup liquid chlorine
bleach in standpipe; let
remain a day and fl ush with
water.
• Leave door and dispenser
drawer open for a few
hours after use or whenever
washer is not in use.
Common Washing Problems, continued
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