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Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the pan
bottoms' characteristics (for example, when the bottoms are made from
different layers of material or are irregular).
These noises may vary according to the type of cookware used, and to the
amount of food, it contains and are not the symptom of something wrong.
SOUNDS PRODUCED DURING OPERATION
TROUBLESHOOTING
• Check that the electricity supply has not been shut off.
• If you are unable to turn the hob off after using it, disconnect it from the
power supply.
• If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
Please note: The presence of water, liquid spilled from pots or any objects
resting on any of the hob buttons can accidentally activate or deactivate
the control panel lock function.
SUPPORT
DISPLAY CODE
DESCRIPTION
POSSIBLE CAUSES
SOLUTION
F0E1
Cookware is detected, but it is not
compatible with the requested
operation.
The cookware is not well positioned on
the cooking zone or is not compatible
with one or more cooking zones.
Press the On/Off button twice to remove
the F0E1 code and restore the cooking
zone's functionality. Then, try to use the
cookware with a different cooking zone or
use different cookware.
F0E7
Wrong power cord connection.
The power supply connection is not
exactly as indicated in the “ELECTRICAL
CONNECTION“ paragraph.
Adjust the power supply connection
according to the “ELECTRICAL
CONNECTION“ paragraph.
F0EA
The control panel switches off because
of excessively high temperatures.
The internal temperature of electronic
parts is too high.
Wait for the hob to cool down before using
it again.
F0E2, F0E4, F0E6,
F0E8, F0EC, F1E1,
F6E1, F7E5, F7E6
Disconnect the hob from the power supply.
Wait a few seconds, then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
d E
[when the hob is off]
The hob does not switch heat up.
The functions do not come on.
DEMO MODE on.
Follow the instructions in the “DEMO
MODE“ paragraph.
e.g.
:
The hob does not allow a special
function to be activated.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
See paragraph “Power management“.
e.g.
[Power level lower than
level requested]
The hob automatically sets a minimum
power level to ensure that the cooking
zone can be used.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
See paragraph “Power management“.
In the event of any operation problems, contact a Franke Technical Service
Centre.
Never use the services of unauthorized technicians.
When contacting the customer service, please provide the following
information:
– type of fault
– appliance model (Art.)
– serial number (S.N.)
This information is given on the data plate. The data plate is attached on
the bottom side.
You must also have proof of purchase if you‘re still within the warranty
period.
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXX
Mod.: XXX
01
XXXX XXX XXXXX
XX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
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