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Fractal Design

Newton Series

Troubleshooting

Computer does not start

Open the computer case and check if the standby LED on the motherboard is lit.

Note: 

The LED can be in various shapes and in different positions on the motherboard – refer to the 

motherboard manual for more details.

Motherboard LED is ON

In this case, the PSU is supplying the motherboard with standby power. Several common 

issues can cause it not to turn on, please check the following before returning the PSU to the 

reseller:

1. 

Ensure that the ATX12V cable or cables are connected correctly – consult the mother-

board manual for more details.

2.  Ensure that the case’s power button cable is correctly connected to the motherboard – 

consult the motherboard manual for more details. 

As an alternative, connect the two “Power Button” pins on the motherboard to the reset button 

cable from the case, then push the reset button. This will confirm whether or not the case’s power 

button is working correctly.

3. 

Disconnect all non-essential devices. Leave the PSU connected to the CPU, system 

memory (RAM), CPU cooling and motherboard.  

 

If the computer starts in this configuration, reconnect the other components one by one 

to identify the faulty device. 

4. 

If possible, connect the PSU to a different set of essential devices to confirm it is faulty.

Motherboard LED is OFF

In this case, the motherboard could be faulty, or not supplied with standby power from the 

PSU. Please check the following before assuming that the PSU is faulty and returning it to 

the reseller:

1.  Ensure that the main power cord is connected to both the PSU and to a live power 

source. Check the power outlet with another electric device, such as a lamp, to ensure 

that it provides power.

2. 

Ensure that the switch on the back of the PSU is in the ON position (marked “I”). 

3. 

Disconnect and reconnect the ATX power cables attached to the motherboard.

4. 

If possible, connect the PSU to a different motherboard, to confirm whether the PSU or 

the motherboard is faulty.

Computer powers on but then immediately turns off 

Refer to the same troubleshooting steps as for the “Motherboard LED is ON” section above.

Power supply is noisy

All Fractal Design power supplies have been developed with low noise levels as a high prior

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ity. However, PSUs are typically never completely silent. PSU noise should be barely percep

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tible with the computer case closed.

Mechanical noise / Fan noise

All fans generally get louder with time and wear. This is not a cause for a typical warranty 

claim. If the fan is excessively noisy on a brand new power supply, please contact the re

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seller.

NOTE: 

Over time dust can accumulate on the fan grill, and produce excessive noise – clear the accu-

mulation using a can of compressed air.

Electrical noise / humming / coil whine

Typically, electrical noise is caused by minor incompatibility issues between components, 

such as between the power supply and the VRM modules on a graphics card. This noise 

may only occur at certain load combinations, and can therefore often be avoided by making 

slight changes to the power load. 

Please try altering the following settings before returning your power supply to your reseller:

• 

Power saving features of the CPU and motherboard, such as C1E (Enhanced Halt 

State) and EIST (Enhanced Intel SpeedStep® Technology) – refer to the motherboard 

manual for more details on which features the motherboard supports and how to change 

their settings

• 

Graphics card driver options, including the “vsync” option – refer to the graphics card 

manual for instructions on how to changes these settings.

If the noise level is not reduced after adjusting power load settings, Fractal Design considers 

loud electrical noise an acceptable cause for a warranty claim.

Fan does not spin

Fractal Design Newton R3 Series PSUs are extremely efficient and remain cool in many 

conditions even without fan operation; a non-rotating fan is normally not cause for concern. 

The reseller should only be contacted if the PSU becomes too hot to touch, and the fan is not 

functioning.

 

Limited Warranty and Limitation of Liability

Fractal Design Newton R3 Series PSUs are guaranteed for sixty (60) months from the 

date 

of delivery to end-user, against defects in materials and/or workmanship. Within this limited 

warranty period, products will either be repaired or replaced at Fractal Design discretion. War

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ranty claims must be returned to the agent who sold the product, shipping prepaid.

The warranty does not cover:

• 

Products which have been used for rental purposes, misused, handled carelessly or ap

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plied such away that is not in accordance with its stated intended use.

• 

Products damaged from an Act of Nature including, but not limited to, lightning, fire, flood 

and earthquake.

• 

Products whose serial number and/or the warranty sticker have been tampered with or 

removed.

Содержание Newton R3

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Страница 3: ...unit can discharge hazardous voltages Additionally there are no user serviceable components inside Only operate the PSU in safe and dry environments Never insert objects into the fan grill or the open...

Страница 4: ...PSU noise should be barely percep tible with the computer case closed Mechanical noise Fan noise All fans generally get louder with time and wear This is not a cause for a typical warranty claim If t...

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Страница 13: ...SU CPU RAM CPU 4 PSU LED PSU PSU 1 PSU 2 PSU I ON 3 ATX 4 PSU PSU LED Fractal Design PSU PSU VRM PSU C1E Enhanced Halt State EIST Enhanced Intel SpeedStep Technology CPU vsync Fractal Design Fractal D...

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