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14
What to do if...
Possible reasons
Solutions
The control panel
is switched off, the
appliance does not
work�
The appliance may be in
On / Stand-by mode�
There may be an appliance
power supply problem�
Turn the appliance on pressing the On/Stand-by
button� Check that:
• there is not a power outage;
• the plug is properly inserted in the power socket
and the mains double-pole switch (if present) is in
the correct position (i�e� allows the appliance to be
powered);
• the household electrical system protection devices
are efficient;
• the power cable is not damaged�
The inside light does
not work�
The light may need to be
replace�
Models with LED lights: contact the authorised
Technical Assistance Service�
The appliance may be in
On / Stand-by mode�
Turn the appliance on by briefly pressing the
button (see On/Stand-by function)�
The temperature
inside the
compartments is not
low enough�
There could be various causes
(see “Solutions”)�
Check that:
• the doors close properly;
• the appliance is not installed near a heat source;
• the set temperature is adequate;
• the circulation of air through the ventilation grilles
on the base of the appliance is not obstructed�
There is water on
the bottom of
the refrigerator
compartment�
The defrost water drain is
blocked�
Clean the defrosting water drain (see section
“Cleaning and Maintenance")�
The front edge of the
appliance, at the door
striker seal, is hot�
This is not a defect� It prevents
condensation from forming�
No solution is necessary�
The red
icon is
flashing and a sound
signal is activated
Door open alarm
It is activated when the
refrigerator and/or freezer
compartments door remains
open for a prolonged period of
time�
To turn the sound signal off, close the open door of
the product�
The red
icon is
flashing, a sound
signal is activated
and the icon is
activated�
Blackout alarm
This activates when there is a
prolonged interruption to the
power supply which has caused
an increase in temperature in
the freezer compartment�
Note: until the blackout alarm
is deactivated, you cannot set
a different temperature for the
product.
Before turning off the sound signal, it is recommended
that you pay attention to the temperature shown on
the temperature display, corresponding to the highest
temperature reached in the freezer compartment
during the power cut� To turn the sound signal off,
briefly press the “Turn off sound alarm” button�
After pressing the button, the temperature display
will again show the temperature set� If the freezer
compartment has not yet reached the optimal
temperature for the preservation of the food, the
freezer compartment temperature alarm may activate
(see freezer compartment temperature alarm)� Check
the condition of the food before consuming it�
TROUBLESHOOTING
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