EN
13
001
In the event of any operation problems, contact a Franke
Technical Service Centre�
Never use the services of unauthorized technicians�
Specify:
- the type of fault
- the appliance model (art�/Code)
- the serial number (S�N�) on the rating plate, located
on the right hand edge of the oven cavity (visible
when the oven door is open)�
When contacting our
Service Centre, please
state the codes provided
on your product's
identification plate�
XXX/XXX
XXXXXXXXXXXX
XXXXXXXXXXXX
SUPPORT
INTERIOR AND EXTERIOR SURFACES
• Clean the surfaces with a damp microfibre cloth�
If they are very dirty, add a few drops of pH-neutral
detergent� Finish off with a dry cloth�
• Clean the glass in the door with a suitable liquid
detergent�
• At regular intervals, or in case of spills, remove the
turntable and its support to clean the bottom of the
oven, removing all food residue�
• The grill does not need to be cleaned as the intense
heat burns away any dirt� Use this function on a
regular basis�
ACCESSORIES
All accessories are dishwasher safe� For stubborn dirt,
rub gently with a cloth� Always leave the accessories
to cool down before cleaning�
Make sure that the appliance has cooled down
before carrying out any maintenance or cleaning.
Do not use steam cleaners.
Do not use wire wool, abrasive scourers or abrasive/
corrosive cleaning agents, as these could damage
the surfaces of the appliance.
Problem
Possible cause
Solution
The oven is not working�
Power cut.
Disconnection from the
mains.
Check for the presence of mains electrical power
and whether the oven is connected to the
electricity supply. Turn off the oven and restart it to
see if the fault persists.
The oven makes noises, even
when it is switched off�
Cooling fan active.
Open the door or wait until the cooling process has
finished.
The display shows the letter “F”
followed by a number�
Software fault.
Contact you nearest Client After-sales Service
Centre and state the number following the letter
“F”.
TROUBLESHOOTING
CLEANING AND MAINTENANCE
