11
SECTION VI. TROUBLE SHOOTING GUIDE
Problem
Possible Cause
Solution
Low quantity of Product
Water from Treatment
System or Low Pressure
at the Dispensing Faucet
Feed Water Saddle Valve is
plugged or closed.
Open Valve or unclog.
Clogged filter.
Replace filter.
Low water pressure
Feed Water pressure must be
above 20 psig.
The Shut-
off Meter reads “0”
Replace cartridge & reset Shut-off
valve.
The INLET ball valve is closed.
Open valve.
Faucet leaks or drips
Leaks from base of the delivery
tube.
Replace faucet.
Heavy metal contaminant
level exceeds EPA MCL
Influent water quality pre-
requisites have not been met.
HMRC10 cartridge capacity has
been exhausted.
Install required pre-treatment
equipment.
Note the number of gallons that
have been used since the cartridge
was installed. Replace the
cartridge. Set the number of gallons
to an amount lower than the number
of gallons noted previously.
Fitting leaks in general
Close the Feed Water Saddle Valve or ball valve and relieve pressure
before disconnecting any tubing or replacing any fitting. Before replacing
a fitting, re
–cut the tubing and re–insert into the fitting to see if that solves
the leak. If pipe threads are leaking, remove and re-tape with Teflon tape.
