WA R RA N T Y
RESIDENTIAL
WA R RA N T Y
COMMERCIAL
Frankford offers 9 oz. marine grade solution dyed acrylic fabric
from several mills, including Sunbrella
®
, Outdura, and Recasens
®
.
All marine grade acrylic fabrics we use carry a warranty of 10
years from the original date of purchase. All upholstery grade
fabrics we use carry a warranty of 5 years from the original date
of purchase.
The warranty protects against the loss of characteristics,
rot, mildew, and colorfastness typical in normal atmospheric
conditions. The product must be properly installed, maintained,
and under normal use and environment.
This warranty does not cover damage caused by contact with
foreign objects, abuse, negligence, vandalism, burns of any
kind, improper cleaning techniques, normal wear, perforations,
weather soiling, environmental pollution stains, natural
disasters, or acts of nature. Damage caused by the storage
method or location used by clients is not covered.
DISCLAIMER:
When opening and closing the umbrella, the
user must be sure all fabric is pulled away from the ribs to
prevent unnecessary rubbing of the fabric against the frame or
hardware. This could result in premature wearing or holes in the
fabric. Damage of this nature is not covered under warranty.
The warranty, if applicable, does not cover labor, frames,
systems, and installation supplied by the dealer or reseller.
Replacement fabric canopy is covered for the time remaining
in the original warranty and does not activate a new 10-year, or
5-year warranty.
10YR WARRANTY
Frankford warrants the crank mechanisms for a period of 5
years from the original date of purchase. This warranty includes
manufacturer defects of crank handles, crank axles and spindle.
Frankford warrants the frame structure for a period of 5 years
from the original date of purchase. This warranty includes
manufacturer defects to the notch, runner, mast, skeletal
structure and telescoping mast. This warranty does not include
damages sustained to this due to improper securing of hinged
spigot.
5YR WARRANTY
Frankford warrants all powder coat and anodized finishes for
aluminum masts a period of 3 years from the original date of
purchase. This warranty includes chipping, peeling, flaking,
bubbling, and fading of the powder coat and anodized finishes
on the aluminum masts only.
3YR FINISH WARRANTY
Frankford warrants all UMBRELLA BASES for a period of one (1)
year from the original date of purchase.
DISCLAIMER:
This warranty covers manufacturing defects
only. It does not cover breakage due to contact with foreign
objects, chipping of the finishes, crumbling of concrete, or any
damage associated with transporting the base.
1YR WARRANTY
Rust is a natural part of the aging process for all steel and iron-
based materials, therefore it is not considered a defect and is not
covered under any Frankford Umbrellas’ warranties. Steel bases
and mounts are designed to require minimum maintenance and
should be kept clean and well maintained.
RUST DISCLAIMER
Frankford Umbrellas’ warranties do not cover damage to any
umbrellas or umbrella bases related to extreme weather, abuse,
misuse, or any damage that occurs as a result of contact with
the ground or any other foreign object due to sudden and severe
weather events or other extreme acts of nature.
Frankford Umbrellas’ warranties are only applicable to products
that are properly secured to Frankford bases or anchoring
systems equal to or greater than recommended by Frankford.
Failure to properly secure Frankford umbrellas to Frankford
bases equal to or greater than recommended will void all
warranties.
If warrantable damage occurs, Frankford will refinish, replace or
repair any item in this category at its own discretion.
GENERAL DISCLAIMER
Frankford offers 9 oz. marine grade solution dyed acrylic fabric
from several mills, including Sunbrella
®
, Outdura, and Recasens
®
.
All marine grade acrylic fabrics we use carry a warranty of 7
years from the original date of purchase. All upholstery grade
fabrics we use carry a warranty of 5 years from the original date
of purchase.
The warranty protects against the loss of characteristics,
rot, mildew, and colorfastness typical in normal atmospheric
conditions. The product must be properly installed, maintained,
and under normal use and environment.
This warranty does not cover damage caused by contact with
foreign objects, abuse, negligence, vandalism, burns of any
kind, improper cleaning techniques, normal wear, perforations,
weather soiling, environmental pollution stains, natural
disasters, or acts of nature. Damage caused by the storage
method or location used by clients is not covered.
DISCLAIMER:
When opening and closing the umbrella, the
user must be sure all fabric is pulled away from the ribs to
prevent unnecessary rubbing of the fabric against the frame or
hardware. This could result in premature wearing or holes in the
fabric. Damage of this nature is not covered under warranty.
The warranty, if applicable, does not cover labor, frames,
systems, and installation supplied by the dealer or reseller.
Replacement fabric canopy is covered for the time remaining
in the original warranty and does not activate a new 7-year, or
5-year warranty.
7YR WARRANTY
Frankford warrants the crank mechanisms for a period of 3
years from the original date of purchase. This warranty includes
manufacturer defects of crank handles, crank axles and spindle.
Frankford warrants the frame structure for a period of 3 years
from the original date of purchase. This warranty includes
manufacturer defects to the notch, runner, mast, skeletal
structure and telescoping mast. This warranty does not include
damages sustained to this due to improper securing of hinged
spigot.
3YR WARRANTY
Frankford warrants all powder coat and anodized finishes for
aluminum masts a period of 3 years from the original date of
purchase. This warranty includes chipping, peeling, flaking,
bubbling, and fading of the powder coat and anodized finishes
on the aluminum masts only.
3YR FINISH WARRANTY
Frankford warrants all UMBRELLA BASES for a period of one (1)
year from the original date of purchase.
DISCLAIMER:
This warranty covers manufacturing defects
only. It does not cover breakage due to contact with foreign
objects, chipping of the finishes, crumbling of concrete, or any
damage associated with transporting the base.
1YR WARRANTY
Rust is a natural part of the aging process for all steel and
iron-based materials, therefore it is not considered a defect
and is not covered under any Frankford Umbrellas’ warranties.
Steel bases and mounts are designed to require minimum
maintenance and should be kept clean and well maintained.
RUST DISCLAIMER
Frankford Umbrellas’ warranties do not cover damage to any
umbrellas or umbrella bases related to extreme weather, abuse,
misuse, or any damage that occurs as a result of contact with
the ground or any other foreign object due to sudden and
severe weather events or other extreme acts of nature.
Frankford Umbrellas’ warranties are only applicable to products
that are properly secured to Frankford bases or anchoring
systems equal to or greater than recommended by Frankford.
Failure to properly secure Frankford umbrellas to Frankford
bases equal to or greater than recommended will void all
warranties.
If warrantable damage occurs, Frankford will refinish, replace or
repair any item in this category at its own discretion.
GENERAL DISCLAIMER
19
20
