2
Troubleshooting Kit
Help message H1 = battery flat
•
Change the batteries (ensure that both of
the batteries are changed).
•
Ensure that both of the batteries are
inserted correctly (make sure the “+”
and “-” symbols on the batteries match
the “+” and “-” symbols on the compartment.
Help message H2 = battery low
•
Replace/recharge both of the batteries.
Help message H3 = coil error
•
Check that the coil is fully inserted
in the socket.
•
Check that the coil is correctly
located above the Implant.
•
Check for cable damage.
Help message H4 = sound/stimulation error
•
Check using the lapel microphone
(refer to lapel microphone section, below).
•
Change the processing unit (use backup processing unit).
•
Contact the child’s cochlear implant clinician.
Help message H5 = MAP corrupt
•
Try your other backup system.
•
Contact the child’s cochlear implant clinician.
+
+
Battery full
Battery low
Battery flat
