EN
19
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
The air fryer does not work
The appliance is not plugged in.
Put the mains plug in an earthed wall socket.
You have not set the timer.
Turn the timer knob to the required preparation time to switch on the appliance.
The pan is not put into the appliance properly.
Slide the pan into the appliance properly.
The overheating protection is turned on.
Use a pointed object to press the RESET button at the bottom of the appliance.
The ingredients fried with the air fryer are not done.
The amount of ingredients in the basket is too big.
Put smaller batches of ingredients in the basket. Smaller batches are fried more
evenly.
The set temperature is too low.
Turn the temperature control knob to the required temperature setting (see
section ‘settings’ in chapter ‘Using the appliance’).
The preparation time is too short.
Turn the timer knob to the required preparation time (see section ‘Settings’ in
chapter’ Using the appliance’).
The ingredients are fried unevenly in the air fryer.
Certain types of ingredients need to be shaken halfway through
the preparation time.
Ingredients that lie on top of or across each other (e.g.fries) need to be shaken
halfway through the preparation time. See section‘Settings’ in chapter ‘Using
the appliance’.
Fried snacks are not crispy when they come out of the
air fryer.
You used a type of snacks meant to be prepared in a traditional
deep fryer.
Use oven snacks or lightly brush some oil onto the snacks for a crispier result.
I cannot slide the pan into the appliance properly.
There are too much ingredients in the basket.
Do not fill the basket beyond the MAX indication.
The basket is not placed in the pan correctly.
Push the basket down into the pan until you hear a click.
White smoke comes out of the appliance.
You are preparing greasy ingredients.
When you fry greasy ingredients in the air fryer, a large amount of oil will leak
into the pan. The oil produces white smoke and the pan may heat up more than
usual. This does not affect the appliance or the end result.
The pan still contains grease residues from previous use.
White smoke is caused by grease heating up in the pan . make sure you clean
the pan properly after each use.
Fresh fries are fried unevenly in the air fryer.
You did not use the right potato type.
Use fresh potatoes and make sure they stay firm during frying
You did not rinse the potato sticks properly before you fried them. Rinse the potato sticks properly to remove starch from the outside of the sticks.
Fresh fries are not crispy when they come out of the
air fryer.
The crispiness of the fries depends on the amount of oil and
water in the fries.
Make sure you dry the potato sticks properly before you add the oil.
Cut the potato sticks smaller for a crispier result.
Add slightly more oil for a crispier result.
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