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17. Troubleshooting
If you cannot rectify a fault or if it is not in the list, please contact our customer
service department.
18. Spare parts
Fault
Cause
Remedy
Water does not flow
– Water supply closed
➯
Restore it
– Mixer insert faulty
➯
Replace it
Water flows continu-
ously
– Mixer insert faulty
➯
Replace it
Water volume too low
– Aerator calcified
➯
Clean it
– Supply pressure too low
➯
Check it
– Dirty filters/non-return valves
➯
Clean it
– Water supply not fully open
➯
Open it
Water too hot
– Temperature limit set incorrectly or
not set
➯
Set it
– Cold water supply cut off
➯
Open it
– Filter/non-return valve in cold-water
connection faulty
➯
Replace it
Water too cold
– Temperature limit set incorrectly or
not set
➯
Set it
– Filter/non-return valve in hot-water
connection faulty
➯
Replace it
– Hot water flow blocked
➯
Open it
Description
Order No.
1 Lever cap . . . . . . . . . . . . . . . . . . . 2030024328
2 Housing cover . . . . . . . . . . . . . . . . 2030010039
3 Mixer insert complete . . . . . . . . . . 2030017123
4 Aerator (VPE 10x) . . . . . . . . . . . . . 2000103924
5 Guide socket complete . . . . . . . . . 2030023924
6 Filters (VPE 10x) . . . . . . . . . . . . . . 2000104702
Accessories
Order No.
7 Special wrench . . . . . . . . . . . . . . . 2000111097