30
BEFORE YOU CALL
CONCERN
CAUSE
SOLUTION
DISPENSER (Ice & Water) (Continued)
Water has an
odd taste and/
or odor.
•
Water has not been
dispensed for an
extended period of time.
•
Unit not properly connected
to cold water line.
•
Draw and discard 10-12 glasses of water
to freshen the supply.
•
Connect unit to cold water line that
supplies water to the kitchen faucet.
Water pressure
is extremely
low.
•
Cut-off and cut-on
pressures are too low
(well systems only).
•
Reverse osmosis system
is in regenerative phase.
•
Have someone turn up the cut-off and cut-
on pressure on the water pump
system (well systems only).
•
It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
Water not cold
enough.
•
As warmer tap water goes
through the filter and
enters the water tank the
chilled water is pushed
through to the dispenser.
Once the chilled water is
used up it will take several
hours to bring the freshly
replaced water to a cooler
temperature.
•
Add ice to cup or container before
dispensing water.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
•
Door was closed too
hard, causing other door
to open slightly.
•
Refrigerator is not level.
It rocks on the floor
when moved slightly.
•
Refrigerator is touching
a wall or cabinet.
•
Close both doors gently.
• Ensure floor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping floor.
• Ensure floor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping floor.
Drawers are
difficult to
move.
•
Food is touching shelf
on top of drawer.
•
Track that drawers slide
on is dirty.
•
Remove top layer of items in drawer.
•
Ensure drawer is properly installed on track.
•
Clean drawer, rollers, and track. See Care
& Cleaning.
RUNNING OF REFRIGERATOR
Compressor
does not run.
•
Freezer control is set to
“OF” or “0”.
•
Refrigerator is in defrost
cycle.
•
Plug at electrical outlet
is disconnected.
•
House fuse blown or
tripped circuit breaker.
•
Power outage.
•
Set freezer control.
•
This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
•
Ensure plug is tightly pushed into outlet.
•
Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
•
Check house lights. Call local electric
company.
