LIMITED WARRANTY, DISCLAIMER OF WARRANTIES
AND LIMITED REMEDY
(A) LIMITED WARRANTY
. FRANKLIN WARRANTS TO THE
ORIGINAL END USER THAT FOR A PERIOD OF ONE (1) YEAR
FROM THE ORIGINAL DATE OF PURCHASE AS EVIDENCED BY
A COPY OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT
SHALL BE FREE FROM DEFECTS IN MATERIALS AND WORK-
MANSHIP. THIS LIMITED WARRANTY DOES NOT INCLUDE
DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE,
ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE ENVIRON-
MENT OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION
AND LIABILITY OF FRANKLIN, AND YOUR EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY, WILL BE REPAIR OR
REPLACEMENT WITH THE SAME OR AN EQUIVALENT PROD-
UCT OF THE DEFECTIVE PORTION OF THE PRODUCT, AT THE
SOLE OPTION OF FRANKLIN IF IT DETERMINES THAT THE
PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE WITH-
IN THE DURATION OF THE LIMITED WARRANTY. THIS REMEDY
IS YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WAR-
RANTY. THIS WARRANTY GIVES YOU CERTAIN RIGHTS; YOU
MAY ALSO HAVE OTHER LEGISLATED RIGHTS THAT MAY
VARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION
OF LIABILITY
. EXCEPT FOR THE LIMITED WARRANTIES
EXPRESSLY RECITED ABOVE, THIS FRANKLIN IS PROVIDED
ON AN “AS IS” BASIS, WITHOUT ANY OTHER WARRANTIES
OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF
TRADE, OR COURSE OF DEALING. THIS WARRANTY APPLIES
ONLY TO PRODUCTS MANUFACTURED BY FRANKLIN AND
DOES NOT INCLUDE BATTERIES, CORROSION OF BATTERY
CONTACTS OR ANY OTHER DAMAGE CAUSED BY BATTERIES.
NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS
SHALL HAVE ANY LIABILITY TO YOU OR ANY OTHER PERSON
OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT
NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOST OR
DAMAGED DATA OR OTHER COMMERCIAL OR ECONOMIC
LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, OR THEY ARE OTHERWISE FORESEE-
ABLE. WE ARE ALSO NOT RESPONSIBLE FOR CLAIMS BY A
THIRD PARTY. OUR MAXIMUM AGGREGATE LIABILITY TO YOU,
AND THAT OF OUR DEALERS AND SUPPLIERS, SHALL NOT
EXCEED THE AMOUNT PAID BY YOU FOR THE FRANKLIN
PRODUCT AS EVIDENCED BY YOUR PURCHASE RECEIPT.
YOU ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCA-
TION OF RISK. SOME STATES/COUNTRIES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSE-
QUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITA-
TION MAY NOT APPLY TO YOU. IF THE LAWS OF THE RELE-
VANT JURISDICTION DO NOT PERMIT FULL WAIVER OF
IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURA-
TION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE:
UPON DISCOVERING A
DEFECT, YOU MUST CALL FRANKLIN’S CUSTOMER SERVICE
DESK, 1-800-266-5626, TO REQUEST A RETURN MERCHAN-
DISE AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURN-
ING THE PRODUCT (TRANSPORTATION CHARGES PREPAID)
TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A
NOTE WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE
NUMBER, A BRIEF DESCRIPTION OF THE DEFECT AND A
COPY OF YOUR SALES RECEIPT AS PROOF OF YOUR ORIGI-
NAL DATE OF PURCHASE. YOU MUST ALSO WRITE THE RMA
PROMINENTLY ON THE PACKAGE IF YOU RETURN THE PROD-
UCT, OTHERWISE THERE MAY BE A LENGTHY DELAY IN THE
PROCESSING OF YOUR RETURN. WE STRONGLY RECOM-
MEND USING A TRACKABLE FORM OF DELIVERY TO
FRANKLIN FOR YOUR RETURN.
Limited Warranty (U.S. only)
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