15
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES
AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE
ORIGINAL END USER THAT FOR A PERIOD OF ONE (1)
YEAR FROM THE ORIGINAL DATE OF PURCHASE AS EVI-
DENCED BY A COPY OF YOUR RECEIPT, YOUR FRANK-
LIN PRODUCT SHALL BE FREE FROM DEFECTS IN
MATERIALS AND WORKMANSHIP. THIS LIMITED WAR-
RANTY DOES NOT INCLUDE DAMAGE DUE TO ACTS OF
GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFI-
CATION, UNSUITABLE ENVIRONMENT OR IMPROPER
MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY
OF FRANKLIN, AND YOUR EXCLUSIVE REMEDY UNDER
THIS LIMITED WARRANTY, WILL BE REPAIR OR RE-
PLACEMENT WITH THE SAME OR AN EQUIVALENT
PRODUCT OF THE DEFECTIVE PORTION OF THE PROD-
UCT, AT THE SOLE OPTION OF FRANKLIN IF IT DETER-
MINES THAT THE PRODUCT WAS DEFECTIVE AND THE
DEFECTS AROSE WITHIN THE DURATION OF THE LIM-
ITED WARRANTY. THIS REMEDY IS YOUR EXCLUSIVE
REMEDY FOR BREACH OF THIS WARRANTY. THIS WAR-
RANTY GIVES YOU CERTAIN RIGHTS; YOU MAY ALSO
HAVE OTHER LEGISLATED RIGHTS THAT MAY VARY
FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF
LIABILITY. EXCEPT FOR THE LIMITED WARRANTIES EX-
PRESSLY RECITED ABOVE, THIS FRANKLIN IS PRO-
VIDED ON AN “AS IS” BASIS, WITHOUT ANY OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABLE QUALITY, MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING
BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF
DEALING. THIS WARRANTY APPLIES ONLY TO PROD-
UCTS MANUFACTURED BY FRANKLIN AND DOES NOT
INCLUDE BATTERIES, CORROSION OF BATTERY CON-
TACTS OR ANY OTHER DAMAGE CAUSED BY BATTER-
IES. NEITHER FRANKLIN NOR OUR DEALERS OR
SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU OR
ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, IN-
CIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS
OF REVENUE OR PROFIT, LOST OR DAMAGED DATA OR
OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR THEY ARE OTHERWISE FORESEEABLE.
WE ARE ALSO NOT RESPONSIBLE FOR CLAIMS BY A
THIRD PARTY. OUR MAXIMUM AGGREGATE LIABILITY
TO YOU, AND THAT OF OUR DEALERS AND SUPPLIERS,
SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR
THE FRANKLIN PRODUCT AS EVIDENCED BY YOUR
PURCHASE RECEIPT. YOU ACKNOWLEDGE THAT THIS IS
A REASONABLE ALLOCATION OF RISK. SOME STATES/
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF LIABILITY FOR CONSEQUENTIAL OR INCI-
DENTAL DAMAGES, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. IF THE LAWS OF THE RELEVANT
JURISDICTION DO NOT PERMIT FULL WAIVER OF IM-
PLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY GRANTED
HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DE-
FECT, YOU MUST CALL FRANKLIN’S CUSTOMER SER-
VICE DESK, 1-800-266-5626, TO REQUEST A RETURN
MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BE-
FORE RETURNING THE PRODUCT (TRANSPORTATION
CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE IN-
CLUDE A NOTE WITH THE RMA, YOUR NAME, ADDRESS,
TELEPHONE NUMBER, A BRIEF DESCRIPTION OF THE
DEFECT AND A COPY OF YOUR SALES RECEIPT AS
PROOF OF YOUR ORIGINAL DATE OF PURCHASE. YOU
MUST ALSO WRITE THE RMA PROMINENTLY ON THE
PACKAGE IF YOU RETURN THE PRODUCT, OTHERWISE
THERE MAY BE A LENGTHY DELAY IN THE PROCESSING
OF YOUR RETURN. WE STRONGLY RECOMMEND USING
A TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR
YOUR RETURN.
Limited Warranty
(U.S. only)
