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8. Warranty
We offer a guarantee on all systems for a period of 12 months. During this time,
friendlyway
customer
support is available to you daily from 9 a.m. till 5 p.m. We will be happy to assist you with any questions and
problems.
You can reach us on our hotline at 1-800 374 36 35 (only in Germany) or at +49 (0) 89 / 95 97 91-500 or by
e-mail at
We offer telephone support for troubleshooting and error correction. Repairs take place in our facility. If you
require on-site assistance, travel costs will be billed according to the distance involved.
